01772 781580
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thurnhills Inc Oakey Charnley & Thurnhill on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thurnhills Inc Oakey Charnley & Thurnhill. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thurnhills Inc Oakey Charnley & Thurnhill and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thurnhills Inc Oakey Charnley & Thurnhill performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Thurnhills Inc Oakey Charnley & Thurnhill and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thurnhills Inc Oakey Charnley & Thurnhill compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Thurnhills Inc Oakey Charnley & Thurnhill offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Client Reviews
Jonathan
Collected on:
Last wishes of my late grandmother never carried out and now never will be due incompetence of this company.
And then up against sly tactics from them when tried to resolve the situation absolutely disgusting
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Alison
Collected on:
Unprofessional, slow, ineffective. Zero customer service skills and all correspondence ignored. Made no progress whatsoever and had to change solicitors in the end having made no progress. Absolutely don't touch this firm if you have a choice. I am still awaiting my Mother's will to be sent and they are ignoring all correspondence from my solicitor. A disgrace a company who are making an upsetting period even worse. Look at other people's reviews of this firm on various sites- don't just take my word for it. Avoid like the plague.
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Alex
Collected on:
I have used Thurnhills many times , they have always conducted themselves professionally and with dignity and understanding
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Ch
Collected on:
This review is for a different branch.
When buying a house your solicitor should be there to make things easier, however not Thurnhills!
Throughout the whole experience there was no support, a huge lack of contact and zero attention to detail in any of the letters that were sent out (so many mistakes including incorrect titles and dates in the future).
We got sent incorrect paperwork via the post on a Saturday when we were suppose to have been exchanging the Monday, included in this paperwork was other peoples personal details which is a huge breach of data protection! When I asked the solicitor about this, his response was "would you rather not have had the paperwork" within this phone call I also got told I was being "petty"!
The day of exchange, the solicitor then decided he wanted more paperwork signed which he did not ask prior to that day, this then delayed us exchanging and the seller stated she was pulling out.
This is a very shortened version of the last few horrendous month we experienced with Thurnhills!
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Matter Type:
Housing
vernon
Collected on:
This review is for a different branch.
I'm 6 weeks into selling a vacant house, (no chain) the buyer is a cash buyer.
Thurnhills are acting for the buyer (I am the seller).
Thurnills only sent paperwork to the buyer after 4 weeks. For the fifth week the solicitor went on holiday indicating no work would be done until their return (no cover for absent staff I guess).
Searches still not complete after 5 weeks. Possibly still not complete now at 6 weeks, I wouldn't know as they haven't updated my solicitor when I asked for an update today.
Terrible experience. This is the simplest sale you can get, a cash buyer and a vacant, no chain house with no mortgages or surveyors involved.
Most frustrating thing is the lack of updates or progress. Everything is hanging on Thurnhills and they are silent.
I suspect Thurnhills sat on this for 4 weeks before finally acting (sending out paperwork and starting the Searches), before heading off on holiday for a week.
Avoid Thurnhills at all costs.
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