How to: Admin dashboard → Get more reviews → Generating a multi-purpose link – no client account required
Generating a multi-purpose link allows clients to simply click through and leave you a review. This link can be used in emails, closing documents, or even text messages – however your firm corresponds with clients. The client will be directed straight through to the ReviewSolicitors questionnaire. If your firm has separate branches, you can access a separate link for each one.
When you wish to obtain a multi-purpose link, this is the screen that you will come to:
Once your individual solicitor profiles have been uploaded, each fee earner will also have a unique link that is automatically tagged to their profile.
Once your client has clicked the link, they will be redirected to the page shown below, where they can then leave their feedback.
✔️ The links can simply be copied and pasted into your preferred method of communication with clients – email, closing documents, text messages, Whatsapp etc. It can also be used as many times as you like.
❌ The response rate is usually lower for this method, mainly because it relies on somebody manually sending it out and remembering to chase it up. It is not automatically triggered at optimum times.