Request a callback

Book an appointment

How Irwin Mitchell LLP Compares

Value for money

!

Limited data.

This firm - 88%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 96%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 96%
No 4%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 86%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 86%
No 14%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.4/5

Reviews summary

  • Excellent

    9267
  • Very Good

    619
  • Average

    155
  • Poor

    136
  • Awful

    804

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Daryl

Daryl

February 23, 2024

Report to admin

Collected on:

Good service

It is stressful having to find legal advice. The team make the experience easier and bareable.

Was this review helpful?

Katrina

Matter Type:

Settlement Agreements

Katrina

February 21, 2024

Report to admin

Collected on:

Great Service

From the first call with Daniella Colton, she was so supportive which made me feel settled about the choices I had to make. Because of this, I chose to go with Irwin Mitchell for this reason and she was fantastic right to the very end making sure I fully understood everything along the way.

Was this review helpful?

Maria

Matter Type:

Employment Contracts

Maria

February 17, 2024

Report to admin

Collected on:

Friendly and helpful staff

I have used Irwin Mitchell for getting a settlement agreement from work and they did absolutely everything for me with a very successful outcome

Was this review helpful?

Beatriz

Matter Type:

Settlement Agreements

Beatriz

February 14, 2024

Report to admin

Collected on:

Advise for a foreigner

I was in a Uk contract for the first time and I didn’t know almost anything. They took the time to make sure I was understanding and I felt truly listened and supported.

Was this review helpful?

Max

Max

February 07, 2024

Report to admin

Collected on:

Better and cheaper options out there!

Didn't have a choice to use IM as they were executors on a will but I must say I suspect you would get just as good a service, if not better at another solicitor at half the price! Overpriced for what they do and the service isn't really up to scratch.

Was this review helpful?

Karen

Matter Type:

Tribunal Claims

Karen

January 22, 2024

Report to admin

Collected on:

Employment tribunal

After nearly 5 years in total Irwin Mitchell allowed me closure on a very traumatic time of my life. I cannot thank them enough

Was this review helpful?

des

des

December 04, 2023

Report to admin

Collected on:

READ THIS URGENTLY BEFORE YOU DO ANYTHING!

Trustpilot reviews

Review of Irwin Mitchell

Des Fox
12 reviews
GB
Rated 1 out of 5 stars
Updated 33 minutes ago
READ THIS URGENTLY BEFORE YOU DO ANYTHING!
Not Happy ( Always read the bad reviews then you get a true picture of how bad things can go )
Mum went into a care home for 2.5 years she passed away recently
She was a very well read and intellectual person even though she was diagnosed with dementia I believe till her final days she knew everything what was happening
In her day to day life without warning 6 months before she died she stopped eating I will never know why she did this but I believe it was her way of dealing with her situation and protecting her family from the Wolves
IM were acting deputies for financial affairs
They didn't visit mum once in all the time she was in care to talk to her regards her needs and means assessments also I'm amazed they didn't even talk to her regards making a will
Even after 2.5 years they still didn't even manage to complete Court Of Protection
But let's be clear and say they were charging from day one soon as mum was in care
I'm the next of kin and am now responsible for my mums outstanding debts
I have a bill for 12.000 and looking through it on many multiple occasions they have charged £176 for 10 minutes work
I have asked repeatedly for information relating to nhs end of life funding also possible benefits like attendance allowance which mum could have been entitled
Mum worked for many years in the NHS and paid her national insurance contributions all her life
I have a huge care bill of £90.000
The big question is this bill correct? how can I ever know the answer? Because the fact is the assessments weren't done from the start?
This is a shocking situation and I am finding it extremely stressful to deal with
Chichester Council were responsible for choosing Irwin Mitchell as their solicitor of choice to deal with my mum's affairs
Had I been given the choice it would have been Emily Allchurch from Owen Kenny the truth is I would've paid double to her because she is the best at taking care of the elderly and because it's knowing that your loved ones are in safe hands that matters (NOT MONEY)
I declined the deputyship because it looked very complicated and difficult to do
I simply didn't want to make any mistakes
Irwin Mitchell were in constant contact with me via email over the time mum was in care little did I realise that every email was costing atleast £176 I feel sick about that if only I had known I wouldn't have spoken to them at all
It's shocking to think of it now I bet they loved getting emails from family I can imagine them rubbing their hands together
One thing is for sure they didn't once mention fees to me nothing well hidden
I now have a long road ahead and first I need to contact the court of protection so they can review the fees as I'm not happy
I now believe that I could have done a much better job by myself as within the first 14 days of mum going into care I would have made sure she was correctly assessed
It's funny reading IM website because it's clear they know about deputyship because for £500 they will sell you a specialist deputies package which will guide you step by step how to be successful at it
Take my advice I have witnessed all the information for free online as it should be
I guess I'm lost for words
The worst part is that I thought she was in safe hands and everything was being taken care of for her
I really hope I don't get a reply from them especially the reply that says we are looking into the matter or that they are sorry for my loss
Please send me all the case notes and public guardian reports so I can try to fix this situation
Do you really believe that you are entitled to 12000 ????
I am writing this review in the middle of the night because I carnt sleep most nights I wake up and it's because of this and the injustice
I believe we are all accountable for our actions and decisions whether your a cleaner or solicitor we are all the same and will we have a clear conscience when our time comes ? Whatever job you do it should be done properly and with pride so you can look back and say I did my best and earned my rewards in an honest manner
I was kept in the darkness all the time they were in charge the only time they would be interested in me was to kick me out of mums house so they could sell it and get paid that's the fact of the matter
So what are you going to do Irwin Mitchell?
When you all get up in the morning please do me a favour and take a long hard look at yourself in the bathroom mirror WHAT DO YOU SEE ???

