Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Dritan
Collected on:
Great
Very efficient, easy to understand , friendly
Was this review helpful?
01606663989
We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Read more...
Poole Alcock LLP
have 59 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Poole Alcock LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Poole Alcock LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Poole Alcock LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Poole Alcock LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Poole Alcock LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Poole Alcock LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Dritan
Collected on:
Very efficient, easy to understand , friendly
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Pre and Post Nuptial Agreements
Arron
Collected on:
Very quick to get in contact regarding my enquiry. All of my questions were answered in a professional friendly manner.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Transfers of equity
James C
Collected on:
Massive shout out to Kate Heath Team and New Build Team 2 who have just dealt with my sale and purchase! Special mention to Kate, Sam & Sophie who were all on hand through out the whole process! Highly recommended!
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Unmarried Couples' Rights
Tamsin
Collected on:
At a time of unrest this first stop did give an element of peace . Easy and efficient . Very helpful .
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Residential Conveyancing
Hannah
Collected on:
Very swift, helpful and clear advice given and a very friendly manner. Would certainly recommend.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Libby
Collected on:
I had a free initial consultation with Chloe who immediately put my mind at rest about starting legal proceedings for divorce. She listened to my story and was empathic. She immediately helped me to see that there are ways out of what I believed was an impossible situation. Her knowledge of the law and the way she explained my various options for proceeding were clear and easy to understand. Even after one call I feel confident that I will now get through this extremely difficult time and have confidence in Chloe to guide me through.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Divorce
Kathryn
Collected on:
Jane was wonderful. Gave me a lot of time and down to earth advice that I could understand. She seemed to understand my questions and issues. As much as this interview could be it was a pleasure.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Unmarried Couples' Rights
Lesley
Collected on:
The team at Poole Alcock led by Nicola and Helen were fabulous supporting me over the last 19 months as the financial aspect of my divorce were agreed and finalised. They worked tirelessly often out of hours to get me the best possible outcome.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Transfers of equity
Valerie
Collected on:
Victoria and her team were friendly and helpful and provided clear guidance at every step of the process. The completion of the sale and transfer of funds was extremely efficient.
Was this review helpful?
Verified review
This review has been left by a verified client who used Poole Alcock LLP.
Matter Type:
Fatal Asbestos
Luke
Collected on:
Took care of everything, good communication and available when needed delivering an efficient, quality and professional service. I would recommend.
Was this review helpful?
Matter Type:
Divorce
Hugh
Collected on:
Having recently contacted Poole Alcock regarding a matrimonial problem I found the staff to be very helpful and professional which was exactly what i needed. They put me in contact with Jane Jacques the solicitor who explained everything I should know about the process of a divorce. It's early days yet and up to now I can not fault the obvious professionalism of all the staff.
Was this review helpful?
Matter Type:
Settlement Agreements
Ayla
Collected on:
Jamie dealt with my situation seamlessly and made it easy for me to understand. Very reassuring and professional
Was this review helpful?
Janet
Collected on:
Highly recommended, very professional service and very friendly staff.
Was this review helpful?
Matter Type:
Probate
Phil
Collected on:
Very thorough, understanding and helpful through very difficult times. I would happily recommend the team at Poole Alcock to friends and family.
Was this review helpful?
Matter Type:
Residential Conveyancing
Morag
Collected on:
I used Poole and Alcock to do the conveyancing for a property I had purchased near Chester . Kate Heath and her team were first class, they kept me up to date every step of the way . I would 100% recommend them.
Was this review helpful?
Committed to Excellence We believe that our clients deserve to receive the highest possible standard of customer care and quality of legal advice. To achieve this, we ensure our lawyers and support team are highly skilled professionals with a passion for delivering excellent service which focusses on our clients’ individual needs and circumstances. We regularly ask our clients for feedback and how we could make our service even better, to make sure that we get it right every time. We leave nothing to chance and take nothing for granted. For these reasons we make an important commitment to all of our clients: The Committed to Excellence Promise. Why do we do this? We want our clients to stay with us. We also want to be your first port of call whenever you need legal assistance of any sort. In addition to this, we are proud of our firm and all of our people care deeply about the quality of the service which we provide. We really can look after you, whatever your legal need. We have a wide range of specialist teams and lawyers who can look after all of your legal needs. You will find that across all those teams and lawyers, and across all of our offices, everyone at Poole Alcock is working hard to deliver on our promise to provide a consistently excellent service.