Julie and the team were brilliant to deal with. It has been such a hard time for myself and my family after the loss of our baby boy but Julie talked me through the process and was always able to explain stuff fully. She was successful in our claim and worked really hard to get there offering me plenty options and explaining risks at all times so I was fully aware of the processes and the possible outcomes. I could not recommend her or the company enough as they have made such a difficult case go so smoothly for us. Thank you again Julie.

Excellent service from beginning to end , kept fully informed by Julie and counsel as required

I am very pleased with result of my civil claim using Balfour + Manson LLP solicitors. Julie Clark-Spence was very easy to talk to and made my claim, which at times I found difficult to deal with, alot easier to go through. Julie and her team were very helpful and kept me informed at every step. I would thoroughly recommend Balfour + Manson to anyone who has the need to use them

Most of the communication was done via my parents who were the primary party in this case. However, they were kept fully up to date with progress. Julie and Jenna were excellent in returning emails and calls if I had any questions or queries. I think that Julie and Jenna provided an excellent service to myself and my family. They provided honest down to earth advice and were very realistic about any outcomes of the case. They were careful to manage our expectations and expenditure. I just wanted to add that Julie and Jenna are to be commended for not only securing a beneficial outcome for all but that they acted with the utmost professionalism and sensitivity towards a difficult subject matter in a very complex case.

Julie was always in touch and just a phone call away. The service provided was first class. Thanks again for the work you and your team – it is very much appreciated from me and my family.

Julie was extremely good at keeping me informed at every stage of the case by phone and by email. At every stage I had it all explained and also from the start Julie was very open about what to expect including that it could take years! Julie was very good at explaining everything so that I understood and would take her time to do this and answer my questions. I had Julie’s direct dial and her email and I would always receive a reply promptly. The service provided was excellent.

We were fully informed throughout the case with letters and phone calls on a regular basis. The procedures involved were explained fully and I felt that I was aware of how the case was going. The information was usually clear but when I struggled to understand, Julie was good at explaining it in a simple manner. It was easy to contact Julie and calls were always returned promptly. The service that was provided was excellent.

Would be happy to recommend Balfour+Manson and in particular Julie to a friend.

I found that Julie Clark-Spence is a very caring sincere and very warm person to relate to in any correspondence. At all times she is very calm, understanding and relates to you in a professional but honest and genuine manner unlike some solicitors who are very abrupt, rude and look down on the common working people. Julie is very down to earth and extremely helpful. I have passed on Julie’s and your company name to family and other people who need expert advice on legal matters and will continue to do so in the future. That you very much for all of your help.

It was very easy to contact the relevant person and calls were returned usually within a few hours. I found that Julie Clark-Spence is a very caring, sincere and very warm person to relate to in any correspondence at all times. At all times she is very calm, understanding and relates to you in a professional but honest and genuine manner unlike some solicitors who are very abrupt, rude and look down on the common working people. Julie is very down earth and extremely helpful person and member of your team. I have passed on Julie and your company name to family and other people who need expert advice in legal matters and will continue to do so in the future. Thank you very much for all of your help.