0191 565 3112
Whether you are facing a difficult divorce, seeking compensation for injuries sustained in an accident or you simply wish to arrange a power of attorney to ensure that your partner can manage your assets in the event you are no longer able to, we are here to help. Read more...
Ben Hoare Bell LLP
have 2 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Ben Hoare Bell LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Ben Hoare Bell LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ben Hoare Bell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Ben Hoare Bell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Ben Hoare Bell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Ben Hoare Bell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Ben Hoare Bell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Terry
Collected on:
First of all many thanks to Leanne Sutherland and her associate Connor Spence for their sterling work they done
in my divorce case and its proceedings. Leanne and Connor both highly professional in their line of work and offered a friendly highly informative, first rate job. Thus i highly recommend Ben Bell solicitors
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Matter Type:
Family law
Anonymous
Collected on:
Annabelle dolling and Rebecca suttle were exceptional in my case. They were helpful, friendly and professional. I am extremely happy with the service they provided. I was kept extremely informed through the whole process of my court case. Annabella and Rebecca were extremely knowledgeable and every staff I had contact with. I was listened to exceptionally well i was always told if there was anything I forgot to say or ask to contact at any time and if I did the reply’s were quick.
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Anonymous
Collected on:
An excellent firm who gave outstanding service in all aspects of my case. Mr Hardy and his secretary Debbie gave clear and timely communication and ensured that I was able to contact them at any time. They did this in an open and considerate manner which engendered my trust in the process. By using emails,text and telephone calls I always felt that they did their utmost to give explanation and reassurance. The team were able,at all times,to answer any of my questions and communicated with each other efficiently in order to give up to date information on the ongoing case. Considering that the timing of the case included almost two years of lockdowns I was able to remain confident in their expertise and had no concerns. The teams kind and easy communication skills made me feel listened to and allowed me to feel comfortable asking questions...regardless of how silly those questions were!! Throughout the four years that your firm has dealt with my case I have been treated with utmost fairness and respect.I really can’t think how you can improve on excellence. I only hope your firm has the opportunities to continue such a service, in todays economic confusion. A superb firm in every aspect. They give an outstanding service in an honest,open and above all,approachable and kind manner.
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Matter Type:
Family law
Gav
Collected on:
I dealt with Naadiya she is the best solicitor ever very very very helpful couldn't recommend anyone more brilliant at her job a true professional 😊
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Matter Type:
Criminal defence - All
Rahima
Collected on:
I would like to take this opportunity to thank the team for all your efforts and especially to Alex and Brogan for their support in my time of need. I am truly grateful and hope you attain finanicial means for this. Your just deserved.
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Anonymous
Collected on:
I was happy with service and advice.
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Matter Type:
Criminal defence - All
Sarah
Collected on:
I’d like to thank Nick Kell for his service. I’d like to express my appreciation for how kind and calming he was towards me. He is a amazing member of your team.
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Matter Type:
Family law
Anonymous
Collected on:
I was extremely happy with the service from the beginning to the end. You staff member Annabella was extremely knowledgeable, and always explained things to me in depth.
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Matter Type:
Family law
BA
Collected on:
I was extremely happy with the service from the beginning to the end. Great communication at all times. You staff member Annabella was extremely knowledgeable, and always explained things to me in depth. I felt everything was dealt with very professionally and nothing was a problem.
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Matter Type:
Criminal defence - All
Tony
Collected on:
Alex has been great this week. She and Brogan are a breath of fresh air. They both seem to really care about the work and the clients.
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Amy
Collected on:
I can't thank this firm enough, especially Richard Hardy who took my case on. He worked perfectly and so hard to help me, he was kind, caring, polite, patient and supportive. Anytime I wasn't sure on something he took the time to explain and made sure I understood, kept me up to date along the way, he made time for me where needed, he listened and heard what i was saying, for that I'm forever grateful. I'd highly recommend this company and Richard. Thank you.
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Modelzone
Collected on:
Not good at all I would not use this firm. Use a different one
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Matter Type:
Actions against the police
Tom
Collected on:
I instructed Ben Hoare Bell Solicitors in a claim against Suffolk Police. Anabella Dolling and Andrew Freckleton were fantastic in the service that they offered. Andrew Is very knowledgeable in his his field and carried out a lot of work behind the scenes regarding case law and legislation. I am pleased to have won the case against Suffolk Police and an award for aggravated damages paid.
I would advise anyone looking to make a claim against police to speak to Ben Hoare Bell, having someone as experienced as Andrew Freckleton is essential in receiving the correct outcome.
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Matter Type:
Actions against the police
Kevin
Collected on:
My experience with Richard Hardy and the firm overall is that they handled things very professionally not just in 1 case with me but in 2. They worked with me and talked me through the full process very well kept me on board throughout the whole process and helped me to understand bit by bit. Always got back to my emails and calls and always kept appointment times. Truly this firm helped my life in so many ways I am truly greatful to the team and everyone there. Thank you so much.
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Matter Type:
Personal Injury Law
Andrew
Collected on:
Felicity and the team were incredibly helpful, professional, responsive and provided informative guidance to help win my case and get the best damages I could get. I couldn’t be more thankful to the Sunderland team.
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Ben Hoare Bell LLP Solicitors was established in 1979. Our 9 Partner firm now employs around 60 people across three offices in the North East of England. The firm has grown considerably and is now a well-known law firm both nationally and across the North East. The early and continuing aim of the firm is to provide high-quality advice and representation to individuals, including under the Legal Aid system in a clear, open and honest manner. Ben Hoare Bell LLP is now one of the largest and foremost practices in the North East still specialising in Legal Aid. Over the last four decades we have built and maintained successful niche practice areas.
