Matter Type:
Leasehold properties
Geof
Collected on:
First Class Service
Very happy with the service that we receive from Irwin Mitchell and the personnel attached to our account
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Irwin Mitchell LLP
03701500100
At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
Also known as - Im Private Wealth, Irwin Mitchell Private Wealth
- Address
- S3 8DT
- 03701500100
- www.irwinmitchell.com
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Irwin Mitchell LLP
have 17 other locations
How Irwin Mitchell LLP Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Matter Type:
Accident At Work
Debbie
Collected on:
Misleading
All the other reveiws seem to have echoed what I was about to say, but be mindful when and if your doing " A no win, no fee", because they tell you it's originally 25% but that goes up when it gets to the nitty gritty of getting compensation. The Solicitor told me the terms were in the contract it can be as high as 40% and more, then why on earth did I start the process in the first place.
The contract reads like a Bible Amen to that I got to the first paragraph and gave up and they expect you've read it in times of turmoil in your life, no you must make it clear verbally.
Don't take anything for granted, don't make assumptions, because youl get the total opposite. I don't understand I was recommended by 2 people to go to Irwin Mitchell, why on earth didn't I go locally.
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S
Collected on:
Deputy Irwin Mitchell Trust Corporation
After more than 12 months of ongoing issues, I raised in November 2021 a complaint about the deputy of my daughters complex care package, Irwin Mitchell LLP, represented by Julia Lomas and Lucy Nicol. As the law firm refused to take actions or find a resolution for any of the issues raised.
In summary, Irwin Mitchell caused severe and irreversible and continuing financial damage to my daughters limited care funds and compromised my daughters wellbeing, by means of
a) slow processing of urgent deputy related decisions, towards e.g. investments but also care relevant equipment.
b) repeated ignorance of mutually agreed processes, resulting in exorbitant time spend from my side to rectify and resolve issues created by the deputy
c) ongoing payment issues, processing invoices in relation to my daughters care to late or only after final warnings (with all related implications) have been issued, resulting in additional work, avoidable interest charged to my daughters care package and reputational and credit rating related damages to me
The entire deputy team appears unable to acknowledge or apologise for any errors made. Senior managers are poorly prepared, high defensive and argue even the most appalling errors made by their trainee teams - as client, we felt continuously left alone with poorly trained and sometimes unprofessional associates.
Stay away from the deputy team at Irwin Mitchell LLP
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Angela
Collected on:
Lackadaisical | Lazy | Money hungry | No priority | Poor Service
Shocking solicitor - should be remanded for utter laziness and fleecing clients for money. Had to remind him to progress case. Never responded to emails in good time. Never answered queries. Had to assist him with evidence which was in plain site.
Worst service from a solicitor I have ever had.
Took my case to another firm and would never recommend this firm.
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R
Collected on:
Anonymous
Do not use Lisa Roberts for conveyancing service is appalling and slow not to mention the untruthful statements
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Matter Type:
Probate
Max
Collected on:
Better and cheaper options out there!
This review is for a different branch.
Be careful as to whom you put down as an executor of a will because if it's a solicitors the charges for probate/dealing with the estate "could" run into thousands as per the experience here, and it's difficult to nigh impossible to remove them without having to go through a court. Whether it's charging by the hour or charging a percentage of the estate I am sure many don't realise how much this will cost because of course when you write a will you may have no idea of the fees that they will charge. So my advice is if your loved one has made a will through a solicitor maybe an uncomfortable conversation may be best to avoid a massive shock later. We will never know if using Irwin Mitchell as an executor was the wish of our loved one or if possible (alleged) "persuasion" was a factor when the will was being set up. I know our loved one would be horrified if they were still here.
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Peter
Collected on:
Terrible experience
This review is for a different branch.
Person who answered the phone asked a myriad of questions before trying to put me through to the appropriate dept . Didn’t manage to actually speak to a solicitor.!!!
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Daryl
Collected on:
Good service
This review is for a different branch.
It is stressful having to find legal advice. The team make the experience easier and bareable.
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Matter Type:
Settlement Agreements
Katrina
Collected on:
Great Service
This review is for a different branch.
From the first call with Daniella Colton, she was so supportive which made me feel settled about the choices I had to make. Because of this, I chose to go with Irwin Mitchell for this reason and she was fantastic right to the very end making sure I fully understood everything along the way.
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Matter Type:
Employment Contracts
Maria
Collected on:
Friendly and helpful staff
This review is for a different branch.
I have used Irwin Mitchell for getting a settlement agreement from work and they did absolutely everything for me with a very successful outcome
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Reviews collected from
Sue
Collected on:
Excellent advice and quick responses
I have been represented by Sarah Coyne at Irwin Mitchell Solicitors for (i) a flat sale in Sussex in 2023 and (ii) a flat purchase in Oxfordshire in 2023 (unrelated). Both experiences were good, with excellent advice and quick responses. Will definitely use Sarah again if we have a need.
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David
Collected on:
The best of the best
We were lucky enough to work with Jo Robinson, Natalie Telford, and Tracy Gormley in respect of our recent property sale and purchase. We were really impressed with the communication, pragmatism, knowledge, and willingness to listen to what was important to us. We would strongly recommend Jo and her fantastic team. We got an insight into how other conveyancing teams operate as part of the process; we were really comforted that we had the best of the best.
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Andre
Collected on:
Always kept me updated
It took a long time to reach my settlement, but was worth it in the end, Sarah Downs was helpful all the way through, always kept me updated and and always explained things when I didn’t understand
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Lisa
Collected on:
Rebecca has been great
This was my first time needing a medical negligence solicitor, a friend suggested I use Irwin Mitchell & I’ve been more than happy with the way my claim has been dealt with from my first point of contact . I was assigned Rebecca Levesley, Rebecca has been great, answering any queries I have promptly and in detail & I would highly recommend her to anyone.
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Charlie
Collected on:
Brilliant conveyancer
Sarah Coyne was a brilliant conveyancer, she was fantastic throughout our purchase, always kept us up to date and helped us through a stressful period, highly recommend
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Actions against the police
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Clinical Negligence
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