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How RRL Wills Ltd Compares

Value for money

!

Limited data.

This firm - 93%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of RRL Wills Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RRL Wills Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RRL Wills Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how RRL Wills Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used RRL Wills Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how RRL Wills Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that RRL Wills Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    17
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Anonymous

May 09, 2022

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Collected on:

Appointments with RRL wills Ltd

Appointments with RRL Wills Ltd. Never having needed a solicitor before , and having a very unhelpful experience online with a very pushy company then several telephone calls with people who really didn’t inspire me to make further contact . Several months later deciding it was really necessary to put our affairs in order , we were delighted to make contact with RRL Wills who came recommended by a trusted friend . From the very first appointment we felt not only that our needs were in safe hands but that nothing would be too much trouble. Being able to ring and talk to our solicitor if we were not sure of something was never a problem she was always friendly, professional, knowledgeable and patient. The length of time taken from our first appointment to the conclusion of our business was exactly as we had been advised . We would not hesitate to recommend or use this firm again.

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Anonymous

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Anonymous

March 29, 2022

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Collected on:

Excellent service all round

Excellent service all round - Charlotte was very knowledgeable and helpful and dealt with all our affairs promptly and efficiently. We will definitely recommend her and RRL.

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Karen Warne

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Karen Warne

January 21, 2022

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Collected on:

LPAs

My husband and I wanted to set up Lasting Powers of Attorney while we still have capacity. Charlotte Eden from RRL Wills gave us an excellent service. Everything was clearly explained, we were given our options and the whole process was handled swiftly (Covid permitting), professionally and at a very reasonable cost. We would thoroughly recommend Charlotte and RRL for this service

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Sue McDonald

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Sue McDonald

November 01, 2021

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Collected on:

Charlotte Eden, RRL Wills Limited

Charlotte Eden has acted as solicitor for my Father’s probate and my will. She has been notably efficient, knowledgeable but also very approachable and friendly. I would recommend Charlotte Eden and RRL Wills Limited.

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Anonymous

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Matter Type:

Wills

Anonymous

October 19, 2021

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Collected on:

Excellent Customer Service

We approached RRL Wills to help us with the admin for our father's estate. The solicitor, Charlotte Eden, provided an excellent service- quickly replying to any queries and keeping us informed of progress throughout. Would thoroughly recommend them.

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Jeanette & Martin Uren

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Jeanette & Martin Uren

September 21, 2021

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Collected on:

Will making

Appointment made quickly & at a suitable time for us. Everything explained re making our wills simply & professionally. Drafts sent within the week & a further appointment made the next day to go & sign. Would recommend this service to others.
Also Charlotte recently helped me with probate for my mother which was dealt with efficiently & professionally

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Mr & Mrs Fisher

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Matter Type:

Wills

Mr & Mrs Fisher

September 10, 2021

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Collected on:

Helpful and professional service

We have been delighted with the help that we received from Charlotte in reviewing and preparing our new wills. The process has been very straightforward and we have received very clear and professional advice.

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Ann

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Matter Type:

Benefits

Ann

June 22, 2022

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Collected on:

Will and |LPA

prompt respose to my needs. Friendly and courteous.

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G  & K Hosken

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

G & K Hosken

February 06, 2022

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Collected on:

Making new Wills/LPAs

Have never used RRL Wills before but wouldn't hesitate in recommending them.

Received a very efficient and professional service from Wills expert Nick Latimer which was delivered in a friendly and accessible manner. All our questions were answered swiftly and we were put under no pressure to make decisions until ready.

A first class service.







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Valerie

Verified review

This review has been left by a verified client who used RRL Wills Ltd.

Matter Type:

Benefits

Valerie

November 29, 2021

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Collected on:

My Last Will & Testament

I was most impressed with the professional advice given to me by Mr. Nick Latimir, as well as his patience in explaining the procedures, information needed, etc. He kept me informed throughout and I feel confident that all will go smoothly for my daughter to handle my affairs, with his help, when the time comes.

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RRL Wills Ltd are accredited by

accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills
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