Was this review helpful?

Harz

Harz

November 02, 2023

Report to admin

Collected on:

Poor service

I would concur with another reviewer that Lindsay Fox doesn't provide any help and tries every trick in the book to stall your case and waste your time asking for updates. Terrible is the service I've got from this company .

Was this review helpful?

Rabia

Matter Type:

Employment Law

Rabia

October 20, 2023

Report to admin

Collected on:

Thank you for helping me at my darkest times

From the start to the end, everyone I had contact with at the firm helped and understood me. Not once did I feel like I did not understand what was going on. I can not thank you enough for helping me when I couldn’t help myself.

Was this review helpful?

Reviews collected from

David

David

August 02, 2023

Report to admin

Collected on:

Excellent work on our behalf from Irwin Mitchell,

Excellent work on our behalf from Irwin Mitchell, our case was handled with care and compassion throughout by Zoe Donahue who we would highly recommend ,well done and many thanks Zoe

Was this review helpful?

Shauna

Shauna

July 11, 2023

Report to admin

Collected on:

They are an absolute credit to Irwin mitchell and I thank them all from the bottom of my heart.

I couldn’t have got through the last 5 years without the team I was provided with by Irwin mitchell, following a RTA in 2018. It has been a long lengthy process & still ongoing in some respects but the team always made me feel at ease took control of everything that was over whelming to be, easily staying in contact through phone calls and emails. I couldn’t recommend them more for a personally injury claim, my main point of contact was Laura Mcilduff who I could not fault at all she is the best of the best and has met every need I have endured along with Tom Dias who I have pestered at points along the way, but nothing was a bother. It can be very daunting in the beginning but these guys helped not only me but my family members too, and we powered on through, it was a pleasure to have them on my side, also using other departments now as things progress and have to mention the names, John Riley dibb & lara tucker & Connie smith for there continued support. They are an absolute credit to Irwin mitchell and I thank them all from the bottom of my heart.

Was this review helpful?

Felix

Felix

April 01, 2023

Report to admin

Collected on:

I cannot recommend them enough

I was delighted by the dedication and efficiency of the services provided by these solicitors. They were exceptional with the effort and diligence in gaining a good understanding of our situation and case. Specifically the solicitor handling the matter, a Ms Garrod who was regularly in contact to ask and answer questions, as well as keeping us updated on progress and our options. She was most efficacious and sympathetic to our situation, providing a quality of work unparalleled. Whilst the situation was difficult, the comfort of such professionalism was a panacea in a trying time. I cannot recommend them enough and am profusely thankful for all they did. Whatever negative assumptions one may have of solicitors, they do not apply to this firm. If we’ve need of a solicitor again I would not hesitate to contact them again.

Was this review helpful?

Stephen

Stephen

February 22, 2023

Report to admin

Collected on:

Outstanding service from a great team

Outstanding service from a great team. Emma Bell and her team that included Stephanie Denham have been excellent whilst dealing with our Mesothelioma damages claim for our late father. We were kept informed of progress on a regular basis, a very caring and compassionate team that made this whole experience easier to cope with. I would very highly recommend Emma Bell and her team at Irwin Mitchell.

Was this review helpful?

Capastian

Capastian

December 16, 2022

Report to admin

Collected on:

Completely let down, they need to do better than this

Extremely rude, waited to call them up due to being suggested to go and sort matters out around police negligence, needing help with matters however they are no good, immediately got hung up when speaking, need a solicitor then this is not the place to goto! Completely let down, they need to do better than this, would rate minus stars, just look elsewhere, you'll find better than these.

Was this review helpful?

Irwin Mitchell LLP are accredited by

accreditation
accreditation
accreditation
accreditation

About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel - Airlines going out of business
    • Travel - Falsely advertised accommodation
    • Travel - Holiday Sickness
    • Travel - Travel agents going out of business
    • Travel - Trip cancellation
    • Travel - Unsanitary hotel conditions
    • Travel - Volcanic ash disruption
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing