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How Chester And Co Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Chester And Co on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Chester And Co. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Chester And Co performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Chester And Co and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Chester And Co compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Chester And Co offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    51
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Andrew Harris

Verified review

This review has been left by a verified client who used Chester And Co.

Andrew Harris

April 12, 2024

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Collected on:

Professional, friendly and highly efficient.

Had a fantastic experience with Lucy guiding me through my property purchase. Everything was dealt with in a very calm and professional manor. I can not speak highly enough of the service that Lucy offered and I will be sure to use again.

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Charli

Matter Type:

Residential Conveyancing

Charli

March 15, 2024

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Collected on:

Simply the best!

From the outset, Pebelle Macwhirter at Zen Move Solicitors distinguished herself not only as a consummate professional but as a compassionate and understanding advisor during what can often be a stressful and daunting process. Her expertise in conveyancing and property law was evident from our first consultation, providing clear, concise, and, most importantly, practical advice tailored to our specific needs.

Pebelle's approach is truly client-centered. She took the time to understand our situation, our concerns, and our goals. This level of personal attention is rare and was much appreciated. Her communication was outstanding; she kept us informed at every stage of the process, ensuring we were never left in the dark. Her responsiveness to emails and calls was beyond our expectations, making us feel valued and supported throughout our journey.

What sets Pebelle apart is her ability to simplify complex legal jargon into understandable language, empowering us to make informed decisions. Her diligence and attention to detail were impeccable, leaving no stone unturned and preemptively addressing potential issues before they became problematic.

The stress often associated with legal matters seemed to dissipate under her guidance. Her positivity and reassurance provided a sense of calm and confidence that we were in the best possible hands. Pebelle's dedication to our case was evident in her tenacity and proactive approach, navigating us through negotiations and paperwork with ease and efficiency.

Moreover, the support staff at Zen Move Solicitors mirrors Pebelle's professionalism and commitment to excellence. The seamless coordination between team members ensured a smooth and timely process, highlighting the firm's overall ethos of client satisfaction and quality service.

In conclusion, Pebelle Macwhirter is a standout solicitor who goes above and beyond for her clients. Her expertise, coupled with her genuine care and empathy, make her an invaluable asset to Zen Move Solicitors. We are immensely grateful for her assistance and would highly recommend her services to anyone in need of legal guidance in the property sector. Pebelle is not just a solicitor; she's a trusted partner in your legal journey.

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Rachael

Verified review

This review has been left by a verified client who used Chester And Co.

Rachael

February 26, 2024

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Fantastic service

I cannot thank Lucy enough for her hard work with the selling and purchasing of a property for me. Not only was she very professional, but she was so friendly, very informative and happy to explain each step of the process to me so I could understand fully what was happening. I would highly recommend Lucy. Thank you Lucy and team :-)

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Amy Cully

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

Amy Cully

February 21, 2024

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Collected on:

5 star service!

Lucy was absolutely fantastic throughout the whole process. Clear and quick communication, very informative and just a pleasure to work with. I felt in safe hands at all times.

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J.Williams

Verified review

This review has been left by a verified client who used Chester And Co.

Matter Type:

Residential Conveyancing

J.Williams

February 17, 2024

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Outstanding and efficient service

I recently used Chester & Co for conveyancing. I chose this Solicitors having researched different reviews beforehand, and was not disappointed by my choice! Great communication throughout the duration, being kept up to date with progress . I was impressed by the efficient replies to my emails. The quote I received at the start of process was clearly written and was very good value for money (having received numerous quotes from other Solicitors ). Would highly recommend. Thank you Chester & Co ,from a very happy (new) homeowner!

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Rowena

Verified review

This review has been left by a verified client who used Chester And Co.

Rowena

January 26, 2024

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Perfect experience all round

I have been thrilled with Lucy's service. She's been friendly, quick to reply to emails and very thorough. Lucy has been patient with any questions I have had - this is my first time buying a property and I'm glad to have had Lucy onside to explain it all with care and professionality.

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Jay

Jay

January 25, 2024

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Very happy with Chester and Co

I used Chester and Co as a first time buyer and these guys really exceeded my expectations. I dealt with Holly who was friendly, professional and quick. She was able to answer all my questions and I really felt she did all she could to get the relevant information from the seller and pass it back to me and push things back to the seller when answers weren't acceptable. I never had to chase, which I can't say for some of the other companies I had to deal with when buying a home.

Not only will I use this company again, but i'll happily recommend them to anyone that needs a conveyancer.

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Rhianydd

Verified review

This review has been left by a verified client who used Chester And Co.

Rhianydd

December 06, 2023

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Highly recommend Chester & Co

I used Chester & Co to both sell and buy properties and it has been an easy and pleasant experience throughout. I have always had my queries responded to in a timely manner and any communication has been friendly and informative.

I would highly recommend both Holly and Lucy

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Christine

Matter Type:

Residential Conveyancing

Christine

November 08, 2023

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Excellent service

Pebelle provided us with a very professional service. She was very approachable and helpful. Our sale didn’t go smoothly and yet Pebelle remained calm throughout and just kept in touch with us to keep us in the loop. She was as excited as we were when we exchanged today. I can thoroughly recommend her for your conveyancing needs.

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Lesley Twist

Verified review

This review has been left by a verified client who used Chester And Co.

Lesley Twist

October 08, 2023

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Lucy Sivell

Lucy Sivell
has been amaxing throughout the purchase of my property, patient, informative, answering my emails within minutes. I can highly recommend her.

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Chester And Co are accredited by

accreditation
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About this branch

Description

John Chester founded Chester & Co in 2000. Since then we’ve focused on delivering the very best in client care through providing a truly personal service to our clients. We seek to understand early on what our clients wish to achieve and provide efficient advice accordingly. We believe that clients should feel that they can call their solicitor to discuss matters at any time and build a good relationship with them directly. We are proud to offer a set fee for conveyancing matters and this means that costs are completely transparent. We are highly competitive and have established a reputation within the local area as being the law firm that will offer excellent value as well as a particularly personal and proficient service.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of easements, variation, deeds of rectifications
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Second charges
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
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