Simpson Millar LLP

I had a genuinely disappointing experience with Simpson Millar. After providing detailed information about my case and engaging with their enquiries team, my case was abruptly closed without any proper explanation or assessment. I then received a generic email stating they “didn’t want to disturb me” and had therefore decided to close my enquiry. This made no sense — I had not asked them to stop contacting me, nor had I disengaged. In fact, I was actively waiting for an update. I responded immediately to challenge this and asked for clarification, but no meaningful explanation was provided. There was no attempt to review the case, no feedback, and no transparency about why it was dropped. This raises serious concerns about their internal process: -Cases appear to be closed arbitrarily without client consent -There is no clear communication or accountability -Enquiries are not properly assessed despite clients taking time to submit details For a firm that promotes professionalism and client care, this experience was the opposite. It felt like my case was simply discarded without consideration. If this is how initial enquiries are handled, it does not give confidence in how they would manage a live case where communication and diligence are critical. Very disappointing.

I have been using SM for a medical negligence case , it’s been a revolving door of people handling my case , i have really lost count now who is managing it. They have been so slow to move to case along , even when they agreed with experts that the case was sound months and months went by without really doing anything , so much so we almost ran out of time .

I had an extremely disappointing experience with Simpson Millar Solicitors. After four years, my case was ultimately dismissed due to a lack of evidence and poor-quality specialist reports. This outcome was incredibly frustrating given the amount of time invested. Throughout the entire four-year period, I was constantly chasing for updates and progress. Communication was very poor, and there was no sense of continuity — I had approximately 12–13 different case handlers, which made the process chaotic and disorganised. The handling of my case caused me a great deal of unnecessary stress and anxiety. I never felt properly supported or informed, and the service fell well below what I would expect from a professional legal firm. Due to the unacceptable level of service, I am now referring Simpson Millar to the Legal Ombudsman. I would not recommend this firm to anyone seeking reliable, competent legal representation.

had a great experience with Simpson Miller Solicitors and couldn’t be more impressed with the service I received. A huge thank you to Lucy and Charlotte for all their hard work — they were professional, friendly, and really on the ball from start to finish. They got everything sorted out quickly, kept me in the loop throughout, and I was very happy with the outcome. It felt like real justice was done, and I ended up with a decent amount for the accident too. I’m really grateful for everything they did and wouldn’t hesitate to recommend them to anyone needing legal help. Thank you again!

Avoid this solicitors. Unfairly dismissed and won our tribunal. Simpson Millar advice was to accept £20,000 based on no calculations of loss , messed up my ET1 form to the tribunal, missed out disability discrimination. We were offered £50,000 before the tribunal. We proved our overtime losses for 18 months was worth £20,000 . Simpson Millar could have and have cost us thousands of pounds.Won unfair dismissal with a different solicitor. Only writing the review to allow others to make a informed decision. Solicitor could not give us the calculation they based there very low figure on , just wanted to settle as quickly as possible.

(Translated by Google) I am from North Africa, opposite Gibraltar, and they are north of the Greenwich Meridian, south of the North Pole. They listened to me quickly and successfully, in a way that has no equal on the face of the earth. (Original) أنا من شمال قراة افريقيا أمام جبل طارق وهم في شمال خط غرينتش جنوب القطب الشمالي وتم إصغاء لي سريعان بناجح لا يوجد مثله فوق سطح كوكب الأرض

Worked hard to secure a good outcome.

I had an outstanding experience with Simpson Millar. Their attention to detail was exceptional, and I was kept thoroughly updated throughout the entire process. The guidance I received regarding my claim was top-tier, ultimately leading to the best possible outcome. A special thank you to Georgina, who managed my case faultlessly from start to finish. The service was so brilliant that I would have gladly given a 5-star review regardless of the final outcome. Highly recommended!

I recently used this solicitor for my hearing claim and was extremely impressed throughout the entire process. Professional, knowledgeable, and always quick to respond to any questions or concerns I had. They kept me fully informed at every stage and handled everything efficiently and confidently. I would highly recommend their services to anyone looking for a reliable and professional lawyer.

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