01429 264101
Tilly Bailey & Irvine are the largest Solicitors in Teesside with offices in Hartlepool, Stockton, Wynyard and Barnard Castle. We can help with house moves, family issues, accidents and injuries, wills, trusts and probate, business issues and much more. Get strength on your side with Tilly Bailey & Irvine. Read more...
Tilly Bailey & Irvine LLP
have 5 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Tilly Bailey & Irvine LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Tilly Bailey & Irvine LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Tilly Bailey & Irvine LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
ReviewSolicitors uses our community data to show you how many clients used Tilly Bailey & Irvine LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Tilly Bailey & Irvine LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
Read moreless...
The rankings below show the areas of expertise that Tilly Bailey & Irvine LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Gillian
Collected on:
I have used TBI on a number occasions with a successful conclusion each and every time.
In this instance my solicitor was Daniel Peacock. His approach was very refreshing, proactive and tenacious.
Needless to say this was another successful conclusion with 1st class communication and rapid execution.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Bernadette Lucia,
Collected on:
Very quick and easy no problems good communication easy to use on computer
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
New home purchases and sales
Anonymous,
Collected on:
Fantastic, always answered calls and emails, really helpful and explained things we didn’t understand
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Tim,
Collected on:
TBI Law dealt with the sale of my property and from start to finish they have been brilliant. Keeping me up to date with the progress and chasing the other side when required. A special mention to Millie Brown who has been my first point of contact at TBI Law Hartlepool always helpful, polite and going above and beyond and making the whole process a breeze, thank you!
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Investment and buy to let properties
Mark Shaw,
Collected on:
Great to deal with very efficient good communication
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Samantha,
Collected on:
Communication was great, we were kept up to date at all times. Julie and Michelle were efficient, personable and brilliant at managing expectations. Would absolutely recommend TBI and use them again.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Matter Type:
Residential Conveyancing
Harry,
Collected on:
It was my pleasure working with the conveyancing team. They showed professionalism and their services was exemplary. I give special thanks to Hannah Close who answered my queries every time i called for an advice or clarification. She was both courteous and patient with me. I thank the whole team for such a high quality service provision that was rendered to me. Yes, i would highly recommend my friends.
Was this review helpful?
Matter Type:
Residential Conveyancing
David
Collected on:
TBI Solicitors have dealt with a number of conveyancing matters for me. I have returned to them again and again because of the quality service they have provided. I would, and have, recommended them to others.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Jabar,,
Collected on:
Great professional team. Highly recommend
A representative from Tilly Bailey & Irvine LLP responded to this review on 10 April, 2024:
Thank you for taking the time to leave us a lovely review. We are delighted that you had a good experience with us.
Was this review helpful?
Verified review
This review has been left by a verified client who used Tilly Bailey & Irvine LLP.
Harry Njoroge
Collected on:
I thank the team for professionalism shown and exemplary service that was rendered to me. My special thanks goes to Hannah Close whom i had to call any time i needed an advice or a query to be answered. She was both patient and understanding in the whole process. Once again, i thank the whole team for that kind of quality service provision.
Was this review helpful?
Athena
Collected on:
Had a really great experience with these solicitors, especially Chloe Donkin whom looked after our house sale and ensured everything transitioned smoothly with great communication skills.
Thank you Chloe
Was this review helpful?
Callum
Collected on:
Michelle and Julie were brilliant at every step of mine and my girlfriends house purchase (first time buyers) explaining everything in good detail and calming us down when a spanner was thrown into the works from the sellers side.
Thank you again and would thoroughly recommend them to anyone needing conveyancing services.
Was this review helpful?
Hilary
Collected on:
Very inefficient - practice lost initial paperwork, failed to keep me informed of progress. Conveyancer failed to pick up a clause in my parents’ wills that was brought to my attention by the buyer’s solicitor, causing extra paperwork at very short notice and with too little time to meet the already unrealistic completion date.
Some of the forms had ridiculous questions - ‘who is your estate agent?’ TBI LLP is an-house law practice for William H Brown! Some unintelligible - ‘have any agreements been made with the buyer? Such as???
Conveyancer seemed to want documents back from me like yesterday, offered a phone call when I was stressed and failed to respond when I emailed to ask what time would be convenient. To be fair to her she did apologise for this but please don’t over promise and under deliver.
No visible progress for ages. When I pressed I was told I had to be patient for the buyer’s solicitor to set completion date.
Then out of the blue a completion date set which was completely unrealistic and was postponed by buyer even though he had set it for earlier than I thought viable. Cheeky and inaccurate reply when I raised this.
Document attachments buried under three long corporate statements following each email basically saying ‘Don’t bother us. We’re too busy to talk to clients’.
Conveyancer’s written English very poor in terms of punctuation and clear explanation of some of the special requirements. This needs addressing!
Was this review helpful?
Laura
Collected on:
Very disappointed with the service we received. Communication was very difficult and the process was unnecessarily prolonged. This caused difficulties in the conveyancing process and made the situation mentally exhausting. I would not use this firm again.
Was this review helpful?
The
Collected on:
Fantastic, smooth and stress free purchase, thank you so much.
Was this review helpful?
Faye Quarry
Collected on:
They dealt with the sale of my property. A very professional service, dealt with inevitable issues promptly and always kept me up to date. I would definitely recommend and would use again.
Was this review helpful?
Anthony Ruddle
Collected on:
Excellent service by Cherie McBean and her team - alwasy helpful, patient and carefully protecting our interests and ensuring we reached a successful conclusion of our purchase despite the complictaions.
Was this review helpful?
Caroline Margaret
Collected on:
The staff were all welcoming and helpful. When buying a house, they made my stressful move become easy. They made me feel comfortable as new people were moving into my house so soon I had a deadline which they helped me meet. I would highly recommend to all my family and friends. Would always use them in future.
Was this review helpful?
Codie Moore
Collected on:
We recently used TBI solicitors for the purchase of our new build, the whole process has been a breeze with them, they were always happy to help us in regards to chasing information from our developers when we needed it. On the day of completion they kept us in the loop of things and ensured we moved into our home in good time. Thanks to Charlotte Draper & Eve Wilderspin!
Was this review helpful?
Craig Patton
Collected on:
Poor service and let down by a property I purchased. Wouldn’t use them again for anything now my property lost value.
Was this review helpful?
Tilly Bailey & Irvine Solicitors is the largest law firm in Tees Valley, with offices across the North East. We have Solicitors in Hartlepool, Wynyard, Barnard Castle, Middlesbrough and Stockton. We serve clients in Durham, Teesside, Tees Valley, Newcastle, Yorkshire and more; nationally and internationally. Whatever advice you seek, whether it be for a house move, family matter, injury or negligence claim, will preparation, or advice on a business matter we are here to help. We're a very friendly firm, we certainly know our stuff, we get the job done and most importantly we put you, our client first. Get Strength On Your Side.
