• Kings Stone House
  • KT1 1HD
  • 020 8939 4000
  • www.carterbells.co.uk

Carter Bells

020 8939 4000

We are a modern law firm focused on meeting our clients’ needs. Based in Kingston upon Thames, Carter Bells Solicitors provide a range of legal services to help you look after your home, your family and your business. Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames.

4.8/5 78 Customer Reviews 78
Recommended by
78 Verified Clients
like Jim Webber and Yvonne

How Carter Bells compares

Value for money






Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Carter Bells on ReviewSolicitors

Rankings by area of expertise

The rankings below show the areas of expertise that Carter Bells offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

78 Customer Reviews


Overall experience

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  • Services
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Verified Yvonne Added 2 weeks ago Report to admin
March 08, 2019 20190308114209



We were extremely satisfied with the service and advice received regarding our house sale and purchase.

Was this review helpful? Yes

Jim Webber
Verified Jim Webber Added 2 weeks ago Report to admin
March 08, 2019 20190308114209

Commercial Property


I have used Carter Bells, in particular Richard Norris, for 30+ years and would not go elsewhere.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 2 weeks ago Report to admin
March 08, 2019 20190308114209

Wills Trust and Probate


We have been putting off our POA needs for ages. Ms. Mahay explained what was required (of us) and what Carter Bells would do. All very straightforward and once the paperwork was completed, all we had to do was sit back while the processes went through. After a couple of stress free months...job done!

Was this review helpful? Yes

Joanna Hope
Verified Joanna Hope Added 2 weeks ago Report to admin
March 08, 2019 20190308114209



Great service, thank you

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 2 months ago Report to admin
January 12, 2019 20190112201502

Wills, Trusts and Probate


We're very happy with the service provided by Ms. Mahay.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 2 months ago 1 found this helpful Report to admin
January 07, 2019 20190107201506

Wills, Trusts and Probate


Harpreet was helpful and proactive.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 4 months ago Report to admin
November 24, 2018 20181124201504

Wills, Trusts and Probate


Sophie started off the process for my late father, Denis George Arnett, and Harpreet continued this to probate admirably. We are very grateful.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 4 months ago Report to admin
November 10, 2018 20181110201505

Wills, Trusts and Probate


Our business was conducted efficiently and as swiftly as the due process permitted. We were well advised initially and kept informed of progress and any possible delay. Dealings were done in a professional, but personal manner. V Good. We received first class, friendly and helpful advice and service.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 4 months ago Report to admin
November 10, 2018 20181110201505

Wills, Trusts and Probate


Very helpful and friendly guidance throughout process.

Was this review helpful? Yes

Verified Client
Verified Verified Client Added 4 months ago Report to admin
November 09, 2018 20181109201506

Excellent Service


Professional, friendly and speedy resolution of a problem with freehold documents. Would highly recommend and use again if needed.

Was this review helpful? Yes

Solicitors who work at Carter Bells

  • Frank Horder

    Position: Managing Partner Telephone: 020 8939 4005 Email: frank.horder@carterbells.co.uk Qualification: Solicitor – BA (Hons) Law Professional Bodies: Law Society , Resolution Experience: 36+ years Practice Areas: Family, Contested Probate and Inheritance (Provision for Family and Dependants) 1975 Act claims and Dispute Resolution After attaining a law degree, Frank attended the Guildford College of Law to study for the Law Society Finals. He qualified as a solicitor on 1st May 1981 and joined the former practice of Bells solicitors as an assistant solicitor in their litigation department. Frank practiced for many years in all area of contentious work, including family, civil, criminal, property and employment law. He became a Partner in Bells solicitors in 1984. Since the formation of Carter Bells in 1999, Frank has specialised in the field of family law. He has expertise in financial remedies/matrimonial finance, financial provision for children, pre and post-nuptial agreements, civil partnerships, cohabitation,children (private law) including schedule 1 applications, abduction and relocation, divorce (proceedings and jurisdiction) and domestic violence. He also has considerable experience in the related field of inheritance act claims and contested probate. Since 2008 Frank has been Managing Partner of Carter Bells.

