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Eric Robinson Solicitors

4.6 | 22 Reviews 22 Reviews | Completion Statement
2,446 Total Company Reviews info icon Completion Statement | info icon 2,446 Total Company Reviews Completion Statement | info icon 2,446 Total Company Reviews

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Accepting new clients

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 641251

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Eric Robinson Solicitors |

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Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.6
Excellent
90%
Value for
Money
95%+
Success
Rate
95%
Would
Recommend
Communication 4.7/5
Initial Impressions 4.5/5
Approachability 4.6/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.5/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eric Robinson Solicitors Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eric Robinson Solicitors are accredited by

Children Law accreditation awarded to Eric Robinson Solicitors
Family Mediation accreditation awarded to Eric Robinson Solicitors
Criminal Litigation accreditation awarded to Eric Robinson Solicitors

Description

Making Law, Make Sense. Law is supposed to make life simpler, clearer and more predictable. At Eric Robinson Solicitors it is our job to make the law work for you. That means being easy to talk to. It means using real language rather than legal jargon. And it means doing everything we can to help you, or your business, get what you need. Our mission is making law, make sense.

Rankings by area of expertise

The rankings below show the areas of expertise that Eric Robinson Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eric Robinson Solicitors

Contact & Locations - Eric Robinson Solicitors

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

4 The Square, Richmond, Richmond, Surrey, TW9 1DZ

Reviews

4.6 /5 22 Reviews
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Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of Katie Clark

Katie Clark

Verified
Housing & Property

Amazing service from start to finish

I used Michala for my remortgage, which I thought would be a straightforward process. Michala quickly picked up on an error with my previous mortgage that had been made by a different solicitors, four years ago. Michala then helped me to get this resolved and went above and beyond to make sure this was sorted as quickly as it could be. Without her, I have no doubt that my offer would probably have expired and I would have been in quite a desperate position. Thank you so much for everything, I cannot recommend highly enough

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Michala. We look forward to working with you again in the future.

0
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Ian Josephs

Deed of Guarantee

I had an excellent experience working with Chelsea Marsh at Eric Robinson Solicitors. She assisted me with a deed of guarantee and was highly professional, responsive, and thorough throughout the process. Chelsea communicated clearly at every stage, explained everything in a way that was easy to understand, and ensured all documentation was handled efficiently and accurately. I would not hesitate to recommend Chelsea to anyone seeking reliable legal support, and I would be very happy to work with her again in the future.

Solicitors tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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Anonymous

Verified

New solicitor for me

I had previously been with a face to face family solicitor. But I was recommended to use Eric Robinson who are very on trend. But I persuaded ER that I was not going use a password every time I wanted to check progress., I am a senior and this was a step too far. But ER agreed to sending emails. It worked out fine.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your email. We are pleased to hear that you had a good experience using Eric Robinson Solicitors. We note that you had previously used a solicitor face to face. Generally, our clients will meet their solicitor face to face on the basis that we have 8 client facing offices. However, it is appreciated that if an office location is not convenient or if a client prefers, we are able in most cases to facilitate a remote transaction.

0
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Suzanne Rough

Verified

Getting rid of unhelpful assumptions and suppositions.

Down the years I have seen a number of friends fall into the trap of assuming that the law will deliver in close alignment with their personal perception of 'what is fair'. And they have been left winded by legal realities. When I found myself entering such a situation, I knew needed to get things straight from the beginning by getting all unhelpful assumptions out of the way. Dana Hughes did just this in the space of just one session, and from then on I knew what cards I had and how to proceed. I cannot emphasize just how helpful this was and how having clarity about the matter in dispute increased my confidence in the subsequent interactions about the matter.

Legal experts tagged in
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Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Adrian

Housing & Property

Conveyancing with Miya Smith (Winchester Branch)

Miya and the team at Eric Robinson Winchester were fantastic in handling the conveyancing of the sale of our property. We were kept informed throughout the process and our communication was responded to promptly and clearly. I was also impressed with the speed of the process as the from instruction to completion was just over two months. I will have no hesitation in using Miya's service again should it be required and would highly recommend them. Thank you.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Other Reviews

Profile image of John

John

John

I have no hesitation in recommending the Merriman solicitors in Marlborough. I have used their services on several occasions for house purchases and similar matters. In particular Kelly Carson and Daniel Slade have given me a calm, professional and efficient service and always provided updated information. The conveyances have always gone through without a hitch and I would be very pleased to use Merrimans for any future transactions.

