02380 425000
Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense. Read more...
Eric Robinson Solicitors
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Excellent does not necessarily mean âcheapâ. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Eric Robinson Solicitors on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Eric Robinson Solicitors. These questions include:
We use data science to amalgamate the answers to these questions and create a âReviewSolicitors scoreâ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Eric Robinson Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Eric Robinson Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Eric Robinson Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
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Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Joan Penfold
Collected on:
You were very helpful. I couldn't ask for any better; thank you.
A representative from Eric Robinson Solicitors responded to this review on 16 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Geoffrey Fry
Collected on:
Our new Wills were prepared under the Cancer Research UK scheme. We were really pleased with the manner in which the Paralegal Assistant (Tanya Ajmani) dealt with the matter. We were given clear information about the whole procedure and the process was fully explained. We would have no hesitation in recommending this firm of solicitors.
A representative from Eric Robinson Solicitors responded to this review on 12 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Wills
Anonymous
Collected on:
Mark handled my will and POA with respect, efficiency, and compassion at a sensitive time. I would happily recommend.
A representative from Eric Robinson Solicitors responded to this review on 27 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and are pleased that you enjoyed such an efficient and compassionate service with us. Thank you also for recommending us to others.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Divorce
Faye
Collected on:
During a particularly stressful time, Eric Robinson Solicitors was incredibly friendly, knowledgeable, and simply the best option I came across. After interviewing several firms, it became evident that they were the most honest and fair choice. They were exceptional throughout the entire process. While I hope I won't need their services again, if I do, I know I'll be a loyal client for life.
A representative from Eric Robinson Solicitors responded to this review on 15 March, 2024:
Thank you for your kind comments. We are pleased that the firm's service fully met your expectations, and that your overall experience was so positive. We look forward to working with you again, should the need ever arise.
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Matter Type:
Landlord and Tenant
Calum
Collected on:
Dana Hughes from the Dispute Resolution Department was extremely helpful and clearly laid out all steps & options available to us in order to regain possession of a property. The whole service was extremely professional and efficient, and we are extremely grateful to Dana and Eric Robinson for their advice!
A representative from Eric Robinson Solicitors responded to this review on 01 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Residential Conveyancing
Malc w
Collected on:
I would very much reccomend Eric Robinson and particularly Michelle Parker for keeping me up to date and making it all a very stress free time.
A representative from Eric Robinson Solicitors responded to this review on 01 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us, which has been fed back, and look forward to working with you in the future. Thank you for recommending the firm.
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Matter Type:
Wills
jean
Collected on:
Tanya Ajmani talked me through the processes for my Will and POA in a very professional manner, she explained everything to me in a clear and easy to understand way.
A representative from Eric Robinson Solicitors responded to this review on 29 January, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Verified review
This review has been left by a verified client who used Eric Robinson Solicitors.
Matter Type:
Residential Conveyancing
Steve
Collected on:
I found Michelle Parker so warm, understanding & compassionate throughout an experience I've never been through before. I really appreciated her expertise, her motivation & her humanity.
Despite a ( no doubt ) hectic & often frustrating role, she was easy to reach, easy to talk to when I needed to bounce my questions off her & above all, took all the heat off me without any judgement. I was struck by her enthusiasm for her role in helping me get the job done. She is exceptional !!
Thank you for everything, Michelle. I'm very grateful đ
A representative from Eric Robinson Solicitors responded to this review on 06 December, 2023:
Thank you for your review and we are pleased that you enjoyed such a positive experience when using the firm. Your kind comments have been passed on to Michelle, and we look forward to working with you again in the future.
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Matter Type:
Residential Conveyancing
Hannah
Collected on:
Recently sold 2 properties that were leasehold. Due to cladding issues, the property sale was more complicated than most, however Cathy Bailey took the time to understand and find all the details required and completed both sales as originally planned. We will continuing to use Cathy for all future and sales and Alan Knight for purchases - both are high recommended.
A representative from Eric Robinson Solicitors responded to this review on 27 November, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Hannah
Collected on:
We have recently sold a property through Cathy Bailey and Alan Knight at Bitterne Branch. Both were wonderful. Cathy talked me through each step of the sale. Cathy was approachable, knowledgeable and professional throughout and I will continue to use her for all our sales. Highly recommend.
