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High Street Solicitors Ltd

0151 243 6700

Also known as :

  • Fair Repair Scheme
  • Housing Helpline
  • Planet Employment
  • High Street Solicitors
  • Refund You Solicitors
  • Data Breach Claims
  • My Pension Demon
  • Yourdisrepairclaim
  • Mydisrepairclaim
  • Myfinalsalaryclaim
  • Tenantsupportline
  • Housingdisrepairsclaim
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High Street Solicitors Ltd

How High Street Solicitors Ltd Compares

Value for money

This firm - 50%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of High Street Solicitors Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using High Street Solicitors Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 26%
Overpriced 40%
About Right 33%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 38%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used High Street Solicitors Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how High Street Solicitors Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 38%
No 62%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 38%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used High Street Solicitors Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how High Street Solicitors Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 38%
No 62%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that High Street Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

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Review Sources

Client Reviews

2.6/5

Reviews summary

  • Excellent

    8
  • Very Good

    0
  • Average

    0
  • Poor

    1
  • Awful

    12

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Damion

Damion

April 19, 2023

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Collected on:

Cavity Wall Insulation Compensation

Use these at your peril! I most sincerely mean what I say. I was cold called back in 2018 by a representative from this firm promising that if I had a CIGA certificate for Cavity Wall Insulation that I was 100% certain of getting £22,000 at least in compensation on a NO WIN NO FEE basis This was due to damp caused by the insulation even after I had told him that the house had not been suffering from any damp issues at all since it was fitted over 10 years previously. He still confirmed that I would still get compensation. I was then basically duped into signing an agreement for a disbursary loan from Novitas in order to fund the court costs and this was after numerous rejections to doing so when they contacted via email. I finally signed this agreement after they sent a rep to my address on a cold call........I do not know what was going through my head.....I must have been insane. I have had the absolute bare minimum of information from these clowns since 2018 and can never get through to them. I have mailed them but it is as if they have a script already typed up as a response. Infact the only evidence I have is the annual loan bill from Novitas Loans which is currently running at nearly £6000 and accruing interest. What is really infuriating though is the fact that I contacted Novitas last month and was informed that HSS had contacted them in the 3rd week of March 2023 informing them that my claim had failed. To date HSS have still not informed me of this, the loan has still not been settled and Novitas have told me that the outstanding balance is still accruing daily interest. I am covinced that this has been a sc#m from start to finish.

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Marlene

Marlene

March 30, 2023

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Collected on:

Housing disrepair

My experience has been excellent with these guys ,from start to finish which took just over a year I was well informed of each step they were professional,my repairs have been done now quicker than I thought but that was because I had jane helping me.i had a leaky roof and damp in my home for years,no one listened at the housing association.i now have my compensation money too. as they won my case so I am a very happy customer thankyou high street solicitors.would recommend 😀

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Judy

Judy

February 11, 2023

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Collected on:

Don't go near with a bargepole

Had to make two official complaints to them. They ended up losing my case as they forgot to file a budget with the courts.

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Vaughan

Matter Type:

Lasting power of attorney

Vaughan

November 15, 2022

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Collected on:

POWER OF ATTORNEY

I dealt with Mark at High Street Solicitors in Liverpool. Not only was he knowledgeable and easy to contact, he was also refreshingly honest and open and told me exactly what was happening with my case whenever I asked. I highly recommend using High Street for any estate planning needs. He also made me a Last Will & Testament with minimum fuss.

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Theresa

Theresa

April 13, 2022

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Collected on:

Waste of time

I was contacted by this firm about possible compensation for a mortgage in 2019. I went through several paperwork and years later I was told that my documents have been received and that I am definitely due for compensation. Fast forward 2021 I was told my case has been forwarded to quantum law. I phoned today 13 April 2022 to chase quantum law for an update and I've been told my case was closed in July 2021. Asked why I wasn't advised and I was told they informed me in January 2022. Don't fall for these guys when they ring you and lead you on to lala land.

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Anthony

Anthony

March 22, 2022

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Collected on:

My experience to date is your always chasing them up.

They have had my claim for roughly 6 months and I have had to chase them up about it often. My claim is a which they have handled for roughly 7 months. They said about 2 months ir was likely they would issue court proceedings, however then back tracked by stating they may not it does seem they are proactive enough.

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patrick

patrick

March 02, 2022

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Collected on:

Avoid this company

This company is rude lazy and have no respect for people wellbeing or health they are scammer and stuck up and . They took care of my case promise me £7500 until it was time to get paid they switched and said they can only offer us £1500 then the payment got made and the repairs never went forward and after 1 year of trying to contact the solicitors and couldnt get through they now turn against me and call me aggressive and said they won't take this case forward my mother is suffering with cancer and constant cough and they don't seem to care about it don't mess with this people they will drag you in and force to take money or charge you for a service you don't want be very careful.

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Ruth

Ruth

June 17, 2021

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Collected on:

Bad Experience - Do NOT use this Company

NO WIN NO FEE Cavity wall claim was unsuccessful back in March 2020. We didn't find out about this until we received a solicitors letter on behalf on the insulation company saying the £11,500 courts costs had not been paid and now they were coming after us to settle the debt. We had a court date on 18th Feb 2021, phones not being answered so emailed loads of times to various people including their complaints dept, face book messages, finally they emailed back on 15th Feb to say they would attend court which they did. Told all had been sorted and payment was being arranged to settle court costs. Surprise, surprise they haven't done this as I had further communication saying the debt is still outstanding. Have emailed again and still no response so have reported them to the Legal Ombudsman. They have lied to us, failed in their legal obligations and they just don't see to care how much stress they continue to cause us, we are now potentially going to be left with a huge debt through their negligence. Just an update they have still have not paid the debt and I am now having a second charge put on my property..total cost to date £15,000. Please do not touch this company they are not solicitors!

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Emma

Emma

June 12, 2021

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Collected on:

Please,please avoid

Absolutely shocking 'law firm'.
Had a Cavity Wall Insulation claim with them. Took over 2 years. They then dismissed the case. No communication throughout- I had many, many unanswered emails and phone calls.
Despite this being a 'no win, no fee' claim, I have just discovered that I am being sued for over £13,000 as HSS have NOT paid legal costs. They continue to refuse to answer any emails or contact from either myself or defendant's solicitors.
Please, please avoid these. I cannot stress that enough. I am taking it to the legal ombudsman. They really are the 'smart price' version of solicitors. Despite many requests for payment for legal costs from the defendant's solicitors ( which I have all the documentation to state I would NOT be liable, even if the case dismissed) HSS have refused to acknowledge emails, resulting in an 'out -of-the-blue' Notice of Enforcement being served against me. They STILL continue to ignore any contact.
Seriously, if you value your health and sanity, AVOID HIGH STREET SOLICITORS AT ALL COSTS.

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Ash

Ash

April 29, 2021

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Collected on:

Mortgage Claim

I have been trying to pursue a mis-sold mortgage claim for nearly 3 years now. Having been sold a story by many many solicitors I think this whole thing is a sham. The solicitors no longer pick up the phone or respond to any emails. So unprofessional it beggars belief!

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers