How to: Admin dashboard → Get more reviews → Send a single client request
Sending a single client request is a great method to use if you want a quick way of sending review requests to a handful of clients. Simply enter the first name, surname and email address of your client in order to send them a request. There are also some additional options, which are not mandatory – these are explained below.
When you go to send a single client request, this is the screen that you will come to:
All of the client details remain confidential, so this process is fully GDPR compliant. You can also access a “tracking” section to the right of the above, which will allow you to see who has opened the email, clicked on the email, or left a review.
What does this request look like to a client?
When a client receives this request, it will appear in the email as shown below. A client can then select the “Yes” or “No” option, before being taken through to the ReviewSolicitors questionnaire.
✔️This review collection method is ideal if you’re only sending a few review requests out a month. It also sends the requests out at the optimum times for the best collection rate.
❌It is not a quick method if you want to send a bulk amount of requests. It also relies on you remembering to send the requests out.