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How Leadenhall Law Group Ltd Compares

Value for money

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Leadenhall Law Group Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Leadenhall Law Group Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 16%
About Right 82%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 89%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Leadenhall Law Group Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 89%
No 11%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Leadenhall Law Group Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Leadenhall Law Group Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Leadenhall Law Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    673
  • Very Good

    58
  • Average

    10
  • Poor

    15
  • Awful

    75

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anonymous

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Anonymous

April 06, 2024

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Collected on:

So helpful!

A novice at house purchase I was professionally guided through the process even though some of my questions were trivial. The team were patient and generous with their support.

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Tracie

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Tracie

April 02, 2024

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Purchase and sale of home Norwich

Leadenhall came recommended as a choice from my estate agent. Shelley was extremely quick and efficient. She kept the pace of the sale and purchase of our home going throughout. I found hoowla tricky and the updates a little annoying but overall it is a good tool for keeping you up to speed on your cases. Shelley never failed to get back to me if I had a question she would call me or email back the same day.

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Emma

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Emma

April 02, 2024

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Collected on:

Professional and Friendly

Gilmour guided me through what ended up being a long and frustrating case with professionalism and proactive communication.

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Karen

Matter Type:

Residential Conveyancing

Karen

April 02, 2024

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Michael McNally is the worst

I recommend you avoid dealing with Micheal McNally at the Norwich branch, even if recommended by your Estate Agent (who gets £200 for referring them). We're well over three months into our straightforward property sale and are yet to exchange, with no date set to exchange, even though we asked him to ensure it was by the end of November. His delays caused us to lose the rental we were meant to move into and the holding deposit. He lied about sending documents to our Buyer's Solicitor, and failed to chase people or get the documents needed. He refuses to answer the phone and is rude if you pursue him, and has generally made everything much more stressful than it needed to be. There is no complaints procedure on their website, and it's obvious why. From looking at Companies House, it's a family-run business made up of staff who work remotely and are a law unto themselves. I will be seeking legal advice and speaking to the Ombudsman.

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Sara

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Sara

March 30, 2024

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Collected on:

House sale

A very positive experience, communication clear, regular updates via email from the paralegal Harriet.

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Elouise

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Elouise

March 27, 2024

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Transfer or title

3rd time at least I've used them, handy location for taking in documents. Easy to contact and quick responses to any queries I had.

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Jacqueline

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Jacqueline

March 27, 2024

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Collected on:

Selling my property

We were recommended LLG by our estate agent and we had a phone call straight away and they explained about what they were going to do and in layman’s terms and did exactly what they said they would do kept us informed all the way

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Sharna

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Sharna

March 24, 2024

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Communicative and swift

Gilmour worked on both the sale of my flat and the purchase of our house. I was really impressed with how quickly he worked and with how communicative he was. Also, he was pretty much very easy to get hold of whenever I had a question and if he missed a call would invariably call back or email. I felt like I was in good hands at all times and when things slowed down due to the other side’s solicitors Gilmour really did his utmost to get things moving and keep us on schedule. Furthermore Gilmour was always polite, friendly and professional. I’d definitely recommend him.

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Carla

Matter Type:

Residential Conveyancing

Carla

March 24, 2024

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Excellent conveyancing service

We used Amber as our conveyancer for the purchase of our first home. She was fantastic! Very efficient at responding and keeping us up to date with progress. We were also really impressed with the daily update emails and the ability to track our matter at all times. We would highly recommend this service!

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Ben

Verified review

This review has been left by a verified client who used Leadenhall Law Group Ltd.

Matter Type:

Residential Conveyancing

Ben

March 21, 2024

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Collected on:

Amazing service

Gina was on the ball from the off. Every milestone of my purchase went smoothly and I was updated throughout. Gina was very efficient and lovely to talk to on the phone. Her assistant Destiny, was great too, who helped me hugely at the start of the process.
If I could, I’d buy them both a drink.

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Reviews collected from

Aliona

Aliona

March 25, 2024

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Aliona

Thank you Michael and the team for looking after me. Your updates and explanations on the processes and patience with my understanding meant so much to me. I appreciate you printing larger documents for my poor eyesight and appreciate you all assisting me in purchasing my home.

Best wishes and gratitude, Aliona

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Luke

Luke

March 11, 2024

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Luke

Once Michael McNally took over my file everything went perfectly and moved very quickly, I cannot thank him enough for helping to get the house move over the line and helping me with various questions/issues I had, he provided fantastic service.

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Matt

Matt

March 07, 2024

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Matt

Never get back to you left lots of messages but nothing guess there service is the same pay lots get nothing

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Marksbizgroup

Marksbizgroup

February 20, 2024

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Collected on:

Marksbizgroup

Amazing service provided by Amber (Conveyancer) during our house move. Thoroughly recommend 110% and very grateful for all her hard work. Mark and Tina.

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Edvinas

Edvinas

January 30, 2024

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Edvinas

The whole purchasing process was made very smooth by Ethan and Leah, they truly make the process stress free for the buyer. I was kept up to date throughout it all. I recommend to anyone looking to purchase a property.

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Leadenhall Law Group Ltd are accredited by

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accreditation

About this branch

Description

At LLG, we are proud to be able to look back over a very successful history. Over the past 25 years, LLG has been involved in a large number of significant transactions and legal matters. This is what really distinguishes us as one of the leading law firms in our respective fields. Our Housing Law Department has the Legal Aid Agency contract to provide Duty Legal Advice as well as advocacy at hearings at County Courts in Norfolk and Suffolk. Our Family Department is on the highly sought after Children's Law Panel for care proceedings, as well as being accredited as a Resolution Specialist department and provides a free legal clinic at Earlham Early Years Centre in Norwich. The Conveyancing department, both residential and commercial, are Conveyancing Quality Accredited and the firm as a whole is Lexcel Accredited, which means we exceed the practice management standards outlined by The Law Society. All of these factors show that professional agencies and bodies that require the best representation for clients, understand that we can deliver it time and again and put their trust in us to do so.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Money & Tax
    • Debt and Bankruptcy
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Credit Control
    • Debt Recovery
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