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How JCP Solicitors Compares

Value for money

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of JCP Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using JCP Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 40%
About Right 60%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how JCP Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used JCP Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how JCP Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that JCP Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    501
  • Very Good

    13
  • Average

    3
  • Poor

    4
  • Awful

    14

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
A

Matter Type:

Residential Conveyancing

A

June 30, 2023

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£600 invoice for 1 day

We have used JCP for the purchase of 2 properties and have been really pleased. However we ran into a problem on the 3rd. We had signed a letter of engagement with JCP (quoted 1750 for conveyancing support for the whole transaction) and then 1.5 days later our lender confirmed we had to use one of their chosen conveyancers. When we informed JCP that same day they issued us with a £600+ invoice stating they had sent some emails. While I appreciate some monies were due for their time and would have been very happy to pay I just can’t believe that 1/3 of the work attributed to our total quote was completed in 1.5 days. We hadn’t even done ID checks. It’s a shame because we won’t be using them again. We also recommended several friends to them which will stop. The solicitor was even out of office one of the afternoons so I’m just baffled!

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Lucy evans

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

Clinical Negligence

Lucy evans

May 10, 2023

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Outstanding service

I cannot praise Nick O’Neil enough. He went above and beyond dealing with my long and difficult case. He made the whole process as easy and reassuring as possible and was always on hand when I needed him. I would absolutely use his services again and would 100% recommend him to anyone.

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Lesley Dixon

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Lesley Dixon

January 11, 2023

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Business sale

The advice, assistance and support provided by JCP Solicitors was efficient, responsive and client friendly. We would not hesitate to recommend to anyone else.

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Susan

Susan

October 27, 2021

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Professionalism at its best

We recently used JCP Solicitor's in the sale of our Dental Practice.
From start to finish we found them to be efficient & easy to communicate with.
They explained things when needed and were professional at all times.
Even with the pandemic changing the way that they work, they kept us up to date with the process.
Rhianydd & Chris went above and beyond in getting us a successful outcome and we are so grateful to both of them and to the rest of the team.
Highly recommend this firm.

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Dilys Beynon

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This review has been left by a verified client who used JCP Solicitors Limited.

Dilys Beynon

August 04, 2021

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Compensation

Excellent service from Abigail Salter from start to finish keep me updated regular

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Tracey

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

No Win No Fee

Tracey

June 02, 2021

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Collected on:

Medical negligence

I highly recommend jcp solicitors, and Nick O’Neill our solicitor was fantastic he explained everything clearly and in an easy way for me to understand everything,
Which made the process so much easier than I thought it would be, he was professional and very easy to talk too. The no win no fee made the whole process worry free.

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Maria

Maria

March 19, 2019

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Horrible experience

I lost my perfect flat due to JCP slow proceedings: 5 months and they didn't manage to complete the transaction. No communication, it has always been me chasing for updates and got lengthy emails full of excuses as responses. I am still expected to pay for the services they failed to provide.

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Paul

Matter Type:

Residential Conveyancing

Paul

March 28, 2024

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Good service

Very personalised service. Kept up to date at all times

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Anna

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

Residential Conveyancing

Anna

March 22, 2024

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Collected on:

Buying our first house

JCP have been amazing throughout our whole experience of buying our first home together. Always replies near enough the same day. It has made our experience smooth and stress free.

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Steve Wright

Verified review

This review has been left by a verified client who used JCP Solicitors Limited.

Matter Type:

Residential Conveyancing

Steve Wright

March 22, 2024

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Collected on:

Leasehold of Property

I used Heather and Victoria to purchase my leasehold of our property this last year.
It was a pleasure to deal with both,proffessional at all times.
Thank you both.

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Reviews collected from

Brooke

Brooke

July 28, 2022

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Brooke

Avoid at all costs! Engaged them regarding a name change over a year ago. The solicitors dealing with the paperwork constantly made mistakes (the first was rejected and returned by the courts) meaning that I had to re-attend their offices for corrections three times each with my wife, taking time off work and incurring travel costs. They have now asked me to re-attend again (this will be the 4th time) because of another mistake. What's worse is that I have copied in Hayley Davies, the CEO, in my last communications complaining about the matter and I have been ignored. I wanted to use a solicitor to ensure that the matter/paperwork was completed correctly and swiftly... I should have done it myself. No attention to detail, and poor customer service.

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Chris

Chris

July 07, 2022

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Chris

Dealt with Yee Leung, incompetence doesn't even come close to describing her. She was pulled off my purchase due to completely incorrect figures being sent to me and nearly cost me the sale.

When registering a complaint it was dismissed and they refused to look in to my case, the emails were there for proof and they refused to take any further.

Cowboy outfit by workers and leaders in their organisation. Utterly disgraceful.

Never use this company.

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Damian

Damian

December 03, 2021

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Damian

Instructed JCP to convey a property - Helen Rule was excellent, responded quickly and got the transaction completed far quicker than I expected. Recommended.

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Christine

Christine

November 21, 2021

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Christine

Efficient.

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king

king

July 23, 2020

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king

Always there when needed help and after a long period of time always kept in touch with updates with our case "Top Class Service". My family cannot thank Rhian and rest of staff enough for all their hard work in winning our case. If you ever need a Solicitor JCP only a phone call away.

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JCP Solicitors are accredited by

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About this branch

Description

JCP Solicitors is a regional law firm with offices in Swansea, Cardiff, Caerphilly, Carmarthenshire, Cowbridge and Pembrokeshire. Our people specialise in a wide range of services including: Conveyancing, Commercial Property, Wills & Probate, Family Law, Divorce & Children issues, Agriculture & Rural Affairs, Employment Law & Outsourced HR, Personal Injury & Serious Injury, and a wide range of services for business.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Pre-publication advice
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Employment Law
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pay Issue
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Annulment
    • Asset protection and tax mitigation
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Maintenance
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family Mediation
    • Family law
    • Financial Matters
    • Fixed Fee Divorce
    • Grandparents' Rights
    • High Net Worth Divorce
    • Inheritance Act claims
    • Injunctions
    • International Divorce
    • Lasting power of attorney
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Tinnitus
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Professional Negligence
    • Accountants
    • Architects
    • Barristers
    • Engineers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional Negligence law
    • Professional trustees
    • Surveyors
    • Tax consultants
    • Valuers
  • Welfare & Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
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