01592 204774
W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices. Read more...
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of W. & A.S. Bruce on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using W. & A.S. Bruce. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how W. & A.S. Bruce performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used W. & A.S. Bruce and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how W. & A.S. Bruce compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that W. & A.S. Bruce offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Adoption, Surrogacy, Care and Special Guardianship
Joan
Collected on:
Kate Howitt worked tiredlessly with me
Always kept me in the loop
Great communication on the phone at short notice too
Emails, phone calls, face to face meetings when possible during covid
Advised me well on family law for 3 and a half years
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Marscha
Collected on:
This review is for a different branch.
Selina has supported us through our court cases in the family court over the past 4 years and has been extremely helpful, professional and caring. She has gone out of her way to help us and I would definitely recommend her!
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Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Anonymous
Collected on:
This review is for a different branch.
Excellent service and great support from Janine through a very difficult time for us. Can’t recommend highly enough 🙂
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Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Anonymous
Collected on:
This review is for a different branch.
Janine Toland kept us informed throughout our move and after. Things had changed so much since our last move (30 yrs) ago, but everything went so smoothly! Thanks again.
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Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Estelle
Collected on:
This review is for a different branch.
Professional, flawless service from everyone at W&AS Bruce. Janine replied promptly and fully with an impressive consistency. Very pleased with the way they handled everything.
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William
Collected on:
This review is for a different branch.
I have recently used W&AS Bruce for producing a will for my late Father, for Confirmation of his Will and finally for the Conveyancing during the sale of my late Father’s property.
The processing of all the above services were completed promptly, efficiently with consummate professionalism and empathy.
The costs associated with all the above services were very competitive.
In summary, I would recommend to use this practice for any legal requirements.
A representative from W. & A.S. Bruce responded to this review on 10 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Colin
Collected on:
This review is for a different branch.
I recently sold my house using W&AS Bruce Dunfermline. The process was made stress free by Paralegal Gillian Dyer and her team. The service was very efficient with problems resolved in a friendly manner. I have used W&AS Bruce on many occasions and I'm delighted with their service at a very fair price.
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Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
Matter Type:
Residential Conveyancing
Lauren Beresford
Collected on:
This review is for a different branch.
Brilliant experience with selling and purchasing property. I was updated throughout the whole process, was given the best advice and I will 100% be using Janine again.
Thanks,
Lauren and Ross
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Scott
Collected on:
This review is for a different branch.
These people took on my case for my child for a full 9 month I am 2 weeks away from getting full contact back after having a Barr reporter my child has been threw so much stress I then find out last week that the solicitor damian who was on the case is leaving. He called Me and says not to worry it would be in great hands with another person in the firm I then received a letter after my child hearing thst day saying they canot represent me now this is vile to my child it is Easter holidays and I canot speak to any one I now have tk go threw stress again on Tuesday and find My self some one else which will not have a clue about the case I may even loose contact with my child for good If they can do this to a,7 year old girl please avoid them they are mebt to uphold the law and finish a case not walk away from a little girl who's 2 weeks away from being with her father as the report is says that's what's to happen I'm now in tears on the easter holidays because of yhe failure
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Verified review
This review has been left by a verified client who used W. & A.S. Bruce.
David Darling
Collected on:
This review is for a different branch.
Very well handled no fuss did everything they said they would .Good value
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Moona
Collected on:
Bad experience with Mr. Daniel.
I wanted to get an arabic document notarised.Initially, they gave me an appointment and told me on the phone that as long as I understand the Arabic language, they can notarise it.
When i went there, he had all sorts of lame excuses not to sign it. He wasn't happy with the draft, although I clearly told him that it was drafted by a lawyer in Saudi Arabia, and It has to be this way because I need to use it in Saudi Arabia. Then he said that He is happy to do it in English if i could bring a translation. When i agreed to that, he said that it might still need to be drafted again. I told him that ok, i can send him the draft first by email, and he can check it. But then he said, "No better to get a consultation first, and there will be separate charges for that.
Thank God, I left the office and didn't have to deal with him anymore. Wont call him a professional at all. Professionalism means that they should understand that people might have taken off from work and might have left their babies with someone just to attend an appointment, so they have no right to change their mind at the last moment.
Update: 17 april 2023.
In reply to your response, let me clarify that i was born and brought up in Saudi Arabia and i am fluent in Arabic language.but still your lawyer did not accept it, AS HE DID NOT UNDERSTAND THE LANGUAGE AND HE DID NOT LIKE THE DRAFT.
My point simple: dont waste people's time and have clear policies. THANKYOU
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Tracey
Collected on:
My husband and I just did our wills with the help of Anna very professional and helpful and made the process easy thank you would highly recommend their service
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Helen
Collected on:
Was supremely helpful and efficient at providing the services I required. The process was easy and completion was much quicker than anticipated. I am eternally grateful to Anna who took me through the whole thing from start to finish
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Mihai
Collected on:
Highly recommended W&AS Bruce. Our transaction went smoothly, always kept us updated during our matter. Couldn't thank enough Eilidh and her colleagues. Thank you.
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treetop
Collected on:
A competent, caring, and professional firm with whom I entrust my legal matters.
Gillian Dyer has been especially good in handling various tasks including recent conveyancing.
Thank you all.
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We fully acknowledge that you have a choice when it comes to who to use for your legal requirements and advice. Making the right decision can be confusing, yet it is key to building a successful long-term relationship with your solicitor. Below we’ve set out some reasons we believe make us the right choice. Personal Touch – our clients are the reason we come into work every day. We will take the time to get to know you and your situation so we can offer a personalised and tailored service to get you the best results possible Integrity – at all times our experts will give transparent, honest, fair and impartial advice. We want you to feel secure in the knowledge that your best interests are at the very heart of why we do what we do Professional Service Partners – over the years we have built up strong relationships with service providers that complement our services allowing us to confidently recommend other companies to you so you avoid the time taken to research these yourself History/Longevity – with a world in turmoil and large institutions, such as high street banks having lost a large amount of respect and trust in recent years, we hope the fact we have been a solid, respected and trusted firm for decades stands us in good stead – bringing you peace of mind we are right choice for you and your family Compassionate When it Matters – we take an empathetic yet pragmatic approach by listening to our clients, to truly understand their individual circumstances and goals. We do our upmost to make them feel at ease by carefully explaining their choices and options in a way they can understand Formidable When it Counts – a lot of the services we cover can be complex, difficult and have life-changing implications for our clients. We are straight-talking and upfront. If we are representing you in court you can be sure you have a highly strategic, knowledgeable and experienced solicitor fighting your corner.
