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Express Solicitors Limited

01619044660

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Express Solicitors Limited

How Express Solicitors Limited Compares

Value for money

This firm - 53%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Express Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Express Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 66%
About Right 30%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 47%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Express Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Express Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 47%
No 53%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 47%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Express Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Express Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 47%
No 53%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Express Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Express Solicitors Limited only have 15 reviews listed here

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Review Sources

Client Reviews

2.9/5

Reviews summary

  • Excellent

    7
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    8

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Nick

Nick

March 08, 2024

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Collected on:

⚠WARNING⚠

⚠BEWARE⚠ If you use this company for no win no fee then you should tread very carefully. They pushed the price up of my case when I had already made a verbal agreement and a written contract with my solicitor prior to her working for express. This was set a 20% which is the most I was willing to pay. My solicitors old firm linder myers also in Manchester was shut down by the sra. I managed to relocate her and she was now working with express Manchester. This is where all of my problems started regarding fees, hidden costs and I was also made to sign two contacts where the price increased. This all occurred when the management at express realised the value of my claim was significant and they ended up taking a whopping £14,000 for less than 2 years work.
To add insult to injury... "pardon the pun" I had put a hard 5 years of work into my case before employing my solicitor for them to then fleece me for an astronomical figure. They took a lot of my compensation away from me and I complained. They promised to resolve my complaint, but didn't.
I eventually spoke to the ceo and he was so Un empathetic towards someone who had been a victim in the first place and it was then clear that nothing would be done about my complaint. I appointed this to the legal ombudsman to review my complaint and they ignored that aswell. I have since reappointed the ombudsman to investigate these charlatans again for their dishonesty, non transparency, false promises, shocking customer service and extortionate fees.
Their customer service team are bias and could not even give a resolution to my complaint. I was promised for my complaint to be re assessed by another complaint partner within the company and they then pulled the plug and simply didn't do what they promised to do in writing.

Be very careful peeps because they pray on the weak and vulnerable. Serious cash vampires.

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Verunka

Verunka

September 07, 2023

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Collected on:

ridiculous

They change solicitors 5 times, hidden charges! avoid !

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Andrew

Matter Type:

Accident At Work

Andrew

July 06, 2023

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Collected on:

Compensation claim

I received an injury at work while living in England I had to move back to Scotland to be near family. As the accident happened in England I had to go through an English firm so I contacted express solicitors and have been greatful for everything that was done for me. My solicitor sapna bedi from Manchester solicitors was absolutely brilliant. Helped me from day one and kept me informed at every stage. I was offered an amount but sapna managed to get me more than I expected. I'd just like to say a massive thank you to sapna for all the hard work she put into my case and wish her every success for the future

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Daniela Mariana

Daniela Mariana

May 31, 2023

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My review for Mrs.Jennifer Friedrich ⭐⭐⭐⭐⭐

My Review is 5 stars for Mrs. Lawyer Jennifer Friedrich who for 4 years worked diligently and based on concrete evidence on my case, to whom I thank a lot for taking this case to the end and who won it. I recommend her with confidence to all my friends and even my family if they ever need her because Ms. Lawyer Jennifer Friedrich knows how to use her professionalism in everything she does, she was very cooperative, polite, sociable and open to the topic she discussed . I thank him very much once again and wish him the best of luck in the next cases he will have.
With respect
Daniela Mariana Batin .

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Karen

Matter Type:

Accidents In Public Places

Karen

May 11, 2023

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Collected on:

Not worth calling

Spoke to numerous people then after many times of telling of my accident suddenly get a call that they are not interested, obviously accident not bad enough to make them loads of money

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Cazza

Matter Type:

Accidents In Public Places

Cazza

October 11, 2022

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Collected on:

Monday 10th October 2022

I have tried numerous times on the phone and email to get an update on my claim…. They have changed my solicitor 2/3 times last conversation I had woman said I will email my private number and email address… Never received. Constantly asking the same questions and after reading the reviews I’m quite worried about my claim now. Claim reference 88591

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Andrew

Andrew

July 29, 2022

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Collected on:

Stay away

Express told me they would take my case on as I was unhappy with my first solicitor, after 8 months of waiting for the files to transfer they then rang me to say it has been rejected, I asked why I had been waiting for 8 months to hear this as someone from express told me that they would take the case on in January, i got no answer, just wasted 8 months of my life, thankyou express, if I was told in the first place 8 months ago that they were not sure I would have gone to another solicitor

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David

David

April 14, 2022

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Collected on:

Back injury

Adam ferral did an excellent job. kept me well informed and great advice

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David

Matter Type:

Back Injury At Work

David

April 14, 2022

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Collected on:

Adam ferral did an excellent job.keeping well informed and great advic

Adam ferral did an excellent job. Keeping me well informed and great advice 👍

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Jamie

Jamie

March 06, 2022

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Keep away from them

Rip off keep away from them people like express Scam solicitors

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Clinical Negligence
  • Personal Injury
    • Personal Injury Law