Verified review
This review has been left by a verified client who used Watermans.
Cerys Campbell
Collected on:
Excellent
My emails were emailed the same day as they were sent couldn’t fault it.
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0131 5557055
At Watermans, we take the hassle out of the legal side of things, so that you can concentrate on moving forward with your life. We offer straightforward legal advice so that you know where you stand at every step in the legal process. With offices in Edinburgh and Glasgow, our team are experts in all areas of Personal Injury, Wills & Succession Planning, Conveyancing and Estate Agency. Everything we do is about resolving your situation in the most transparent way possible. It should be that simple Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Watermans on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Watermans. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watermans and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Watermans performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Watermans and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Watermans compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Watermans offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Watermans.
Cerys Campbell
Collected on:
My emails were emailed the same day as they were sent couldn’t fault it.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Luisa
Collected on:
I received excellent and stress free service from Carly Walker - she is very professional and kept me updated every step of the way.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Gill Henderson
Collected on:
I just want to say thanks to Heather and the team for helping me with my accident claim. The process was simple and stressfree and helped me move forward after the accident which was completely non-fault on my part.
Wd strongly recommend this firm.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Car Accident
Peter Hetherington
Collected on:
Great service and would recommend it to anyone needing a personal injury claim. ⭐️⭐️⭐️⭐️⭐️
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Diane Simpson
Collected on:
I have recently dealt with Carly regarding my personal injury claim. Carly was brilliant in terms of her communication and advice. The other side were slow to progress however Carly always communicated the chasers to them. I had great confidence in Carly and knew I was in safe hands. I had little to no knowledge on this process as it wasn't something I had experienced before however Carly clearly answered any queries I had.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Anonymous
Collected on:
I have received great support from Monalisa.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Helen Williamson
Collected on:
I was very happy with my experience with Waterman solicitors,I was kept informed throughout my case and would highly recommend them.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Sandra Pincott
Collected on:
Heather has been very professional and contactable.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Christine Barrowman
Collected on:
Carli was excellent. She explained everything to me every step of the way. Was always there to take my calls with any questions I had. Having the accident and dealing with insurers was traumatic to myself and I was put at ease.
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Verified review
This review has been left by a verified client who used Watermans.
Matter Type:
Personal Injury Law
Molly
Collected on:
Carly was always very friendly and explained to me what was going on throughout my case at each stage. I am grateful for all her help and i trusted that she dealt with it to the best of her ability. thanks again.
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Gary
Collected on:
Professional and approachable. Had a couple of different people to start with but once Victoria was given my case, things seemed to progress. Happy with the outcome and would definitely recommend
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Frank
Collected on:
Very helpful and professional.
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Allan
Collected on:
My dealings with Watermans were much better than expected. Everything was dealt with timeasly and explined in detail. Their young solicitor Victoria was superb and deserves full credit for her work. Top marks all round.
Allan Fellows
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Elizabeth
Collected on:
Overall would recommend but definitely room for improvement.
Solicitor handling my case was polite and a pleasure to talk to. She was quick to answer phone calls or return them, however was hard to get a response from via email.
She gave fantastic advice and evaluations on home reports, and when we ran into some troubles at the offer stages she was quick to act and rectify the situation.
Completion day was slower than expected, as she awaited on the sellers side email response instead of calling.
Would recommend overall as the overall experience was fluid and bumps were smoothed over relatively quickly and reasonably.
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Greg
Collected on:
I was very happy and pleased with the experience I received from Waterman's, Darren and the team prior to him were great at communicating everything to me and I would highly recommend using Waterman's in future.
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Watermans are not your typical law firm. We aren’t stuck in our ways, and we speak your language. By offering straightforward legal advice, we make the legal process as clear and stress-free as possible for you. Our team are experts in their fields of Personal Injury and Wills and Succession Planning. Our Property Sale and Conveyancing teams are also on hand to fulfil all your estate agency and conveyancing needs. We get the job done as efficiently as possible, so that you can concentrate on moving forward with your life. To speak to our team in Glasgow, contact us on 0141 430 7055, or our Edinburgh office on 0131 555 7055. Straightforward Legal Advice. It should be that simple.