Request a callback

Book an appointment

How Bentley Solicitors Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Bentley Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bentley Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 33%
Overpriced 16%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bentley Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Bentley Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bentley Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bentley Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Bentley Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    31
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
David

Matter Type:

Medical Negligence

David

March 11, 2024

Report to admin

Collected on:

Started with a conversation

Following the death of my wife, I thought I owed it to her and her children to have a review of the circumstances leading up to her passing. Bentley was recommended by the solicitors handling her estate as they did not deal with negligence claims. When I first sat down with Gwyn I brought in a timeline of events leading up to my wife's death not knowing if there was anything untoward as I have limited understanding of how the care system in this instance should work. Gwyn was straight forward with me from the beginning - it is a challenging topic and a difficult case, however if there was something not right with the care they could find out.

Gwyn's empathetic and straight forward honest approach was most helpful in dealing with an incredibly emotional situation. Communication was clear and questions were always answered in a timely manner. In front of opposition counsel, his far reaching knowledge of the law and preparedness won the day.

It took more than 4 years to resolve this particular circumstance. Gwyn never wavered and was respectful of the emotions involved in a case that takes that long. I am grateful for the recommendation to Bentley and for the work Gwyn did on our behalf.

Highly recommend Gwyn and Bentley Solicitors for an honest appraisal, dedicated service, and honest communication.

Was this review helpful?

Ryan

Verified review

This review has been left by a verified client who used Bentley Solicitors Limited.

Matter Type:

Accident At Work

Ryan

February 17, 2024

Report to admin

Collected on:

Brilliant work

Fantastic solicitors will be 100% recommending Bentley solicitors Shane was incredible dealing with my case explained everything always kept me up to date, understanding too just brilliant if you need to find a legal team I’d definitely recommend going with these don’t bother with one of the big companies because I tried that and experience compared to these was massive

Was this review helpful?

Brad

Verified review

This review has been left by a verified client who used Bentley Solicitors Limited.

Matter Type:

Accidents In Public Places

Brad

January 05, 2024

Report to admin

Collected on:

Sporting Injury Claim

Bentley Solicitors was highly recommended to me when i was looking for someone to take on my Sporting Injury Claim on a no win no fee basis and they did not let me down. Shane personally visited me at home during the time i was inured and kept me informed on the process and the claim all the way through. I have been very happy with the service i have been provided and would highly recommend to anyone.

Was this review helpful?

Lynden

Matter Type:

Medical Negligence

Lynden

September 08, 2023

Report to admin

Collected on:

Detailed and thorough service.

Had a good experience with Bentley’s solicitors the whole way. Every step of my case was informative, clear and helpful. Always easy to contact when needed and good honest advice given always.

Was this review helpful?

Mick

Mick

August 12, 2023

Report to admin

Collected on:

accident claim

excellent service from gwyn, kept me informed throughout the process and brought a speedy outcome to the process. thanks again.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used Bentley Solicitors Limited.

Anonymous

June 21, 2023

Report to admin

Collected on:

Personal injury claim

I was looking for a more personalised firm to take on my case and to avoid at all costs the bigger firms which are usually the first ones to pop up on Google searches, even after speaking to these bigger firms initially it was clear that there would be no personalised touch. I was so lucky to stumble across Bentley solicitors, the customer service, professionalism and the timely manner that my case was handled was above and beyond excellent. I highly recommend this firm. A big thank you to Mr Shane Markham for a 5 star service.

Was this review helpful?

Donna

Donna

June 07, 2023

Report to admin

Collected on:

Personal Injury - Cycling RTA

Gwyn took on my case, which had been badly handled by another solicitor, when no one else would. He wasn't afraid of the complexities, or the fact he had to deal with a toxic opponent. He was knowledgeable, diligent, and dealt with everything in a straightforward, easy to understand manner. He knows the legal applications and court processes inside out. He could see and explain where mistakes had been made, and in the end resolved everything in a matter of weeks, when the case had been hanging in the balance for years. Gwyn is genuinely interested in the casework, and the challenge, but he is also personable and kind. He listens, he understands, he keeps you in the loop at all times and above all he is honest. Your best interest is at the heart of everything he does for you. If you are unfortunate enough to find yourself in a situation where you need personal injury legal advice, and you have an honest cause, I can't recommend Gwyn at Bentley Solicitors highly enough.

Was this review helpful?

TONY

TONY

November 10, 2022

Report to admin

Collected on:

Injury claim

Tenacious throughout prolonged, not by us, proceedings to a satisfactory result

Was this review helpful?

Colin

Matter Type:

Medical Negligence

Colin

October 29, 2022

Report to admin

Collected on:

Supported throughout

From my initial enquiry I felt both understood & supported, in regards to my clinical negligence claim. Throughout the whole process Gwyn kept me informed, either by e-mail or through phone conversations. All situations were explained clearly and concisely. At no point did I feel misunderstood or under pressure. Would definitely recommend, and use again if the need arose.

Was this review helpful?

Steve

Matter Type:

Road Traffic Accident

Steve

November 06, 2020

Report to admin

Collected on:

Best in the business

Shane Markham at Bentley solicitors First class service from start to finish, would highly recommend as the best in the business.

Was this review helpful?

Reviews collected from

Maclan

Maclan

March 17, 2020

Report to admin

Collected on:

Maclan

Excellent Professional Genuine Advice Over The Telephone. Took The Time To Listen And Was Happy To Provide Good Genuine Advice. Rare To Find Such Service In This Day And Age. Thank You

Was this review helpful?

Alan

Matter Type:

Clinical Negligence

Alan

March 12, 2020

Report to admin

Collected on:

Alan

I have recently been successful with an NHS claim for negligence and Gwyn has dealt with this for me. Throughout the painless process he has kept me informed and he himself is approachable, friendly and extremely patient.
I am really pleased with the outcome and have no hesitation in recommending Bentleys particularly Gwyn.

Was this review helpful?

Scott

Scott

March 12, 2020

Report to admin

Collected on:

Scott

Really friendly and approachable. I called for some guidance and I got some sound advice. I really felt at ease during the call and despite not fitting the criteria for a claim, I wasn’t rushed off the phone, but instead I was assisted and signposted to a more appropriate service. Well done and thank you. Superb service!

Was this review helpful?

Jennifer

Matter Type:

Clinical Negligence

Jennifer

March 12, 2020

Report to admin

Collected on:

Jennifer

If you need a solicitor with teeth to fight your corner - Gwyn is your man. I came to see him at the very last minute after having been turned away by a number of solicitors - I should have gone to Gwyn first! He wasn't scared by the tight time limit and went above and beyond to help me and secure a large settlement in a medical negligence claim. I have complete faith in him and am very thankful to him.

Was this review helpful?

Tony

Tony

January 11, 2020

Report to admin

Collected on:

Tony

I contacted Bentley Solicitors via Yellow Pages and it was one of the best things, at a very low and frustrating time that I could have done.
Understanding, Listening, Informative and Caring (something I don't think I would have ever said about solicitors). What really stood out was empathy to my problem, then the guidance as to how to sort it out. I cannot praise Gwyn Andrews enough, quick to respond to my queries and a sure guide through the legal avenues. A very good service at a very fair price. Gwyn and Bentley Solicitors really do deserve 5 Stars and I firmly recommend them.

Was this review helpful?

Bentley Solicitors Limited are accredited by

accreditation

About this branch

Description

We have offices in Crewe and Ely and are well placed to assist clients throughout the areas surrounding each of these locations. These include Cheshire, Staffordshire, and all of Cambridgeshire and East Anglia.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Military
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
Book an appointment