  • Elaine Guy

    Position: Partner Telephone: 020 8939 4009 E-Mail: elaine.guy@carterbells.co.uk Qualifications: Solicitor – LLB (Hons) Professional Bodies: Law Society, Resolution, Thameside Collaborative Lawyers Experience: 26+ years Practice Area: Separation, Divorce, Injunction proceedings, Pre and Post Nuptial Agreements, Arrangements for Children, Financial Provision for Children, Co-Habitation Agreements, Property Disputes, Mediation and Collaborative Law Having joined the practice in 1989, Elaine qualified as a Solicitor in 1991. Since then she has specialised in all aspects of private law family work dealing both with financial issues and those concerning children. She deals with separation, divorce, Injunction proceedings, pre and post Nuptial Agreements, arrangements for children, financial provision for children, Co-Habitation Agreements and property disputes arising from relationships. She works extensively with married and co-habiting couples and more recently those within a same relationship. Elaine also has a busy mediation and collaborative law practice so is able to offer these services for clients seeking an alternative method of resolving their family difficulties. She is committed to assisting the parties in resolving their issues in a constructive manner, maintaining communication channels which are often vital in relation to the family and particularly children. Elaine is known for being approachable and providing clear and constructive advice to ensure the most efficient and cost-effective solution.

  • Justin Pinches

    Position: Partner Telephone: 020 8939 4022 Email: justin.pinches@carterbells.co.uk Qualification: Solicitor – BA(hons) Business Studies, CPE LPC Professional Bodies: Law Society Experience: 20 years post qualification Practice Area: Commercial – Freehold and Leasehold Acquisition, Landlord and Tenant, Property Investment Purchase and Disposal, Business Asset Purchases and Disposal Justin qualified as a Solicitor in 1997. He joined Carter Bells in 2006 and became a partner in 2008. He specialises in all aspects of commercial property, acting for Landlord and Tenant in the grant of leases and buyers and sellers in the acquisition of freehold interests for a broad range of uses such as offices, restaurants, retails shops, hotels and development land. He also assists clients in the acquisition and disposal of businesses and companies through share sales. Justin is a father of three and enjoys coaching cricket, watching rugby and rowing 23 miles up the river Thames once a year!

  • Simon Burley

    Position: Partner Telephone: 0208 939 4044 Email: simon.burley@carterbells.co.uk Simon joined the Residential Property Department of Carter Bells in January 2015. He specialises in both freehold and leasehold Residential and Commercial property transactions including new build purchases, property development, shared ownership, re-mortgages, lease extensions and assignments. Simon originally obtained a degree in music at Manchester University from 1978 to 1981 and worked within the music industry for 10 years. He switched to law obtaining a law degree from London University (External) in 1992-3. He qualified as a solicitor in Uxbridge in 1996, since then he has specialised in all aspects of property law. He moved to Kingston with his family in 1997 and has subsequently worked in Kingston and Perivale, becoming an equity partner at Infields solicitors in Kingston in 2009 Simon has two daughters currently at university and a son studying for A levels. He is a keen footballer and enjoys reading, film and music playing French Horn in local orchestras and piano at home. Date Qualified: 1996 Specialist Area: Residential and Commercial Property.

  • Monica Ward

    Position: Senior Associate Solicitor Telephone: 020 8939 4043 Email: monica.ward@carterbells.co.uk Qualification: Solicitor – LLB (Hons) Professional Bodies: Law Society Experience: 37+ years Practice Areas: Residential Conveyancing Monica read law at the University of Manchester and took her solicitors exams at the College of Law in Guildford. She started a Training Contract with Bells in 1982 and remained after qualification to become their first female partner. As well as having worked in Kingston for the last 35 years she also lives locally with her family. She specialises in all aspects of Residential Conveyancing including the buying and selling of properties both large and small, transfers, new builds, lease extensions and freehold acquisitions. In her spare time, she goes to classes at a local health club, walks the dog and does the odd bit of Salsa. She is an avid cinema and theatre goer and having been an Art lover for many years, now enjoys attending Portrait Drawing classes albeit, sometimes with mixed success.

  • Roland Pingree

    Position: Partner Telephone: 020 8939 4015 Email: roland.pingree@carterbells.co.uk Qualifications: Solicitor – LLB (Hons), LPC Professional Bodies: Law Society, Association of Leasehold Enfranchisement Practitioners Experience: 9 years post qualification Practice Area: Dispute Resolution, Commercial and Residential Property Litigation, Contentious Property, Lease Renewal Claims, Possession Claims, Service Charge Disputes, Ground Rent, Rights of Way, Insolvency Property, Dilapidations Claims Roland is a Partner in the firm’s Dispute Resolution team and advises on property matters and all types of civil litigation. He acts for clients in all areas of commercial and residential property litigation. This includes contentious property matters, lease renewal claims (opposed and unopposed), possession claims, service charge disputes, ground rent matters, rights of way, insolvency property matters, dilapidations claims. As a member of the Association of Leasehold Enfranchisement Practitioners, Roland advises on lease extensions (acting for freeholders and leaseholders), collective enfranchisement claims and advises on rights, claims and notices under the Landlord and Tenant Act 1987 regarding tenants’ right of first refusal. Roland’s input is often requested to try to avoid disputes or to provide an informed view on the merits of a claim. However, when needed he takes action on behalf of his clients through the Court or Tribunal to achieve results for his clients. Roland has attended hundreds of hearings on behalf of clients both at the County Court and First Tier Tribunal.

