The reviews for this firm are not accurate.
If you want to buy or sell a property, do not use this firm under any circumstances. Run away!
A few details:
- Hardly replying to communications
- Blaming other parties for incompetence.
- Never informing the customer of clear timelines or processes.
- Not responding to emails
- Not responding to calls.
- Not doing the work and not interested in closing cases.
While our friends who recommended this firm had fantastic experiences working with them in the past, based on our recent and ongoing experience, run away.
I have so many bad experiences with this firm. It took around 9 months for the completion to happen (a lot of the slow process was indeed due to our solicitors). We are now 6 months to a year after the exchange, and our team has not yet submitted our documents to the land registry yet.
So really, if you want a smooth process, go shop somewhere else.