I recently sought advice from Ashwood Solicitors regarding a contract issue with my internet provider. My initial contact with the firm was promising – the staff on the phone were courteous, and they promptly arranged a callback for me. To my delight, I was soon speaking with Masoud, one of their solicitors.
Masoud's professionalism, friendliness, and expertise immediately struck me, reflecting positively on the company's culture. He attentively listened to my concerns, asked focused and relevant questions, and provided me with extremely useful advice on how to approach the matter. This level of personalised attention and clear, expert guidance was immensely helpful.
What stood out to me the most was the firm's dedication to customer service. Despite the time Masoud spent assisting me, they did not charge for this consultation, which I found remarkably generous. This gesture not only alleviated my immediate concerns but also built a foundation of trust and respect towards Ashwood Solicitors.