Conveyancing Executive at Boys & Maughan Solicitors
Richard Robinson
Conveyancing Executive
Richard Robinson is a conveyancing specialist based at our Margate office. Richard is pro-active, client oriented and approachable. He often develops excellent relationships with his clients and is a firm believer in making the home buying process a positive experience. Richard can assist you with: freehold sales and purchases, auction sales and purchases, remortgages and transfers of equity. Richard aims to ensure that his clients are kept fully up-to-date on the progress of their transaction and takes pride in being accessible over the phone.
India House, 11-13 Hawley Street, Margate, Kent, CT9 1PZ
Licensed for 2 years
Practice Areas
Housing & Property
- Housing & Property 100%
10 Client Reviews
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
About Richard Robinson
Richard Robinson is a conveyancing specialist based at our Margate office. Richard is pro-active, client oriented and approachable. He often develops excellent relationships with his clients and is a firm believer in making the home buying process a positive experience. Richard can assist you with: freehold sales and purchases, auction sales and purchases, remortgages and transfers of equity. Richard aims to ensure that his clients are kept fully up-to-date on the progress of their transaction and takes pride in being accessible over the phone.
Languages Spoken: English
Contact Richard Robinson
Address
Boys & Maughan Solicitors
India House
11-13 Hawley Street
Margate
Kent
CT9 1PZ
Phone 01843 234000
WebsiteResume
WORK EXPERIENCE
Title
Name
Duration
Conveyancing Executive
Boys & Maughan Solicitors
?-present
Sale of property
My case was predominantly dealt with by a legal secretary who did not read e-mail correspondence and only responded when chased by phone. Errors were made in key documents and the overall professionalism was lacking.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 15 February, 2024
We are sorry that our service did not match your expectations. Your comments are different to the usual feedback we receive about Richard, which is typically very positive. We have reviewed our records and discussed your transaction with Richard, who felt that it proceeded smoothly, and he was surprised to see your remarks. Our legal secretaries are a crucial component when dealing with any sale or purchase. Often, a case handler will relay information to their secretary who will then communicate to the clients as it allows our conveyancers to spend more time on the legal aspect of the transaction and ensure that any purchase or sale is dealt with in a timely manner.
Was this review helpful? Yes
Happy Happy Happy
I recently had the pleasure of working with solicitor Richard Robinson and Legal Secretary Cerys Hopkins, I received an outstanding service whilst selling my home. From beginning to end, their professionalism, efficiency, understanding and kindness made the legal experience not only bearable but genuinely pleasant. I will certainly be using Richard and Cerys again when i buy my next home.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 06 February, 2024
Thank you for leaving us such a great review. We are really happy to hear you were pleased with the service you received from Richard and Cerys. We will pass your comments onto them.
Was this review helpful? Yes
Courteous and efficient
From the start I was made to feel confident that Boys & Maughan would skillfully handle the conveyancing of the property I was purchasing. I was communicated with courteously and efficiently, through emails and personal calls.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 28 March, 2023
Thank you for taking the time to leave us with such positive feedback. We are really happy to hear that we were able to help you with your property purchase and will pass your comments onto Richard and the team.
Was this review helpful? Yes
Conveyancing
Moving home is said to be one of the most stressful things you can do. Richard Robinson and Emily Luff made the whole process completely stress free. I wouldn't hesitate in recommending Boys and Maughan to anyone looking to move.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 15 March, 2023
Thank you for taking the time to leave such a positive review, David. It is really pleasing to hear how happy you were with the service you have received from Richard and Emily. Should you need any future assistance please do not hesitate to contact us.
Was this review helpful? Yes
Great service
Richard and Emily were great at dealing with the sale + purchase of my properties. Very responsive, helpful and professional. They always kept me updated, helped to resolve a number of issues with the seller + to answer my queries. Thank you so much for all your help. I highly recommend!
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 14 February, 2023
Thank you for sharing your experience with us, Charlotte. Your feedback is really appreciated and we are delighted to hear that you would recommend our services. We will pass your comments on to Richard and Emily.
Was this review helpful? Yes
Great
We were very happy with Richard throughout the process of selling our house
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 31 January, 2023
Thank you for taking the time to share your experience with us, Alexander. We will pass your comments onto Richard.
Was this review helpful? Yes
Great staff but service took longer than agreed
Due to starting a new job in the area, a date for finishing the process was given but delayed for more than a month. No follow up was given, we had to keep ringing the lawyer to push forward the process and be informed of it's stats. In the end, it was concluded more swiftly, which made us think the process could have ended earlier. If it was done better - there were no issues that could have created issues - a very stressful process and lack of communication.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 07 September, 2022
We are sorry that you were disappointed with how we kept you updated. Your comments are different to the usual feedback we receive about Richard, which is typically very positive in this regard. We have reviewed our records and discussed your transaction with Richard.
Was this review helpful? Yes
Pleasure to deal with.
The sale of my property was dealt with in a timely and professional manner. Communication with Richard was excellent, he was very approachable, knowledgeable and all documentation was easy to understand. Overall a very smooth process. Very satisfied.
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 07 September, 2022
Thank you for leaving us such a great review, Barry. We are really pleased to hear you were happy with the service you received. We will pass your comments onto Richard.
Was this review helpful? Yes
Good conveyancers
We were very happy with the service provided in our recent house purchase
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 10 August, 2022
Thank you for taking the time to leave us a review. We are pleased to hear you were happy with the service provided by Richard and we will ensure your feedback is passed on.
Was this review helpful? Yes
House sale & purchase
The start of the house sale and purchase was not that great prior to Richard Robinson dealing
with our case I would not recommend Boys & Maughan before Richard joined.
The previous incumbents never answered phone calls or emails i cannot be sure but their
poor service could have been the reason why I ended up paying stamp duty when there
was enough time to avoid that cost.
Our buyers solicitor was also critical of Boys & Maughan,
Once again I would recommend Boys & Maughan now Richard has joined he was a breath
of fresh air,
Solicitor named in this review: Richard Robinson
A representative from Boys & Maughan Solicitors responded to this review on 19 November, 2021
Thank you for your feedback, Christopher. It was good to read how you felt things much improved when Richard stepped in. Richard is quickly building an excellent reputation with our clients.
Was this review helpful? Yes