A representative from Eric Robinson Solicitors responded to this review on 27 November, 2023:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Alexander
Collected on:
Very good experience with Michelle Parker and Eric Robinson. Process was very smooth and Michelle was always responsive to queries.
A representative from Eric Robinson Solicitors responded to this review on 12 April, 2024:
Thank you for your review and we are pleased that you enjoyed such a positive experience in using our services. Michelle has been advised. We look forward to working with you again at some point.
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Matter Type:
Purchase and Sale
Sorcha
Collected on:
Weâve just completed on our very first family home. I honestly cannot fault Michelle and the team. Theyâve been amazing. Michelle was recommended to us through family. Her communication has been great throughout, her patience and understanding when things werenât going as they were meant to in the earlier days, and her professionalism is next to none. And as an added bonus, sheâs really lovely! I would recommend Michelle to anyone and everyone, and have already been singing her praises to friends and family. Thank you so much Michelle, for making what will always be a stressful experience, so much easier.
A representative from Eric Robinson Solicitors responded to this review on 13 December, 2023:
Thank you for your review and Michelle has been advised of your comments. We are delighted that you enjoyed such a great experience with us, and following completion, hope you will be very happy in your first family home. Thank you for recommending us to other people.
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Matter Type:
Residential Conveyancing
Jane
Collected on:
I have today sold my house and I cannot thank Cathy Baily enough I would 100% recommend Eric Robinson x Cathy and Alan great solicitors
Thank you both so much x
A representative from Eric Robinson Solicitors responded to this review on 20 November, 2023:
Thank you for your review and we much appreciate your comments, which have been passed on to Cathy and Alan. Thank you for recommending the firm, and we look forward to working with you again in future.
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Matter Type:
Residential Conveyancing
Lorena
Collected on:
A big thank you to Alan Knight who has been very helpful in the process of buying my own place, I work with solicitors on a daily basis and I knew I chose the best and I couldn't be more happy whit his service. 5 stars and many thanks.
A representative from Eric Robinson Solicitors responded to this review on 01 November, 2023:
Thank you for your review, which means a lot, given your knowledge of working regularly with solicitors generally. Feedback has been provided to Alan and Cathy. We hope you will be very happy in your new home!
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Holli
Collected on:
Great service highly recommend will definitely use again if needed :)
A representative from Eric Robinson Solicitors responded to this review on 27 September, 2023:
Thank you for your review and we are pleased to have delivered such great service for you. We look forward to working with you again in the future.
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Matter Type:
Residential Conveyancing
Laurence
Collected on:
Jo Fleming has been absolutely fantastic. Without a doubt, I would use her service again for my next property
A representative from Eric Robinson Solicitors responded to this review on 18 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Dan
Collected on:
Cathy and Alan are outstanding. The 3rd time I have used them and never an issue.
A representative from Eric Robinson Solicitors responded to this review on 11 April, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and it always nice to receive from repeat clients. We look forward to working with you again in the future.
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Matter Type:
Residential Conveyancing
Janice Mary
Collected on:
Danielle Martin at Eric Robinson could not have been nicer. She kept me informed and updated every step of the way and answered all my questions. She made the sale of my property , from the initial HM Land Registry registration to completion, as easy and smooth as possible. I will definitely be using Danielle again for conveyancing
A representative from Eric Robinson Solicitors responded to this review on 18 March, 2024:
Thank you for your kind comments. We are pleased that the firm's service fully met your expectations, and that your overall experience was so positive. We look forward to working with you again when next required.
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Matter Type:
Residential Conveyancing
Angela
Collected on:
Happy with the service I got and prompt response to my emails
A representative from Eric Robinson Solicitors responded to this review on 14 March, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Terence
Collected on:
We've never met Alan Knight in person, but we found him amiable and approachable.
All round, an excellent service.
A representative from Eric Robinson Solicitors responded to this review on 02 February, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Since its inception in 1964 the firm has expanded significantly beyond its Southampton base to open offices in Chandlers Ford, Lymington, Winchester and Richmond (London). The firmâs presence now extends to 6 offices across the South. The firmâs fundamental objective is to provide friendly and clear expert legal advice to whoever needs it and this mantra has never wavered since the firmâs early days in the Southampton suburbs. The mission statement âMaking Law Make Senseâ has been the foundation of the firmâs approach to client service and to ensure both accessibility and approachability.
