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How Buchanan & Co Solicitors Ltd Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Buchanan & Co Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Buchanan & Co Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 5%
Overpriced 1%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Buchanan & Co Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Buchanan & Co Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Buchanan & Co Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Buchanan & Co Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

  • Excellent

    464
  • Very Good

    27
  • Average

    4
  • Poor

    1
  • Awful

    4

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
GORDON

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Probate

GORDON

April 19, 2024

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Will

Very helpful information and efficient handling of process

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Anonymous

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Anonymous

April 18, 2024

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Very efficient

I found the solicitors very good with sorting my requirements.

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Colin

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Residential Conveyancing

Colin

April 18, 2024

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Florist Shop

A very professional and dedicated team, that didn't loose time in getting the job done!

Thank you.

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MARLON

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This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

MARLON

April 16, 2024

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Quality service

Great professional service with Bucanon legal services.

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MARTIN

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This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

MARTIN

April 09, 2024

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Dog Friendly

Friendly, efficient service delivered with humour and honesty. Lots of good advice in producing our wills. I would certainly recommend.
I have saved the best till last.....the resident Labrador, Kip who was impeccably behaved throughout 🐶

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ANTHONY

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

ANTHONY

March 26, 2024

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Making a will

We went to Buchanans to write a will. It was painless and very professional. Alex explained everything in great detail so we understood exactly what was happening.

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Tony  Newall

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

Tony Newall

March 02, 2024

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Collected on:

Review of professional services.

The changes to two wills, and the advice and the dealing with my wife and my own Power of Attorney was done in a very satisfactory and professional way.
The entire experience was very satisfactory, and at a reasonable cost.

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Mrs Heather Reddish

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

Mrs Heather Reddish

February 29, 2024

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New will.

We needed a new will and received a good personal experience , getting all the help we needed.

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David and Darlene Dickens

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

David and Darlene Dickens

February 25, 2024

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Wills & POA

Very happy with the assistance given by Alex & Zena. They both explained clearly everything we needed to know and answered our questions readily.

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Andrew Bissell

Verified review

This review has been left by a verified client who used Buchanan & Co Solicitors Ltd.

Matter Type:

Wills

Andrew Bissell

February 23, 2024

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Will update

The offices and solicitor who dealt with our Wills was excellent.
They kept us well informed and had all the documentation ready to sign within a week.
A nice relaxed experience.

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Reviews collected from

Paul

Paul

October 18, 2023

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Paul

Excellent service and very helpful, pleasant staff.

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Thomas

Matter Type:

Supermarket Accident

Thomas

September 13, 2023

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Thomas

Thanks to Tim Barlow & Salli LaBelle Platt,of Buchanan soliçitors Staveley I have been successful in a personal injury claim against a very well known retail store.From the time I complained to the store of my very serious accident they treated me with contempt denying knowledge of any cause.I persevered and finally the truth of this matter enabled me move forward and Tim was more than pleased to take my case.The manner ive been treated by this solicitor and Salli has been exemplary,with kindness,and proffesional at all times. If at any time in the future I require legal help or advice I will return to Buchanan solicitor knowing I am safe in their hands.I would recommend them with confidence to anyone .M.E.Fox.

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Jane

Matter Type:

Wills

Jane

September 12, 2023

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Jane

Very professional service. Pleasant and friendly staff.

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Pete

Pete

July 04, 2023

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Pete

I asked Buchanan & Co to draw up a will for me under the free wills service.
PROS
+ The process was efficient.
+ The legal advisor was thorough, highlighting several issues that I hadn't considered, for example that I should consider setting up an LPA

CONS
- The advisor seemed to be confused about the inheritance tax status of SIPPs. I had to explain that a SIPP should be treated
- They were keen to sell me a Lasting Power of Attorney package for a special price of £663. A quick Google search revealed that it is a very straightforward process which I could get done via the official government website for £164.
- The firm appears to have a history of posting defensive and occasionally belligerent comments in response to reviews.

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Melvin

Melvin

April 26, 2023

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Melvin

An old fashioned firm that go about things in the right manner

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Buchanan & Co Solicitors Ltd are accredited by

accreditation
accreditation

About this branch

Description

Our friendly and approachable team are here to help you deal with whatever legal issue you have and ensure that your matter proceeds as smoothly and efficiently as possible. Our strength is your support.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Credit Control
    • Debt Recovery
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