Verified review
This review has been left by a verified client who used RLE Law.
Matter Type:
New home purchases and sales
David
Collected on:
Property sale
Excellent service, good communication and advice.
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01443 775000
RLE LAW Solicitors was established in 2010 and incorporated the firm of RL Edwards which had been providing legal services to individuals and businesses for over 50 years. We have recently been awarded the Lexcel accreditation which is the highest award given by the Law Society where excellent client care standards are met, the first firm of solicitors in the Bridgend and Rhondda Cynon Taf counties with only 500 firms holding the accreditation nationwide. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of RLE Law on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using RLE Law. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used RLE Law and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how RLE Law performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used RLE Law and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how RLE Law compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that RLE Law offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used RLE Law.
Matter Type:
New home purchases and sales
David
Collected on:
Excellent service, good communication and advice.
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Matter Type:
Child Arrangements Following Divorce
Helen
Collected on:
Victoria stayed with me through some very difficult child contact proceedings. Always there with support, advice and a witty line. Her documentation is brilliant and her knowledge of local barristers is outstanding and made sure i got the right person at each and every court appearance. Cant speak highly enough, and would definitely use them for any future requirements
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Verified review
This review has been left by a verified client who used RLE Law.
Tony
Collected on:
Very happy with the service and price.
Kept up to date and very knowledgeable.
A pleasure to deal with.
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Matter Type:
Children
Luke
Collected on:
Case passed from person to person, no idea who was handling it half the time. Very minimal contact had to constantly chase them up. Only time I heard off them really was when they wanted money. Ended up going down the Legal aid route only to find out that after weeks of waiting to hear on a decision it hadn't even been processed due to a solicitor retiring due to sickness ok fair enough thses things happen. New solicitor promising the world yet constantly dropping the ball. Was literally told less than 48 hours before court that I had to pay about a grand or have no representation. I ended up representing myself which actually worked out better as I never once had the same barrister. Now being chased for a figure between £1500 & £1700 as they don't actually know what the figure I owe is. Offered to pay them monthly and they've demanded more than I can afford and threatened court action if I don't meet their extortionate demands. I could go on and on about the amount of mistakes they've made. Honestly you're better of representing yourself.
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Verified review
This review has been left by a verified client who used RLE Law.
Anonymous
Collected on:
RLE have been brilliant in helping with our house purchase.
My partner has used them before and recommended them to his friends and parents.
Special mention to Beverly who is very nice and approachable and kept us up to date and would answer any queries via email almost immediately.
As a family we have used many conveyancers over the years but RLE is the only one we have kept going back to.
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Verified review
This review has been left by a verified client who used RLE Law.
Matter Type:
Residential Conveyancing
Shelley Grimstead
Collected on:
I contacted RLE to help with conveyancing and from my first contact, the service was excellent. Emails were answered quickly and Bev kept in touch regularly with updates. All in all, I’d be more than happy to recommend RLE.
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Verified review
This review has been left by a verified client who used RLE Law.
Matter Type:
Residential Conveyancing
Carys Bray
Collected on:
Bev has been really helpful throughout buying my property, always very fast at replying and answers all questions and concerns I have. Would really recommend her and the firm. All lovely and willing to help!
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Verified review
This review has been left by a verified client who used RLE Law.
Nicola
Collected on:
Thank you for dealing so sensitively with my godmothers estate. All communication was respectful, accurate and comprehensive, and will was executed in a timely manner
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Verified review
This review has been left by a verified client who used RLE Law.
B Morgan
Collected on:
The advice given was at first a bit difficult to understand (legal jargon) but it was broken down to laypersons terms.
Didn't intend to have 2 wills each for one of us resulting in more than we initially expected, but the outcome whilst explained made sense.
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Verified review
This review has been left by a verified client who used RLE Law.
spw24
Collected on:
Very Very helpfull in both selling and buying our house.
Always got an answer to all our questions and also pushed our buyers on to get everything sorted in the end.
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Matter Type:
Residential Conveyancing
Monica
Collected on:
Beverly has been great help for my first home purchase. Although I didn’t go ahead with the sale, due to the developers, Beverly helped chase and action a lot of the issues promptly. This really helped with stress levels of purchasing my first home.
Thank you for your help!
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Matter Type:
Residential Conveyancing
maureen
Collected on:
Beverly Cooke is a solicitor in a million, she dealt with our conveyancing house sale and her attention to detail, her professionalism and sincerity in ensuring you receive a personal stress free service is more than a credit to her employers but also to her. If there was solicitor of the year, Beverly would win hands down
Maureen Wah
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Matter Type:
Residential Conveyancing
Jackie
Collected on:
I have been nothing but impressed with the service provided by Beverly Cooke. Firstly, she was not the original fee earner and picked this file up over 6 months into the process. Conveyancing is hard enough at the moment, let alone picking up a complex file part way through. She has had a calming manner throughout, always available to speak to, always responds to emails swiftly and has often gone above and beyond with out of hours/weekend emails of reassurance.
I am always a little wary of solicitors that are not local/recommended by IFA's but I must admit that Beverly has reinstated my faith.
She is a huge asset to RLE Law and I would not fail to recommend her/use her again. She has worked tirelessly to keep everyone updated, often late into the night, which really is going above and beyond. Thanks Beverly!
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Helen
Collected on:
Used RLE Law following advice from Women's aid. Found Victoria brilliant, very responsive and easy to talk to. I felt very supported throughout my family court contact case and came out with best outcome I could expect. Thanks Victoria and team, will definitely use for other legal matters
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Matter Type:
Residential Conveyancing
Susan
Collected on:
Very good conveyancing and service for our house move.
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We recognise that people are at the heart of our business. We are committed to the training and development of all of our staff, as a critical element in the delivery of quality legal services to our clients. We recognise that our clients demand efficient and well-trained legal teams to deliver the correct solutions.