Very friendly staff. Charlene put me at ease, she felt like a friend.

Charlene was very professional , yet friendly and gauged her approach to the client appropriately.

My solicitor showed great insight and understanding every step of the way when family issues were difficult following the death of my mother. Her kindness and professionalism was very much appreciated.

All of the staff were very helpful and polite. Charlene Vilia was excellent.

this is one of the most morbid tasks you will ever do, however from start to finish Sharlene made it easy & understandable. everything was done on time as promised and to a very good standard, i now have the security that my estate is looked after should anything happen to me. the service we were offered where there is a copy in the store room at Eaton Smith is also invaluable. i was highly satisfied with every element of these dealings.

Charlene explained everything to us and was very helpful.

Charlene explained every to us, including the cost and was a very good service.

Ms Vilia was extremely easy to talk to and explained everything in plain English.

We were fortunate to have someone of Mrs Charlene Vilia's experience and demeanour to guide us through making our Wills and LPAs. Thank you

From the first contact with Eaton Smith to the final completion, all repreentatives we spoke with in the firm were friendly, and professional. The partner that we dealt with, Charlene Villia was warm, friendly, approachable, explained things in layman's terms and was always sensitive to our needs, even when discussing difficult or sensitive scenarios. I would most definitely recommend this form to anyone wanting an excellent, professional, reliable service. Client service was second-to-none. We felt very well looked-after and delighted with the service we received.