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How Russell & Russell Solicitors LLP Compares

Value for money

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Limited data.

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russell & Russell Solicitors LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russell & Russell Solicitors LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russell & Russell Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russell & Russell Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russell & Russell Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    549
  • Very Good

    38
  • Average

    6
  • Poor

    8
  • Awful

    75

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Christopher Gould

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Children

Christopher Gould

June 08, 2023

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Knockout Firm

Strong held together firm, listen to these professionals throughout. Amazing law workers.
Juliette Fitzsimons junior solicitor, is my solicitor of choice.

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Esther

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Social Services

Esther

February 03, 2022

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Family Case

I want to thank the whole team for honestly helping me to win the case of my children not being taken away from me by the local authorities! They really helped and aligned me so that everything can go well which it did!

Honestly can’t thank them enough most especially Kiran and Sonya! They did a great job putting my case together and fighting for my children well-being and safety. I and my family can’t thank them enough.

Thank you so much 🙏🏽

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Adam

Matter Type:

Remortgaging

Adam

January 31, 2022

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Awful. Dont use

It would have been quicker for me to go to university, qualify as a solicitor and do the remortgage myself.

Went through a third party mortgage broker who instructed I use R&R to complete the remortgage. They’ve have my case for over 2 months, in that time I’ve had one email from them which is after I and my broker chased them up. That email was from a ‘boss’ who advised it would be progressed asap. Well no surprise, 3 weeks later and still no update or contact.

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Jan

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Jan

March 27, 2024

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Excellent conveyancing services

I have used Russell & Russell for conveyancing services several times now, and every time they have been diligent and timely, with good communication.

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Kathryn

Verified review

This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Matter Type:

Buying at auction

Kathryn

March 25, 2024

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Brilliant service!

We use Russell & Russell when buying a property at auction. Our solicitor, Tim, was absolutely brilliant. He made the whole process really easy and was all happy to answer any questions we had. Tim provided an amazing service and was very knowledgeable. We would 100% recommend Tim and will definitely use him for another property purchase.

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MARTIN

MARTIN

March 25, 2024

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Very good service

Very good and professional in acting on refinance of properties

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Alisonn

Matter Type:

Residential Conveyancing

Alisonn

March 25, 2024

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5 star Solicitors - highly recommend

Russell & Russell Solicitors were recommended to me by my Mortgage Broker.

Inaam and Humaira dealt with our case so quickly and effectively. They answered any queries big and small promptly and most importantly with humanity and respect.

The whole process was extremely smooth running and stress free thanks to the Team.

I cant thanks Inaam and Humaira for their support and hard work with our case, we really appreciate it.

We highly recommend Russell and Russell to everyone who wants fuss free support and great communication and guidance.

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Emma hurst

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Emma hurst

March 25, 2024

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Compensation for accident

I am happy With the service My solicitor Daniel Dickinson helped me out With my claim he Explained everything to me when I was struggling to read.The letters because I am Dyslexic I'm happy with the out come
I would Recommend people to go with Russell and Russell thank you for helping me Daniel Dickinson and thank you for being so nice and friendly

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Emma hurst

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Emma hurst

March 25, 2024

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Collected on:

Compensation for my accident


I am happy With the service My solicitor Daniel Dickinson helped me out With my claim he Explained everything to me when I was struggling to read.The letters because I am Dyslexic I'm happy with the out come
I would Recommend people to go with Russell and Russell thank you for helping me Daniel Dickinson and thank you for being so nice and friendly

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Charlie Sweeney

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This review has been left by a verified client who used Russell & Russell Solicitors LLP.

Charlie Sweeney

March 23, 2024

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Totally smooth process when buying a house.

I found Lucy to be extremely helpful and thoroughly efficient when dealing with my case. Buying a house has always seemed daunting, but she was very quick in coming back to me on any enquiries. I would have no problems coming back to Lucy and the Russell & Russell team again in the future, and would happily recommend them to anyone I know.

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Reviews collected from

Declan

Declan

April 13, 2023

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Declan

Un helpfull

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Peter

Peter

September 27, 2022

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Peter

Please do not use this firm!!!!!!!!! They lack both professionalism and competence in the highest degree.
My aunt was taken into a care home in Prestwich in 2020 during the Covid 19 pandemic. Russell and Russell dealt with all the legal side of the residents there. When my aunt passed away in January of 2021 , I contacted Russell and Russell in Bury and instructed them to not only file for probate but to also transfer all the utility bills to my account so I could pay any outstanding bills at the termination of the utilities. I was asked by the solicitors that as my aunt had insufficient funds to cover the funeral costs would I do that, which I did.
Over the next year I rang Russell and Russell over a dozen times and emailed numerous times to find out if they had dealt with probate and sorted out the termination of utilities and final billing. I did not receive one single phone call back and emails were generally from the secretary of the solicitor saying she would get the solicitor to contact me shortly. This rarely happened.
In the end I had no choice but to bring in another firm of solicitors in Manchester who have dealt with both filing for probate and cancelling some of the utilities that were still active!!
I cannot emphasize enough to people to avoid this firm of solicitors in Bury. Reading other reviews from the same firm in the same location then a complete overhaul of their staff and practices needs to happen .

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judith

judith

August 18, 2022

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judith

The receptionist was lovely and helpful. They were very patient with us as we arrived at closing time as I had come from Leicester on a train, with the journey taking forever due to cancelled trains, and delays, then no tram working. They did exactly what we were asking for and more. Excellent.

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Anthony

Anthony

July 25, 2021

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Anthony

I really went to look at the trains on East Lancashire railways but this area is still open for business

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Lisa

Lisa

August 16, 2020

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Lisa

Terrible service will not call the client back or respond to emails. Would not recommend

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Russell & Russell Solicitors LLP are accredited by

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About this branch

Description

Our offices are based in Bolton, Chester, Atherton, Farnworth, Horwich, Middleton and Bury. We have a number of specialist accreditations across each practice area and operate to the Law Society’s legal practice quality marks, Lexcel, Conveyancing Quality Scheme (CQS) and Will & Inheritance Quality Scheme (WIQS).

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Consumer
    • Consumer Disputes
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Welfare & Benefits
    • Benefits
    • Housing
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Commercial Law
    • Corporate finance
  • Regulations
    • Licensing
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