How to: Admin dashboard → Get more reviews → Uploading paper reviews
ReviewSolicitors creates a paper questionnaire that directly replicates the online questionnaire that clients fill in electronically. This exists to ensure that everyone can leave you a review with ReviewSolicitors, including anybody that may not have internet access. You can print the questionnaire by following the steps above and once you have received a completed questionnaire from your client, you can upload it in this section too. It will then appear on your profile in the same way as an electronic review.
When you wish to download the paper questionnaire or upload a completed form, this is the screen that you will come to:
When you come to upload a paper review that you have received back from a client, this is the screen that you will come to:
You should populate each section with a direct copy of the handwritten answers your client has given. You should then upload a copy of the paper review when prompted to ‘Select file’ towards the bottom of the page. Once you have copied all of your client’s responses in, simply select ‘Submit review’.
✔️ This is a great review collection method as it allows complete inclusivity. For example, elderly clients who choose not to use the internet may feel more comfortable using the paper form. The upload method is also really simple, and the review will appear on your profile in exactly the same way as any review that you have completed electronically.
❌ This is a slightly longer process than the other manual methods. It does require you to print the form and collect it back in, and then to upload it, which can be time consuming.