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Russel + Aitken (Falkirk + Alloa) Ltd

01324 622888

  • Address
  • FK1 1XR
  • 01324 622888
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Russel + Aitken (Falkirk + Alloa) Ltd

How Russel + Aitken (Falkirk + Alloa) Ltd Compares

Value for money

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Limited data.

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National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Russel + Aitken (Falkirk + Alloa) Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Russel + Aitken (Falkirk + Alloa) Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

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Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

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Limited data.

National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Russel + Aitken (Falkirk + Alloa) Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Russel + Aitken (Falkirk + Alloa) Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 0%
No 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Russel + Aitken (Falkirk + Alloa) Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Russel + Aitken (Falkirk + Alloa) Ltd only have 3 reviews listed here

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Client Reviews

1.0/5

Reviews summary

  • Excellent

    0
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    3

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Colin

Colin

October 13, 2022

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Collected on:

They cost me £500!!

They crossed wires internally while dealing with a simple property remortgage

Confirmed the deal before I'd even sent in the final details they asked for

They've now cost me £500 by finalising the deal before my preferred date and won't hear anything I have to say on the matter

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Ann

Ann

March 31, 2022

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Collected on:

Basic, slow, forgetfull

Using these solicitors following 2 deaths and sale of house. The company is so frustratingly slow, often cause by lack of internal communication and lack of action. I have lost count of the number of times I have been informed something would be done, or someone would be contacted only to have to chase the company up. I would the. Be informed {oh I intend to contact them this week/next weeks. They do not appear to follow anything up.
They have asked for details which were supplied 2 months previously.
I understand that we are billed for each contact with the company and this is a great way to make money from clients but I am at the end of my tether,
I have recently had to communicate with a different company member and waited a week for him to call me back. When I called him again he claimed not to have received my message and in relation to matter I was speaking with him about he claimed not to have had contact from a third party although the third party are pushing me because this company have not dealt with this matter.
If you are willing to be having to constantly contacting them to ‘remind’ them if agreed actions or for updates this is the company for you. If you are looking for a company who look after their clients, are efficient and are proactive please shop around,

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CAROL

Matter Type:

Legal aid

CAROL

August 03, 2020

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Collected on:

NO MORALS

If you are looking for a lawyer who will charge you thousands of pounds to arrange a separation agreement, then leave you in the lurch by not sending said agreement to the administrators, when they requested it from them, meaning I lost my pension, then go ahead! They have no conscience and refuse to accept any liability. Shocking behaviour from a legal profession.

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Legal services