  • Richard Norris

    Position: Consultant – Commercial Telephone: 020 8939 4040 Email: richard.norris@carterbells.co.uk Qualification: Solicitor – LLB , TEP Professional Bodies: Law Society, STEP Experience: 38 years Practice Area: Commercial Transactions, Commercial Property, Property Trust and Estate Work Awarded his LLB from Southampton University in 1976, Richard went on to train with City firm Church Adams Tatham & Co., where he qualified as a solicitor in June 1980. Richard joined the George Carter practice in 1983 gaining broad experience then in residential and commercial property transactions that range from acquisitions sales leasing and loan security, trust and estate work. Richard in 1993 became a member of STEP* Since the formation of Carter Bells in 1999 whilst retaining his practice in property trust and estate work Richard has specialised in commercial transactions and commercial property work. Most notably Richard has transacted recently a number of corporate sales for owner managed businesses with sale prices paid in excess of £15 million. * Society of Trust and Estate Practitioners ‘STEP’ is the global professional association for practitioners who specialise in family inheritance and succession planning.

  • Richard Bland

    Position: Associate Solicitor Telephone: 020 8939 4002 E-Mail: Richard.Bland@carterbells.co.uk Qualification: Solicitor – LLB (Hons) and Notary Public Professional Bodies: Law Society and Notaries Society Experience: Over 13 years Practice Areas: Residential Property and Notary Public Richard graduated with a Lower Second Class degree in Law from the University of East Anglia in 2002. He then completed the Legal Practice Course at what was then the College of Law, Guildford in 2003. He qualified as a solicitor in 2005 and has specialised in Residential Property work ever since. He was previously a Partner in a large Surrey firm, practiced in a number of areas across Surrey and joined Carter Bells in 2018. Richard has dealt with a broad spectrum of Residential Property work. His range of expertise includes acting on sales and purchases of high value properties, remortgages, transfers of ownership, declarations of trust, parental and private loans, equity release and light development work. He has specialist experience in new build property work including off-plan purchases, constructed properties and assignments of new build contracts. Richard additionally has niche expertise in dealing with shared ownership properties including sales, purchases and staircasing and acted on purchases involving Help to Buy loans, Help to Buy ISAs and Right to Buy transactions. Most recently, he qualified as a Notary Public after four years of intensive study and looks forward to broadening the range of services he can provide to clients. Richard grew up in Burwood Park, Walton-on-Thames and now lives in New Malden. Having lived and worked in various areas of Surrey and South West London he has first hand knowledge of the area and the experience to provide tailored and specialist advice to clients for all their property needs.

  • Jeanine Hickling

    Position: Senior Associate Solicitor Telephone: 020 8939 4010 E-Mail: jeanine.hickling@carterbells.co.uk Qualification: Solicitor – Bachelor of Law/LLB Professional Bodies: Law Society Experience: 19 years Practice Areas: Property Finance and Residential/Commercial Sales, Purchases and Leases Jeanine was admitted in South Africa as an attorney/notary/conveyancer in 1999; and then subsequently as a solicitor in the UK in 2000. She acts on a broad range of residential and commercial property related matters. Jeanine enjoys running, yoga and has recently taken up the challenge of handstand training/gymnastic conditioning – albeit with very mixed results.

  • Harpreet Mahay

    Position: Solicitor Telephone: 020 8939 4001 Email: Harpreet.mahay@carterbells.co.uk Qualification: Solicitor – LLB Law (Kingston University Law School), Legal Practice Course (LPC). After attending Kingston University Law School Harpreet completed her formal legal training and qualified as a Solicitor in October 2015. Harpreet is currently studying for the Society of Trusts and Estate Practitioners (STEP) Diploma. Professional Bodies: The Society of Trusts and Estate Practitioners (STEP) Solicitors for the Elderly (“SFE”) – Associate Member, Solicitors Regulatory Authority (“SRA”) – Reg. No. 506907, Law Society (LS) Experience: 2 years + Practice Areas: Administration of Estates; Court of Protection, Powers of Attorney, drafting of Wills Harpreet has been working exclusively in these areas since 2017. Harpreet aims to provide coherent and concise legal advice in a professional and friendly manner. She has recently completed the STEP Advanced Certificate for Will Preparation. Harpreet is on the Carter Bells Charity Committee and is a Dementia Friend. She enjoys socializing with her family and friends and has a particular interest in cooking.

