Conveyancing Executive at Pepperells Ltd

Charlotte Massey

Conveyancing Executive

Charlotte Massey is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you working as a Conveyancing Executive

40 Doncaster Road, DN15 7RQ

Licensed for 1 years

Practice Areas

Commercial Property

4.9/5 58 Client Reviews 58
  • Commercial Property 2%
  • Housing & Property 98%
58 Client Reviews

4.9/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    55
  • Very Good
    3
  • Average
    0
  • Poor
    0
  • Awful
    0

Review sources

Anonymous
Click to rate
Ian
Verified Ian Added 19 minutes ago Report to admin
Collected whilst working at Pepperells Ltd
March 29, 2024 20240329082502

Swift completion

5

After purchasing our new house through the modern method of auction we needed a quick turnover. I searched locally for a solicitor and up came pepperells. Thank you Charlotte for your conveyancing. We will use your services again.

Solicitor named in this review: Charlotte Massey

Was this review helpful? Yes

Torben Thomsen
Verified Torben Thomsen Added 1 week ago Report to admin
Collected whilst working at Pepperells Ltd
March 19, 2024 20240319123402

Highly recommended Solicitor

5

We have used Charlotte Massey @ Pepperells before and always found her highly professional and efficient.

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 19 March, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Thomas
Verified Thomas Added 2 weeks ago Report to admin
Collected whilst working at Pepperells Ltd
March 14, 2024 20240314151030

Perfect as a first time buyer

5

Excellent experience with Charlotte and Pepperrels! As a first time buyer and foreigner this was all a bit new but Charlotte made the experience seamless, and the price was very reasonable.

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 14 March, 2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Ian
Verified Ian Added 1 month ago Report to admin
Collected whilst working at Pepperells Ltd
February 07, 2024 20240207140742

Really efficient from start to finish

5

Wouldn't hesitate to recommend. Communicated from start to finish and explained everything in detail. As the sale of the house progressed kept us informed

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 07 February, 2024

Thankyou for taking the time to leave us such a positive review Ian. We are so pleased to hear how Charlotte communicated with you right throughout your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

Was this review helpful? Yes

Rachel
Verified Rachel Added 2 months ago Report to admin
Collected whilst working at Pepperells Ltd
January 18, 2024 20240118151057

sale & purchase

5

Charlotte was very helpful in first instance in finding a solution to getting AML checks complete as my partner was not in UK. Generally prompt in responding to messages and keeping me updated. All I'd ask is that because moving house is stressful and not something we do often, some guidance on how to handle the final stages would be helpful; i.e. waiting for exchange & completion dates. I found this very difficult as my removal firm were limited in dates that they could provide so I know I was making a nuisance of myself during last week. The conveyancing industry needs to come up with better ways to get dates agreed such as all-party conference calls for all to agree target dates. I know this was not down to Charlotte but I feel the process badly needs bringing in 21st century to avoid that last minute stress and potential loss of money (e.g. if I had paid my removal firm & then needed to cancel, plus in my case cancelling work).

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 18 January, 2024

Thank you Rachel for your feedback. We look hearing from clients and always like to share your views. We will share this with both Charlotte and the department. If you need us in the future please do not hesitate to contact us.

Was this review helpful? Yes

Stephen
Verified Stephen Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 29, 2023 20231229191631

fozzie

5

great service always keeping myself informed regarding house sale and info from buyer many thanks Steve

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 02 January, 2024

Thank you Stephen for your feedback. Its great to hear you was happy with the service that Charlotte provided you and look forward to working with you again in the future.

Was this review helpful? Yes

Glen
Verified Glen Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 27, 2023 20231227222927

Excellent

5

Excellent service not looking forward to this task of sell a house but was really straight forward , clear and prompt instructions to follow .

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 28 December, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Dr Michael
Verified Dr Michael Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 21, 2023 20231221201631

First Time Buyer(FTB)-Mortgage

5

I was recommended to Pepperells by my advisor and it was a rewarding experience for me .
Charlotte Massey was approachable and very easy to work with.The team at Pepperells including the receptionist are very helpful and will definitely recommend the company to others.
They are transparent,timely efficient.
Thanks for getting me my first home.

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 22 December, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

JH
Verified JH Added 4 months ago Report to admin
Collected whilst working at Pepperells Ltd
November 28, 2023 20231128132325

Excellent service

5

The folks at Pepprells were extremely professional and prompt in reply to all our queries and questions. Highly recommend.

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 28 November, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

Claire
Verified Claire Added 5 months ago Report to admin
Collected whilst working at Pepperells Ltd
October 25, 2023 20231025200652

Excellent service

5

Every query, every e-mail, phone call was answered promptly, I was kept fully informed at all times.

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 26 October, 2023

Thank you Claire for your feedback and I'm glad you where happy with all communication. We look forward to working with you again in the future.

Was this review helpful? Yes

Reviews collected on

Alison
Alison Added 3 months ago Report to admin
Collected whilst working at Pepperells Ltd
December 27, 2023
Collected on
20231227201102

Alison

5

Great service, we used them for both selling and buying a property. Charlotte kept in touch all the way. Highly recommend

Solicitor named in this review: Charlotte Massey

A representative from Pepperells Ltd responded to this review on 28 December, 2023

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful? Yes

About Charlotte Massey

Charlotte Massey is an employee with Pepperells Ltd. She is an experienced employee who is able to assist you working as a Conveyancing Executive

Languages Spoken: English

Contact Charlotte Massey

Address

Pepperells Ltd

40 Doncaster Road

DN15 7RQ



Phone 01724871999

Website

Resume

WORK EXPERIENCE

Title

Name

Duration

Conveyancing Executive

Pepperells Ltd

?-present