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How Watermans Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    669
  • Very Good

    21
  • Average

    2
  • Poor

    2
  • Awful

    16

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Cerys  Campbell

Verified review

This review has been left by a verified client who used Watermans.

Cerys Campbell

April 23, 2024

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Collected on:

Excellent

My emails were emailed the same day as they were sent couldn’t fault it.

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Luisa

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Luisa

April 17, 2024

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Collected on:

Excellent Service

I received excellent and stress free service from Carly Walker - she is very professional and kept me updated every step of the way.

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Gill Henderson

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Gill Henderson

April 16, 2024

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Collected on:

Accident claim

I just want to say thanks to Heather and the team for helping me with my accident claim. The process was simple and stressfree and helped me move forward after the accident which was completely non-fault on my part.
Wd strongly recommend this firm.

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Peter Hetherington

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Car Accident

Peter Hetherington

April 10, 2024

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Collected on:

Injury claim

Great service and would recommend it to anyone needing a personal injury claim. ⭐️⭐️⭐️⭐️⭐️

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Diane Simpson

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Diane Simpson

April 09, 2024

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Collected on:

Great Communication and service

I have recently dealt with Carly regarding my personal injury claim. Carly was brilliant in terms of her communication and advice. The other side were slow to progress however Carly always communicated the chasers to them. I had great confidence in Carly and knew I was in safe hands. I had little to no knowledge on this process as it wasn't something I had experienced before however Carly clearly answered any queries I had.

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Anonymous

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Anonymous

April 04, 2024

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Collected on:

Monalisa Swira service

I have received great support from Monalisa.

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Helen Williamson

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Helen Williamson

April 02, 2024

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Collected on:

Injury claim

I was very happy with my experience with Waterman solicitors,I was kept informed throughout my case and would highly recommend them.

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Sandra Pincott

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Sandra Pincott

March 27, 2024

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Collected on:

Claim

Heather has been very professional and contactable.

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Christine Barrowman

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Christine Barrowman

March 14, 2024

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Collected on:

Carli walker

Carli was excellent. She explained everything to me every step of the way. Was always there to take my calls with any questions I had. Having the accident and dealing with insurers was traumatic to myself and I was put at ease.

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Molly

Verified review

This review has been left by a verified client who used Watermans.

Matter Type:

Personal Injury Law

Molly

March 11, 2024

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Collected on:

case

Carly was always very friendly and explained to me what was going on throughout my case at each stage. I am grateful for all her help and i trusted that she dealt with it to the best of her ability. thanks again.

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Reviews collected from

Gary

Gary

October 11, 2023

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Collected on:

Gary

Professional and approachable. Had a couple of different people to start with but once Victoria was given my case, things seemed to progress. Happy with the outcome and would definitely recommend

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Frank

Frank

August 29, 2023

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Collected on:

Frank

Very helpful and professional.

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Allan

Allan

August 14, 2023

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Collected on:

Allan

My dealings with Watermans were much better than expected. Everything was dealt with timeasly and explined in detail. Their young solicitor Victoria was superb and deserves full credit for her work. Top marks all round.
Allan Fellows

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Elizabeth

Elizabeth

July 25, 2023

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Collected on:

Elizabeth

Overall would recommend but definitely room for improvement.

Solicitor handling my case was polite and a pleasure to talk to. She was quick to answer phone calls or return them, however was hard to get a response from via email.

She gave fantastic advice and evaluations on home reports, and when we ran into some troubles at the offer stages she was quick to act and rectify the situation.

Completion day was slower than expected, as she awaited on the sellers side email response instead of calling.

Would recommend overall as the overall experience was fluid and bumps were smoothed over relatively quickly and reasonably.

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Greg

Greg

May 15, 2023

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Collected on:

Greg

I was very happy and pleased with the experience I received from Waterman's, Darren and the team prior to him were great at communicating everything to me and I would highly recommend using Waterman's in future.

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Watermans are accredited by

accreditation

About this branch

Description

Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Second charges
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Notary
    • Notary
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Armed Forces Compensation Scheme
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Military Accident Claim
    • Military Hearing Loss
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Non Freezing Cold Injury
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills
    • International
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Litigation for Holiday and Residential Parks
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Small businesses
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Dispute Resolution
    • Mediation
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