About This Branch


Carter Bells was created on 1st May 1999 when Bells and George Carter & Co merged to become Carter Bells Solicitors. Our offices have always been been based in Kingston upon Thames. Bells was founded in November 1858 when Mr James Bell, the son of a Scottish Doctor, became Clerk to the Kingston County Magistrate Bench and opened an office at 13 High Street, Kingston, practising under the style of ‘James Bell Solicitor’. He was joined by his two sons, Francis James and John Sackville in 1890, and the practice became known as Bells Solicitors.

Legal Services
  • Inheritance Act claims
  • Litigation - M&A and warranty disputes
  • Litigation - Property litigation claims
  • Transfer of title
  • Insurance brokers
  • Collaborative Law
  • Cohabitation and Unmarried Relationships
  • Cohabitation agreements and disputes
  • Right of First Refusal
  • Pension and property advice
  • Boundary Disputes
  • Professional trustees
  • Litigation Law
  • Child Relocation After Divorce
  • Housing Management
  • Declarations of trusts
  • Option agreements and conditional contracts
  • Landlord and Tenant
  • Remortgaging
  • Adoption, Surrogacy, Care and Special Guardianship
  • Child contact
  • Dilapidation Claims
  • Freehold Enfranchisement
  • Investment and buy to let properties
  • Renting and Tenancy Agreements
  • Exclusivity and lock-out agreements
  • New home purchases and sales
  • Transfers of equity
  • Extending your Lease
  • Deeds of Gifts
  • Anti-social Behaviour
  • Housing Associations
  • Separation Agreement
  • Housing disputes
  • Family law
  • Unpaid Rent, Service or Ground Charges
  • Tenant Eviction
  • Civil Partnership Dissolution
  • Transfers of parts of land
  • Barristers
  • Wills
  • Property Disputes
  • Service Charge Disputes
  • Divorce After A Brain Or Other Serious Injury
  • Unmarried Couples' Rights
  • Civil partnerships
  • Social Services
  • Trusts
  • Right of Way and Rights to Light
  • Child Law
  • Grandparents' Rights
  • Children Act proceedings
  • Litigation - Trust and pension issues
  • Deeds of easements, variation, deeds of rectifications
  • Parental responsibility, paternity disputes, surrogacy
  • Residential Conveyancing
  • Leasehold properties
  • Child Arrangements Following Divorce
  • Litigation - Insurance disputes
  • Lease Extensions
  • Matrimonial transfers
  • Repossessions
  • Financial advisors
  • Financial Matters
  • Domestic Abuse
  • Service Charge Recovery
  • Tenancy Breaches, Injunctions and Forfeiture Claims
  • Litigation - Breach of contract
  • Asset protection and tax mitigation
  • Pre and Post Nuptial Agreements
  • Probate
  • Injunctions
  • Valuers
  • Purchase and Sale
  • Matrimonial finance
  • Litigation - Product liability claims
  • IT professionals
  • Evicting Squatters and Trespassers
  • Out Of Court Divorce
  • Family Mediation
  • Buying at auction
  • Restrictive Covenants, Easements and Wayleaves
  • Children
  • Right to Manage
  • Neighbour Disputes
  • Possession and repossession proceedings
  • Injunctions
  • Agency agreements
  • Corporate finance
  • Management buyouts
  • Purchase and Sale Of Commercial Property
  • Statutory Demands
  • Commercial mortgages
  • Purchase of development land
  • Sales and Purchases
  • Finance
  • Development plot sales
  • Rights of way issues
  • Unfair Loan Charges
  • Share option schemes
  • Contractual Disputes
  • Commercial Litigation Matters
  • Mis-sold Interest Rate Swap Agreements
  • Partnership and LLP law
  • Summary Judgment
  • Data Protection
  • Franchising
  • Landlord and tenant
  • Insolvency and Bankruptcy
  • Merchandising and sponsorship
  • Commercial Leases
  • Corporate Law
  • Commercial Law
  • Business structures and joint ventures
  • Shareholder and Partnership Disputes
  • Shareholder Agreements
  • Health and Safety
  • Environmental policy law
  • Developer disputes
  • Alternative Dispute Resolution (ADR)
  • Investment purchases and Buy to Let
  • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Asset Tracing
  • Competition law
  • Setting up a business

Opening times
  • Monday
  • Tuesday
  • Wednesday
  • Thursday
  • Friday
  • Saturday
  • Sunday
  • 0900 - 1730
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