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Pepperells Ltd

4.4 | 53 Reviews 53 Reviews | Objects Causing Injuries
3,629 Total Company Reviews info icon Objects Causing Injuries | info icon 3,629 Total Company Reviews Objects Causing Injuries | info icon 3,629 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.4
Excellent
89%
Value for
Money
91%
Success
Rate
89%
Would
Recommend
Communication 4.3/5
Initial Impressions 4.4/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30 (Open)
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.4 /5 53 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

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PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

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Katie Blanchard

Verified
Personal Injury

Really knowledgeable

Brilliant and friendly knows her stuff and willing to help

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Victoria and the team.

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And

Verified
Housing & Property

Equity Tranfer

I had two solicitors dealing with a equity transaction for my family, this was carried out on time and to our satisfaction.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. It is great to hear that you are pleased with the results and we look forward to working with you in the future should you need us to do so.

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Caroline

Verified
Wills, Trusts & Probate

Friendly, professional and efficient service

Very happy with the service Teigan provided. Everything was handled speedily and professionally. Explained everything, making sure that I understood the meaning or reason for some legal clauses. Would happily recommend her.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We would also like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Andrew

Verified
Personal Injury

Great work

A very difficult case with the other side been hard work but Rebecca was great throughout kept me informed and did all the work and gave great advise

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Rebecca kept you informed and gave you great advice. We would like to thank you for choosing pepperells and will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Nikita

Nikita

Nikita

Would highly recommend Daniel Haigh and team. Great service throughout. Consistent communication and he made himself available for any queries we had. He explained any legal queries we had in terms we understood which gave us a lot of confidence. We knew where we were each step of the way and Daniel was great at outlining any delays and setting realistic expectations for us. Thank you Daniel and team!

0
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Chantelle

Family Law

Chantelle

After dealing with pepperells with numerous things, i can honestly say i would use no other firm. Definetley a solicitor for life

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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Allison

Allison

I am re writing my review. Michael Cook deemed by review to be defamatory. He has since written to me threatening legal action against my review as he deemed it be defamatory. I am entitled to write a review and see how I feel I have been treated and how their conduct in acting for me has been poor. Due to the delay of the sale going through, the buyer was desperate to move into my property and wanted to rent it. He wanted the sale to go through by the latest 12th July. He had put the offer in in mid March and I accepted. My case was left for 4 weeks as the person dealing with it had left Michael Cook Law Firm and no one had acted on it. Robinson Lettings had informed me that they had stopped using Michael Cook as their had been a number of complaints. I trusted Michael Cook would then act accordingly. He never once returned my phone calls, when I was told on numerous occasions he would call me back in person and never did. The buyer dropped out of the sale after the 12th July, as he told me he had no choice because he had to sign up to a 6 month contract to rent, as he had nowhere to live. Michael Cook Law firm have been unprofessional and incompetent in my opinion. I am only writing what I feel they have been towards me and what Robinsons Lettings told me and what buyer had told me. Mr Cook writing a letter threatening legal action for defamatory comments is what I feel to be threatening and intimidating behaviour. I was given 48 hours to remove my review or will progress with proceedings.

Reply by profile image of Lorretta Coulson

Lorretta Coulson

There are two sides to every story and we do not wish to engage further on this matter.

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Marco

Family Law

Marco

I used Langley's 1st spent 27k and didn't look good for me in court. Looked up different solicitors out of York. Pepperells just picked it as it's unusual name. 1st call was a lady with softy comforting well mannered voice. Pepperells secutary. 7k I've spent with pepperells 5k just on a barrister who acted on my behalf and turned things around.And also told me last solicitor I used didn't do his job very well or didn't know ime now due 27k back of Langley's solicitors. I give pepperells solicitors 10/10. no pressure. no time wasting. Mrs Scott,s my solicitor along with her co pilot George. Ile keep pepperells solicitors very very good solicitors 😊😃💥💥💥💥💥💥💥💥💥💥

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3629 Reviews
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Star rating
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

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anonymous

Buying and selling.

Very efficient all the way to completion.

0
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Anonymous

Verified
Commercial Property

Fantastic service

Our sales was days away from collapsing due to the previous solicitor i was using was closed down by the SRA, I contacted Michael at Pepperells and he immediately helped and took time to see my sales through really quickly. Massive thank you to him and his team.

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John Napier

Verified

Will written.

Lucy was polite, friendly and professional.

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Claire Welsh

Verified

Purchase of house

Wasn’t happy, with the lack of communication. Typo errors, which were very unprofessional. Took too long for a completion date, felt I was chasing them for updates.

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Lindsey Brown

Verified

Second house sale

This is the second time using Parminder for conveyancing and I wouldn’t go anywhere else. Excellent from start to finish

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

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this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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