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Pleass Thomson & Company Limited

01206 307454

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Pleass Thomson & Company Limited

How Pleass Thomson & Company Limited Compares

Value for money

!

Limited data.

This firm - 37%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Pleass Thomson & Company Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Pleass Thomson & Company Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pleass Thomson & Company Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Pleass Thomson & Company Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 15%
No 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Pleass Thomson & Company Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Pleass Thomson & Company Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 15%
No 85%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Pleass Thomson & Company Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

1.6/5

Reviews summary

  • Excellent

    2
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    11

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Joe

Joe

November 24, 2023

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Long term clients hung out to dry.

Jane acted on behalf of my parents and myself at one point. made a right mess of everything that then ended up costing the family over £50,000 to put right. It has taken 3 years to undo all the bad she has done in the form of wills, power of attorney and property. The second we moved solicitors she became rude and unprofessional. She left an elderly lady vulnerable and unable to receive the proper care she needed. If you want a solicitor who truly cares about their clients, don’t use this one. All the pomp and circumstance on the surface but underneath is a broken and un-ethical business.

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Nigel

Nigel

July 19, 2022

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Collected on:

Probate

My cousin died in 2019..I have not yet received probate in this length of time...I leave messages but never receive any information back..I personally will never use this company again.

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Lorna

Lorna

June 21, 2022

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Executors of an estate

Dreadful company. Never respond to you unless it’s rude. Updates are awful. Questions and queries unanswered they loose paperwork and then don’t let you no if they have found them or not.

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John

John

September 07, 2021

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Excellent Work on a complex series of transactions!

Following the death of my Mother earlier this year, I had need of a good local solicitor to handle the probate of the estate and the eventual sale of her property. To just add to the complexity of the case my daughter who was one of the beneficiaries of my late parents Will was in the throes of buying her first home and needed a conveyancer who could work with the deposit coming from Probate AND able to handle a Help to Buy application.
My sister and I as executors had conversations with a number of local firms but the only one that gave any real confidence in ability to actually do the job efficiently was Pleass Thomson & Co.
From our initial conversation with Richard Dove, right through the process I can only give praise. We were kept informed of what was happening all the way down the line.
For a case as complex as this we were quoted some quite horrific figures by other firms, but whilst Pleass Thomson could not quote an exact figure for probate as obviously every case will be different, we felt certain that we would be treated fairly with costs kept to a reasonable level.
We were VERY pleasantly surprised on the final costing and even happier that everything Probate, Conveyancing of the sale of parents property and purchase of my daughters property were all carried out in a timely fashion.
Without any hesitation we will be recommending Pleass Thomson & Co to friends and family! A great local firm with a human touch!

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Brenda

Brenda

January 08, 2021

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Collected on:

Conveyancing

Still no completion for me. Being held up by one document. This started in September, now into january. My daughter case should have no holdups also as one cash buyer only and no survey. No reason for delay. Very difficult to get hold of, as they do not communicate. Reporting to ombutsman. Unfortunately for me they are involved in two conveyances.

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Brenda

Brenda

December 31, 2020

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Conveyancing cash buyers

This solicitor has cost me over £10,00 in delay so far and I lost the house I had put a deposit on. There are only two chains involved, both of which are cash. My buyer was a cash buyer, which started September/October 2020. We are still waiting for completion which was scheduled for18/12/20. When pressed, they admitted they had only just started on the case. I am now in the USA with no home and having to rent at the most expensive time of the year, and my removals are due in on 8/1/21. They are also handling my daughters cash buyer’s case. no chain, and are still waiting. What a mess.
Please don’t use this company. By the time we eventually get to completion I will have lost over £15,00 which could have bought me a better house over here.

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sandy

sandy

December 10, 2019

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In answer to 'response to a review'

As explained, my mother drafted her will with Jane Pleass, not myself - so no, 'Sandy' is not the client! As explained, my mother did not need 'protecting' from her third party intervention,,. only from your misleading and ill-informed services.
As I clearly explained my mother wanted to show her only child her will to check that everything was in order.... that is not against the law nor is it coercing. The next solicitor we asked advice from were very clear that if money is left to a charity through a solicitor's office that they receive commission..... I find it very hard to believe that this is not the case with your office too?
It is extremely worrying to see that the only '5 star' review given to your company on this website is by yourselves! I'm surprised you are able to do that.

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Pleass Thomson & Co

Matter Type:

Wills

Pleass Thomson & Co

November 26, 2019

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Response to a review

We cannot identify "Sandy" as a client and in any event the review relates to a will drafted for her mother. This company will always protect our clients from third party intervention wherever possible. We also advise that we do not receive a "kick-back" from charities or any other party or institution.

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sandy

Matter Type:

Wills

sandy

November 23, 2019

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Run while you can!

My mother wrote her will with this company. Afterwards she asked me to review it and see if everything looked in order. I noticed that this company was written in the will to be executors of the estate. I spoke with my mother, she didn't understand that they would charge a lot of money to do this. Also, she had asked to give money to cancer research, they had advised her that 15% would be a good amount. My mother had no idea how much 15% of her estate would be (a lot more than she wanted to leave for charity).
I called Jane Pleass to make an appointment to take my mum in to make these changes to her will. It took me over a week of emailing and calling and leaving messages to finally speak to her. When I did, she said that she wasn't willing to make any changes to my mother's will. I explained that it hadn't been explained to my mother the details and costs involved in them being executor of her estate nor the monetary value of 15% of her estate for cancer (she had a friend / witness with her when she did the will who said this had not been explained to her). Ms Pleass said she still would not make changes to the will as obviously I had coerced my own mother. A very rude and untrue statement. I am my mother's only child and beneficiary and so she had every right to show me the will and discuss it with me. Needless to say, my mother had to go to a new solicitor's to make a new will, where we discovered that if you give money to charities in a will through a solicitor, the solicitor gets a kick-back from it (hence the reason Pleass were encouraging my mother to give a large amount to charity). I felt terrible that my mother had been misled and scammed in this manner, I also fear for other elderly unaware citizens in this area making their wills. Luckily this came to light while my mother was alive as I cannot imagine having to deal with such a company if they had become executor of her estate after she died.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Employment - business
  • Regulations
    • Licensing