
Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Mrs Theresa Maughan
Collected on:
Making my will
Good, but better when I met them face to face.
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01474 325531
Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way. Read more...
Also known as - Martin Tolhurst Solicitors
Martin Tolhurst Partnership LLP
have 4 other locations
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Martin Tolhurst Partnership LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Martin Tolhurst Partnership LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Martin Tolhurst Partnership LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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ReviewSolicitors uses our community data to show you how many clients used Martin Tolhurst Partnership LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Martin Tolhurst Partnership LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Martin Tolhurst Partnership LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Mrs Theresa Maughan
Collected on:
Good, but better when I met them face to face.
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ROSS
Collected on:
Paul gave us excellent, personal and very professional service in a relaxed atmosphere. The advice given on tax implications pit falls of Will writing was gratefully received. All our questions were explained and answered in a way which were easy to understand. We would definitely return and recommend you to any body that would need the services you offer.
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This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Leigh and Lorraine Barnes
Collected on:
Sarah Begley and her team were so professional and quick to respond to questions regarding my late fathers estate. Nothing was too much trouble and all done with a pleasant attitude and we never felt like we were being a nuisance.
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Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Matter Type:
Probate
Anonymous
Collected on:
An excellent client service and outcome, producing a fair Wills solution, for a complex family structure .
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Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Anonymous
Collected on:
I would like to Thank Sarah Begley of Martin Tolhurst Solicitors.The Last Will and Testament of the above was handled very professionally and I was kept informed of all procedures that occurred during sorting the estate.
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Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Anonymous
Collected on:
I must say that l received a very good help from my attorney during difficult time.
I recommande this firm for the efficiency, human behaviour, and keeping always contact.
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This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Anonymous
Collected on:
Very helpful and quick service at a very sad & upsetting time
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Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Anonymous
Collected on:
For many years our family has used Martin Tolhurst.
Over the past few years we have had the pleasure or dealing with Sarah Begley a most professional and friendly person.
The most recent was the passing of my mother and the legal minefield that had to be sorted.
Because I now live overseas, Sarah took on that task and she made what I thought to be an impossible task simple.
She completely managed all the paperwork and finalised everything for me.
You are a lifesaver Sarah, I can't thankyou enough.
I would recommend Sarah to anyone needing help with any legal matters.
Martin Tolhurst has always done the right thing by our family.
I highly recommend this firm and especially Sarah Begley.
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Ashis
Collected on:
I have used Roger twice now and each time he has provided an amazing service. He answers any queries and ensures the buying process is as quick as possible. I highly recommend him
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Verified review
This review has been left by a verified client who used Martin Tolhurst Partnership LLP.
Matter Type:
Wills
Anonymous
Collected on:
Did not feel that the lady had sufficient knowledge as she had to refer to another solicitor to provide answers to my queries.
The first draft looked like a cut and paste, the second had factual errors and the third looked very similar to my previous will apart from two simple changes.
I did not feel comfortable as the impression I was given was that being older equalled not being very intelligent.
I have used this firm for many years, since the 1970's, and have recommended them to a number of people but this experience has changed my opinion.
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Katey
Collected on:
Poor communicator to the potential detriment of the chain
If you're in a position whereby your sale/purchase is to be part of a chain then I would not recommend this solicitor or accept a buyer that is using them. Solicitors within the same firm are not even able to get a meaningful update. Crumbs of promising information are provided and no more than fortnightly, on each occasion I have believed that the pace will increase but now I don't think it will go through. I understand that there there is national overload of work but basic communications and putting in search requests within a week or two would keep everyone more comfortable and enable people to take holidays or visit family.
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Dan
Collected on:
We're currently in the process of buying a house and have asked multiple times for documents regarding the house we're selling to be sent in the post. We have sent multiple emails and receive no replies to our questions. My wife has called on a number of occasions and was told each time 'someone will ring you back' but for almost a month all we heard was crickets. When we finally got through to someone last week on the phone they advised us the person we'd emailed who has been dealing with our case has gone on maternity leave (she has no 'out of office' set up, and we weren't advised our case would be handed to anyone else), but we were told the documents would be posted promptly in the post. Again we've still not received them. All of the above has just added extra stress to the already stressful situation of moving and doesn't fill us with confidence for the company. The annoying thing is when you actually do speak to someone they are really nice and sound really professional, but we've only been left with a sour taste in our mouth's when the few things we have asked for haven't been actioned.
Edit: have just had a call advising that our memorandum of sale has been with Martin Tolhurst for over a week. Apparently this document is meant to be discussed with our seller's solicitors which they haven't done and our seller is now getting worried that we're not actually interested.
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Ian
Collected on:
They did our last lease they were slow and never called you back now we need a new lease on a new factory unit I have called 3 times same story no one there and no call backs..
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Emma
Collected on:
I have used the Gravesend branch (Roger Matharoo) for over 3 years for a number of property purchases and remortgages. Totally professional, always on top of everything and an absolute pleasure to deal with. Would highly recommend.
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tracy
Collected on:
Roger Mataharoo - Martin Tolhurst
Excellent service, very Professional and supportive. Always handled and answered any questions very quickly nothing was too much trouble.
Would highly recommend. Thank you for all your help.
Nick Sansom - Kimberley Grove
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Established over 130 years ago, Martin Tolhurst Solicitors is one of Kent’s leading Law firms. With traditional values, complimented by our modern approach, online case tracking and case management systems – our clients can benefit from our years of experience a vast array of specialisms and rest assured that their case will be handled thoroughly, professionally, in an approachable and understandable way.