From July 1st, DPS clients are able to take advantage of ReviewSolicitors’ new DUAL-collection integration, enabling DPS clients to collect reviews automatically through their DPS case management system, both during and after the matter. DUAL-collection means that firms can automatically send clients periodic emails throughout the matter to check that the service being provided by the fee earner is up to the client’s expectations and the matter is progressing as expected.
Both services use the ReviewSolicitors proprietary reviews algorithm allowing the collected reviews to be shown to clients on Page-1 of Google. Any future client that looks at a law firm collecting reviews this way can quickly see the firm’s excellent reputation – building trust and ensuring the reputation of the firm is properly showcased in Google.
Using both end of matter review collection and pre-matter email checks has shown to increase the percentage of 5-star reviews by 18%.
DPS clients are the first in the market to make use of this updated integration with other case management providers following suit in the coming weeks.
Osman Ismail, CEO at DPS, comments:
Our partnership with ReviewSolicitors continues to enhance the DPS software offering. We strive to provide our clients with use of the latest technology and our partnership with ReviewSolicitors delivers on this. DPS clients have the option to harness the latest review technology from ReviewSolicitors, capturing vital client reviews in a way that is a seamless part of their DPS case management workflow.
Michael Hanney, co-founder from ReviewSolicitors comments:
It is exciting times for ReviewSolicitors and our new enhanced integration with DPS further pushes the boundaries of collecting and showcasing client reviews in the legal market. We are excited to be working closely with DPS and their clients in regards to offering a seamless way for clients using DPS to collect reviews.
To celebrate this new feature, ReviewSolicitors are offering a special introductory rate for DPS clients to start collecting reviews through the ReviewSolicitors platform. DPS clients can speak with their account manager or firstname.lastname@example.org at DPS. Alternatively contact email@example.com to join and start collecting client reviews today.
More information about ReviewSolicitors can be found here: https://www.reviewsolicitors.co.uk/joinup