Insurance Scam??. They will tell you you definitely have a claim and then use your details to create a claim against a company/lender then they take out insurance against the claim on the basis you might not win the case and they need to be insured against the "lost billable hours working your claim", ha ha ha. low and behold you dont win anything against your mortgage company and they then probably claim on the insurance for "billable hours" that they have been filing on your "claim account". Works perfectly for them because it hasn't cost you anything but time spent chasing them so nobody can make any type of claim against them they can just keep stringing you along as long as it takes for you to give up. Eventually you give up contacting them and they have most likely already had the payout from whichever insurance company under wrote the policy against the loss. They have a connection to another company, Quanta Law, based in Manchester who are the 'legal team' that will be taking your case. Then you have the mortgage.claims website who are a trading name of Quanta Law Ltd. who also have terrible reviews. Trusted Mortgages seems to be a trading name of Elite Chambers Ltd (turnover filed for 2019 ÂŁ61,077 and with staff costs of circa ÂŁ28,000 which would suggest there are not the swathes of people in an office working on your behalf as they would have you believe) also based in Manchester run by a Criminal Law Barrister, Michael Levy, who specialises in defending people and companies who have been accused of fraud and serious crime. My advice would be to stay well away, although it may not be directly harming members of the public financially, it is likely that it may be insurance fraud and therefore it indirectly affects the public by way of inflated premiums due to inflated claims etc I must stress that this is a formulated opinion based on the information I have found online which is free to access. All above info is freely available by searching companies house etc in order to formulate your own opinion. I would also advise people to send an official Subject Access Request (SAR) to both Trusted Mortgages and Quanta Law if you have already signed the terms and conditions that they sent you in order to confirm that they have actively used your personal data. In this they should have copies of correspondence that they should have sent to your mortgage company in order to file a claim against your lender. You can cross reference this with your lender to see if Quanta Law have filed a claim on your behalf. You can then make a suspected insurance fraud report to the Government Insurance Task Force or ABI or the insurance fraud bureau. And remember... If it seems to good to be true.........