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Mckenzie Bell Ltd
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Mckenzie Bell Ltd on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Mckenzie Bell Ltd. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzie Bell Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Mckenzie Bell Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Mckenzie Bell Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Mckenzie Bell Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Mckenzie Bell Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Mckenzie Bell Ltd.
Matter Type:
Probate
Robert Clegg
Collected on:
George Johnston, at Mckenzie Bell did an excellent job in finalising our late mother's estate, reporting on relevant tax issues to HMRC and repatriating all assets.
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Matter Type:
New home purchases and sales
SaM
Collected on:
Terrible experience, constantly having to chase things up, harassed for information I had handed in at the start of the process, they sat on updates for 2 weeks before telling me and after I paid for the searches they waited 6 weeks before requesting them. Another occasion, they photocopied some numbered, hand written responses by myself and sent them to our developer without typing them up professionally and without any context. Shambolic.
To top things off and add to the stress, they didnt send out our completion statement until a week after we had moved and failed to tell me they had still paid my previous estate agent £1800 at completion, even though I gave them notice earlier in the process that I had terminated my contract with them. I only found this out by checking the figures in our completion statement. However, I will say after raising a complaint I did receive my money back but this should never have happened.
I do feel there was a massive lack of transparency, honesty and professional behaviour by Mckenzie Bell's at times as they were meant to safeguard me and my wife during this stressful time.
Do not recommend.
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Anonymous
Collected on:
Everything about your service is first class. Easy to make contact, my brother had used your service a few times and recommended you.
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Anonymous
Collected on:
This is just to express my gratitude for the support, advice and being there to walk with me in the journey of acquiring my first property. It would have been very hard but because of you, everything became manageable. Thank you very much. Continue doing this amazing work you do and I am sure you will continuously receive this kind of response of how people are happy of your services.
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Anonymous
Collected on:
Thank you for the work carried out with the sale (and purchase of leasehold) which has been a long running and especially trying sale and purchase. I am sure you are all as relieved as we are that it has now reached a natural conclusion.
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Anonymous
Collected on:
You seem competent & at an economical price.
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Michael
Collected on:
We just want to say thank you to McKenzie Bell and we really appreciate their hard work on the purchase of our property. Nothing seemed to go smoothly but they were always kind, calm and professional throughout.
A representative from Mckenzie Bell Ltd responded to this review on 20 October, 2022:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Byron
Collected on:
We have just complained about a number of matters relating to our Sale and Purchase . Unfortunatly one of the biggest mistakes weve made was to engage Mckenzie Bell for our conveyancy . Its like pulling teeth trying to move matters on and when you complain to a higher level ( Director ). They just tell you to sling your hook . Should have read other review sites first but thats life . Seriously avoid .
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Anonymous
Collected on:
Used previously and would use again.
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Anonymous
Collected on:
Consistently good service as a repeat customer for the last 7 years.
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