John
Collected on:
I wouldn't use them again
Customer service almost non-existent. I regretted choosing this Firm from the very start. Updates on my case were only given after I had chased them to bring me up to date. The only emails I seemed to get without prompting were updates on the costs to date.
After keeping me hanging on for a year, they then informed me that my case had a less than 50% chance of succeeding and that they would no longer be acting for me on a Conditional Fee Agreement.
Fair enough that they didn’t think that I had a good chance of winning my claim in Court but, this must have been evident early on, So why mess me about for a year?
Unfortunately, I find myself unable to recommend this firm of solicitors and I would not use them again.
Was this review helpful?
