Horwich Farrelly Limited

03300240711

As a leading provider of legal and claims solutions to the UK and Ireland insurance markets, we’ve been disrupting the status quo since 1969. Since then we’ve expanded, and continue to expand, into other services including real estate, dispute resolution, restructuring and insolvency, debt recovery, employment, professional indemnity and product liability. We do things differently, with a forward-thinking, innovative approach that’s genuinely built around a focus on our clients’ needs – not our own. Read more...

Address
Suite 33, 53 King Street
Manchester
Greater Manchester
M2 4LQ
03300240711
www.h-f.co.uk/

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Accreditations

Other locations

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How Horwich Farrelly Limited Compares

Value for money

This firm - 93%

National Average

Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Horwich Farrelly Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Horwich Farrelly Limited. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 14%

Overpriced 14%

About Right 71%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 98%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Horwich Farrelly Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Horwich Farrelly Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%

No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Horwich Farrelly Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

IT & Intellectual Property

1st / 5

112th / 1082

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.8/5

Reviews summary

Excellent

86
Very Good

14
Average

0
Poor

0
Awful

2

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Verified review

Adam

November 02, 2023

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Alison and the team are the go to people if you want a swift solution!

All I can say is if I hadn't spoken to Alison and the team at HF then my client may still not have been paid. What I liked about the experience is I would normally avoid using solicitors as I thought it would be too expensive but for the smallest of fixed fees, the debt collection team chased a £30k+ invoice and it was settled in days. I wouldn't hesitate to use them again. Thank you.

A representative from Horwich Farrelly Limited responded to this review on 06 November, 2023:

We are genuinely thrilled to hear about your positive experience with Alison. It's always rewarding to know that our services have made a significant impact, especially when it comes to resolving financial matters. Your feedback regarding the affordability and effectiveness of our debt collection services is greatly appreciated. We believe in providing cost-effective solutions to our clients while ensuring efficient results. We are here to assist you with any future needs, and we're grateful for the opportunity to have helped you and your client. Thank you for choosing Horwich Farrelly and we look forward to serving you again should the need arise.

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Michelle Ho, Cashflows

October 23, 2023

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Excellent Litigators

Our experience with Horwich Farrelly, especially Harry Wells and his team, for dispute resolution has been excellent. Harry is a consummate professional and has guided us brilliantly with a number of matters. He is always calm and delivers great results. We trust his judgement and knowledge of dispute resolution. Highly recommend. Costs are also very reasonable.

A representative from Horwich Farrelly Limited responded to this review on 26 October, 2023:

Thank you for your kind words, Michelle. We're delighted to hear that your experience with Harry Wells and our team at Horwich Farrelly was excellent. Your trust in our expertise means a lot. If you ever need assistance in the future, please don't hesitate to reach out.

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IT & Intellectual Property

Matter Type:

Intellectual Property Litigation and Dispute Resolution

Nina-Claire

October 18, 2023

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Exceptional

I write to express my sincere and heartfelt appreciation for Zac Clough for his highly professional and outstanding service.

He provided and advised accurate and exceptional advice, always in a friendly, patient manner. He was extremely thorough, fair and transparent in fighting my case.

He went above and beyond, no matter, establishing justice for which I will always be truly grateful.

A representative from Horwich Farrelly Limited responded to this review on 20 October, 2023:

Thank you for your heartfelt appreciation and kind words. We are thrilled to hear that Zac provided you with outstanding and professional service. Ensuring accurate and exceptional advice, and fighting your case with fairness and transparency are principles we value deeply. We appreciate your trust in us and are grateful for the opportunity to assist you in establishing justice. If you ever need assistance in the future, please don't hesitate to reach out. Best wishes, Horwich Farrelly.

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Company & Commercial

Verified review

Matter Type:

Commercial Litigation Matters

Anna Nuttall

October 14, 2023

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Alison Rocca - Excellent

I have referred litigation work to Alison Rocca for a number of years now because of wealth of knowledge and experience, her compassion with clients and efficient service. I know that my clients are in good hands with Alison and I would not hesitate to recommend her.

A representative from Horwich Farrelly Limited responded to this review on 17 October, 2023:

Anna, Thank you for your trust and loyalty. We greatly appreciate your kind words about her wealth of knowledge, experience, compassion with clients, and efficient service. It's wonderful to hear that you feel confident knowing your clients are in good hands with Alison. We're grateful for your recommendation and look forward to continuing our successful partnership. Thank you for choosing us! Best wishes, Horwich Farrelly.

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Verified review

Claire Lewis

October 13, 2023

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Exceptional Service

We have been working with John Lord and his colleagues at Horrwich Farrelly for a number of years now, and we always find them to be extremely professional, quick to respond and very supportive, open and proactive.

Matters are understood quickly and the subsequent advice is always very well laid out and supported throughout.

A representative from Horwich Farrelly Limited responded to this review on 16 October, 2023:

Claire, Thank you for your continued trust in our services and for taking the time to share your positive experience. We're delighted to hear that working with John and our team at Horwich Farrelly has been a professional, responsive, and supportive experience for you. Your feedback reinforces our commitment to providing excellent service. Best wishes, Horwich Farrelly.

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Verified review

Qamar Majeed

October 13, 2023

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Dispute

Alison Rocca is a fantastic solicitor, she made the whole process easy and simple and she was successful against my client that I was in dispute with.

A representative from Horwich Farrelly Limited responded to this review on 16 October, 2023:

Thank you for your kind words, Qamar. We're glad to hear about your positive experience with Alison Rocca. If you ever need legal assistance in the future, please don't hesitate to reach out. We appreciate your feedback.

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Verified review

Nick Stevenson

October 13, 2023

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The Best of the Best

As usual, Alison came up trumps, taking on a blue chip company & pointing them in the error of their ways.

A representative from Horwich Farrelly Limited responded to this review on 16 October, 2023:

Thank you, Nick, for your trust in Alison. We're glad she could help. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback.

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Verified review

David Mercado

October 13, 2023

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Confidence.

Allison Rocca is a breath of fresh air, knowledgable, resourceful and put it all in a way that I could understand easily

A representative from Horwich Farrelly Limited responded to this review on 16 October, 2023:

Thank you for your wonderful feedback, David. We're delighted to hear about your positive experience with Allison Rocca. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your trust in our services!

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Verified review

Perfect outcome

October 12, 2023

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Great outcome

Their motto speaks form them 'people not lawyers'

A representative from Horwich Farrelly Limited responded to this review on 16 October, 2023:

Thank you for acknowledging our motto, "people not lawyers." We truly believe in putting people first and prioritising their needs above all else. Your recognition of our philosophy means a lot to us. If there's anything specific you'd like to know or if you need assistance, please don't hesitate to ask. Best wishes, Horwich Farrelly.

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Alan

April 05, 2024

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thank you very much for all your help in explaining what would take place

This review is for a different branch.

I would just like to thank you very much for all your help in explaining what would take place and the various procedures it helped me understand things and also what to expect on the day and taking the time to keep me up to date with everything that was going on.”

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