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How Hart Brown Compares

Value for money

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Limited data.

This firm - 95%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hart Brown on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hart Brown. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 50%
About Right 50%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Hart Brown performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Hart Brown and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Hart Brown compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Hart Brown offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    842
  • Very Good

    54
  • Average

    0
  • Poor

    2
  • Awful

    15

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Amanda M

Matter Type:

Wills

Amanda M

March 07, 2024

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Collected on:

Wills, Trusts and Probate

I had just moved into the area and was looking for a a solicitor to update my will having recently had a family bereavement. I walked into Hart Brown at Cranleigh to a very warm welcome. I always think the first contact point is the most important as within a few minutes I had decided that this was the place for me. The staff helped me make an appointment with Sunil Vasisht and the process got started. Sunil was very professional, but with added value. He was obviously very experienced and came across as very warm and kind. He got the balance just right. Thank you.

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Mrs VM

Matter Type:

Wills

Mrs VM

March 05, 2024

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Collected on:

Wills, Trusts and Probate

I have used Hart Brown Solicitors since 2017 and have always been very pleased with the service they provide. Professional, direct and friendly. My affairs are in order with the firm. I would certainly recommend Hart Brown to anyone.

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Ms Bren

Matter Type:

Wills

Ms Bren

February 13, 2024

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Collected on:

Wills, Trusts and Probate

The service I received was exceptional. My problems with hearing, sight and mobility were handled perfectly - I received all documentation in large print. The staff were caring and considerate and Sunil was patient in explaining details. Overall, an exceptional service.

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CAS

Matter Type:

Wills

CAS

January 27, 2024

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Collected on:

Wills, Trusts and Probate

My husband and I needed to update our wills and wanted our children to have P of A should it be needed. Louise dealt with the matters with brisk efficiency and professionalism.

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JRS-C

Matter Type:

Wills

JRS-C

January 26, 2024

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Collected on:

Wills, Trusts and Probate

I would like to thank Mr Sunil Vasisht for his extreme kindness and professionalism in helping me to understand the importance of making a will and the importance of Lasting Power of Attorney. it was a pleasure to meet such a kind, patient and caring man.

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Robert

Matter Type:

Probate

Robert

January 20, 2024

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Collected on:

Wills, Trusts and Probate

Louise was very professional and helpful.
We had no problems.

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Dr J English

Matter Type:

Probate

Dr J English

January 19, 2024

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Collected on:

Other

Various matters have been dealt with efficiently and with due care.

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Anonymous

Matter Type:

Residential Conveyancing

Anonymous

January 08, 2024

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Collected on:

Residential Property/Conveyancing

Jeremy Jupp was quick and attentive and kept us well informed throughout

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Ms JE

Matter Type:

Wills

Ms JE

December 13, 2023

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Collected on:

Wills, Trusts and Probate

The service provided by Hart Brown Cranleigh was excellent with good communication from my initial enquiry to the completion of the matter. I was treated with respect at all times and felt confident that any questions I had were answered promptly and sympathetically. I would definitely recommend Hart brown.

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Mrs G

Matter Type:

Wills

Mrs G

November 08, 2023

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Collected on:

Wills, Trusts and Probate

Sunil was extremely polite and kind, and explained everything very clearly.

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Reviews collected from

Amanda

Matter Type:

Wills

Amanda

March 04, 2024

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Collected on:

Amanda

Sunil helped me sort out my Will during a period that was very difficult. I found him to be very professional, but the added value was that he was very warm, gentle and patient. Thank you!

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Graham

Graham

February 07, 2024

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Collected on:

Graham

A thoroughly professional service provided by Sunil. The documents that my wife and I received were clear and informative. We arranged to see Sunil at the Cranleigh office and the staff were welcoming and friendly. Everybody made us feel at home. We felt we could ask any questions that we wanted to and Sunil was knowledgeable and patient with his answers. We would definitely recommend Hart Brown to others needing advice.

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Keith

Keith

February 06, 2024

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Collected on:

Keith

I worked with Sunil Vasisht on my Deed of Variation. I found Sunil to be helpful, professional and he kept to agreed timescales. He replied to emails quickly and was always clear.

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Cedric

Matter Type:

Trusts

Cedric

February 04, 2024

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Collected on:

Cedric

Our trust funds had several solicitors over the years. All were capable and helpful. Specific memories of previous incumbents have faded, but the latest (and last) had a praiseworthy attention to detail in what sometimes had to be a nitty-gritty situation. I was troubled by her way of sending emails late in the evening ... not my best time for complex questions!

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Joe

Joe

January 15, 2024

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Collected on:

Joe

Sunil was extremely efficient in dealing with the registration of my mother's POA. A very good service

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About this branch

Description

Situated in the village Cranleigh, our experienced team of solicitors are on hand to offer a wide range of legal services. Whether you are looking for legal advice for a business or a personal situation, we’re here to provide you with the support you need. Our unique approach enables clients to make informed decisions throughout the process. Our compassionate team in Cranleigh have a wealth of experience in providing trusted and straightforward advice. We are dedicated to helping you achieve the best possible outcome to your situation. Our Cranleigh based law firm is well established within the local community. Over the years, we have worked hard to achieve the best possible outcome for all our clients. Our unique and straightforward approach has enabled clients to make well-informed decisions throughout their legal proceedings. Why consider our Cranleigh legal services? As a leading law firm in Cranleigh, our team of highly experienced solicitors are here to act in the best legal interests of each of our clients. We are dedicated to achieving the best possible outcome for all of our clients, no matter what their individual circumstances are. We aim to build long-term relationships with each and every client that visits our law firm in Cranleigh. Over the years we have consistently been ranked in the Legal 500, so you can feel reassured knowing that you are in expert hands. Some legal situations are difficult for those involved and that is why we approach every client differently. Whether we are helping you solve a business dispute or helping you claim what you rightfully deserve from a clinical negligence case, we’re here to help. When you choose to work with Hart Brown, you are choosing a law firm that strives for excellence across the board for its clients.

Practice areas

Our solicitors in Cranleigh are pleased to provide the following business and individual legal services: Family law | Conveyancing | Wills and probate | Trusts and Estates | Clinical negligence and personal injury | Dispute resolution | Commercial & Corporate | Employment Law | Commercial property.

Regulated by

Solicitors Regulation Authority

Legal services

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