Chris
Chris Added 9 months ago Report to admin
Collected whilst working at Martin-kaye LLP
October 27, 2024 20241027212359

House sale and purchase

5

I would highly recommend Jo based on the work she did in relation to our house sale and purchase. She was always friendly and willing to give her time to help us. In particular, I was surprised how quickly Jo responded to our emails throughout the process and she was brilliant at keeping us updated, even if it was just to say that we were still awaiting information. Her knowledge and responsiveness made the whole process as smooth as could be. Thanks, Jo.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 05 November, 2024

Hi Chris, Thank you for your kind review, we are delighted to hear that you have received excellent service from Joanne in our Shrewsbury office. We look forward to working with you in the future!

Was this review helpful? Yes

Kate
Kate Added 9 months ago Report to admin
Collected whilst working at Martin-kaye LLP
October 21, 2024 20241021142202

House Sale

5

Joanne and Holly were both extremely friendly, helpful, communicative and efficient throughout the whole process of my house sale. In particular, Jo was always happy to pick up the phone to discuss anything with me and her response on any queries I had were always answered ASAP. An absolutely lovely team to deal with and I would recommend Jo to any of my friends or family!

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 05 November, 2024

Hi Kate, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne an Holly in our Shrewsbury office. We look forward to working with you in the future!

Was this review helpful? Yes

Neil
Neil Added 9 months ago Report to admin
Collected whilst working at Martin-kaye LLP
October 10, 2024 20241010103309

Joanne Thomas - What a star

5

From start to finish, Joanne was the calm amongst the storm!
Our house purchase was complicated and threw up many curve balls, but whatever happened Joanne was always available and communicated where we were at and what was required.
I would like to say a big thanks to Joanne and all at Martin-Kaye LLP for all there efforts.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 05 November, 2024

Hi Neil, Thank you for your kind review, we are delighted to hear that you have received great service from Joanne in our Shrewsbury office. We look forward to working with you in the future!

Was this review helpful? Yes

Sue
Sue Added 9 months ago Report to admin
Collected whilst working at Martin-kaye LLP
October 03, 2024 20241003101908

Conveyancing

5

Efficient and approachable service, both online/telephone and f2f. We could pop in to the office with documents too. Recommended.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 07 October, 2024

Hi Sue, Thank you for your kind review, we appreciate the positive feedback you have given us. We look forward to working with you in the future!

Was this review helpful? Yes

Charles
Charles Added 9 months ago Report to admin
Collected whilst working at Martin-kaye LLP
October 01, 2024 20241001070155

House Purchase

5

A very efficient, professional and friendly service

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 07 October, 2024

Hi Charles, Thank you for your kind review, we appreciate the positive feedback you have given us and we look forward to working with you in the future!

Was this review helpful? Yes

nigel
nigel Added 12 months ago Report to admin
Collected whilst working at Martin-kaye LLP
July 31, 2024 20240731192356

Excellent Service

5

We received excellent service during our house sale and purchase from the whole team and especially Joanne Thomas. The service was highly professional and efficient and with a very friendly manner, nothing seemed to be too much trouble. We would not hesitate to recommend their services.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 07 August, 2024

Hi Nigel, Thank you for your review. We appreciate the positive feedback you have given Joanne and our Property Team and we look forward to working with you in the future.

Was this review helpful? Yes

Jase
Jase Added 12 months ago Report to admin
Collected whilst working at Martin-kaye LLP
July 30, 2024 20240730190417

House purchase

5

Our mortgage advisor always used the same solicitors but was let down at the last minute, so she recommended Martin-Kaye, needless to say she will now be using Martin-Kaye. Jo Thomas was our solicitor for the house purchase, she was AMAZING, always happy to take my phone calls, even if it was a few times a day. She was helpful, knowledgeable, and friendly, gave brilliant advice, and had a great sense of humour, something that's important in a very stressful time.
I will be using Martin-Kaye for every house purchase from now on.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 31 July, 2024

Hi Jase, Thank you for your review. We appreciate the positive feedback you have given Joanne and we look forward to working with you in the future.

Was this review helpful? Yes

Tom
Tom Added 12 months ago Report to admin
Collected whilst working at Martin-kaye LLP
July 29, 2024 20240729094110

Amazing service

5

Although a shaky start with the person looking after us leaving.
We were passed to Joanne & Holly
Who have been fantastic ever step of the way!
Will definitely use Martin Kaye again!

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 31 July, 2024

Hi Tom, Thank you for your review. We appreciate the positive feedback you have given Joanne & Holly and we look forward to working with you in the future.

Was this review helpful? Yes

Gary
Gary Added 1 year ago Report to admin
Collected whilst working at Martin-kaye LLP
June 30, 2024 20240630152728

BTL Purchase Review

5

Martin Kaye's team made the whole process quick and easy. Communication was very good. Had no issues or problems at all.

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 31 July, 2024

Hi Gary, Thank you for your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future.

Was this review helpful? Yes

danielle
danielle Added 1 year ago Report to admin
Collected whilst working at Martin-kaye LLP
June 26, 2024 20240626201230

Great Service and experience for First time Buyers

5

We selected Martin Kaye as our Solicitors as first time buyers. Our named solicitor was Joanne Thomas, however we ended up having input from multiple members of the team, throughout the process of the house purchase. Each person was friendly, approachable, informative and efficient. From the beginning we were very happy with the friendly and informative service. As we weren't familiar with the process, we had lots of questions and reassurances and it was always easy to contact them via email and phone; with replies always being quick and clear. Our solicitor was very thorough and knowledgeable, providing everything we needed and making the complicated process easy and understandable.
The whole experience was made easy and we can honestly say as first time (and apprehensive) buyers, it was a great experience. Thank you

Lawyer named in this review: Joanne Thomas

A representative from Martin-kaye LLP responded to this review on 31 July, 2024

Hi Danielle, Thank you for your review. We appreciate the positive feedback you have given Joanne and we look forward to working with you in the future.

Was this review helpful? Yes

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