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How Russell & Russell Solicitors LLP Compares

Value for money

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 45%
About Right 54%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 88%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 88%
No 12%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    567
  • Very Good

    41
  • Average

    6
  • Poor

    8
  • Awful

    75

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Denise Howarth

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Denise Howarth

April 12, 2024

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Collected on:

Compensation

Everything was done first class and we got our compensation

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Cheryl

Matter Type:

Probate

Cheryl

November 27, 2023

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Collected on:

Super efficient solicitors

One of the most effective and proactive firm of solicitors that I have ever dealt with. Always respond to emails in a timely manner. Highly recommended

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Lynne Williamson

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident Abroad

Lynne Williamson

July 14, 2023

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Collected on:

Help following an accident

Thank you to Rebecca for her support in taking my claim for compensation following an accident in a local store to its conclusion. Something I couldn’t have done without her professional advice and support. I valued the advice given and knowing that everything possible was done to ensure my claim was accepted was good.

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Frank Featherstone

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Child Arrangements Following Divorce

Frank Featherstone

May 16, 2023

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Collected on:

Divorce

Jilal was my soilctor for this case, he always knew what was going on at all times, he kept me updated on all matters. We got a good result.

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Francesca Salati

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Divorce

Francesca Salati

April 18, 2023

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Collected on:

Divorce

Jilal has been helpful efficient and made the process stress free

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Ratanbia patel

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident At Work

Ratanbia patel

December 21, 2022

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Collected on:

Accident claim

Russel and Russel had been brilliant from start to finsh

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Anonymous

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Accident At Work

Anonymous

December 21, 2022

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Collected on:

Claim

Polite and efficient a pleasure to have Rebecca Hodge complete my claim.

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Peter Walsh

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Road Traffic Accident

Peter Walsh

December 07, 2022

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Collected on:

Personal injury

Absolutely first class service and would recommend unreservedly
Peter Walsh

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Mike

Mike

July 07, 2022

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Collected on:

Sevice

I had inaam at the middleton branch for a that I needed to be completed quite quickly
Inaam was very professional and kept in touch very regularly. And completed the task very quick. I am very pleased at level of service and the thoroughness of dealing with inaam

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Alison & Rowan

Matter Type:

Residential Conveyancing

Alison & Rowan

March 03, 2022

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Collected on:

Terrible Communication, Lack of Progress

Absolutely terrible experience with Russell & Russell. Our conveyancing has been dragged out, with most of our communications ignored. I have raised a formal complaint yet I’m still unable to get a response from anyone at the firm. They have asked us several times to submit paperwork that we have already given them, and failed to act when we have submitted them. We have been left weeks and weeks behind on where we should be with our remortgage, so struggling with our finances.

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Reviews collected from

Phil

Matter Type:

Wills

Phil

October 14, 2023

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Collected on:

Phil

Went for will update and was given excellent help and advise. Would recommend.

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Melanie

Melanie

September 17, 2023

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Collected on:

Melanie

Amazing solicitor

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P

P

May 31, 2023

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Collected on:

A client

So professional and helpful.

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irfan

irfan

December 02, 2022

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Collected on:

irfan

Use this firm all the time and used them quit recently quite useful and helpful always won my case and never let me down and solicitors are quite friendly they help you out

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s

s

April 05, 2022

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Collected on:

A client

Bunch of crooks avoid at all costs

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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