0
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Rosemary

Housing & Property

Rosemary's experience...

Ben Smith is delightful and so easy to deal with. He managed to deal with the sale of our property well within 3 months from our acceptance of the buyer's offer to the completion date. Thank you Ben and also to Ben Morgan who covered for Ben while he was on annual leave during this time.

Solicitors tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback which we have passed on to Ben. We look forward to working with you again in the future.

0
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Barry

Verified

Business / Commercial

I received help, guidance and support at an early stage concerning an issue with a letting agent and rented property. The meeting allowed me fully understand my position. The service provided was straight the the point and I considered the advise given helpful and very detailed. With out this support I would have taken a wrong line of action.

0
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Alan

Verified

Litigation / Dispute Resolution

Extremely satisfied

0
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Otis

Verified

Litigation / Dispute Resolution

I heard about Elizabeth Eastley through word of mouth and her reputation speaks for itself.

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Reviews

4.9 /5 2446 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Eric Robinson Solicitors

Clients praise the firm’s expertise in wills, LPAs, probate, conveyancing (residential and commercial), employment and property transactions, highlighting prompt, thorough and technically strong legal work. They value professionalism, clear plain‑English explanations, empathy and sensitivity during difficult times, plus strong communication, responsiveness and attention to detail. Reviewers consistently note reliability, patience, pragmatic problem‑solving and a friendly, approachable manner that makes stressful processes smooth and reassuring.

Professional
Responsive communication
Knowledgeable advice
Efficient service
Friendly staff
Clear explanations
Empathetic support
Attention to detail
Prompt updates
Stress‑free process

ReviewSolicitors Review List

Profile image of Hannah

Hannah

Timely professional and responsive

Chloe helped us with the legal side of securing a new tenant for our restaurant. It was complicated as the restaurant spanned ours and another property. Chloe provided timely professional support throughout. I will use her again and am happy to recommend her to others.

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anonymous

Verified

Trust Administration - Making a seemingly complex situation so much less confronting

Many thanks to Leigh for assisting in what initially felt like a really intimidating and complicated situation much more manageable from the outset. A great balance between professional and approachable. I always felt supported and informed throughout the process. I would not hesitate to recommend Leigh.

0
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anonymous

Verified

Will Writing Service - Leigh Burwood

Leigh was professional and offered practical and applicable advice during my will writing appointment. I am happy to recommend Leigh.

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0
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anonymous

Verified

Leigh Burwood - CRUK Will

Leigh Burwood - Will Writing. Great Legal Knowledge, Smooth Process, Sensible Advice and Friendly.

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you were very happy with the service provided and thank you for instructing our firm.

0
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Profile image of Katie Clark

Katie Clark

Verified
Housing & Property

Amazing service from start to finish

I used Michala for my remortgage, which I thought would be a straightforward process. Michala quickly picked up on an error with my previous mortgage that had been made by a different solicitors, four years ago. Michala then helped me to get this resolved and went above and beyond to make sure this was sorted as quickly as it could be. Without her, I have no doubt that my offer would probably have expired and I would have been in quite a desperate position. Thank you so much for everything, I cannot recommend highly enough

Legal experts tagged in
this review

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your review. We appreciate the positive feedback you have given us and which we have passed onto Michala. We look forward to working with you again in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Alysha T

Alysha T

Alysha

We couldn't be happier with the service we received from Eric Robinson Solicitors. Hazzra Huxford and Sylvia Garcia were both fantastic working on the sale of our property and onward purchase. We exchanged contracts just 6.5 weeks after offers were accepted! The whole experience was smooth and stress free, with the best communication and continuous regular updates we've experienced working with a conveyancing solicitor. We would highly recommend Eric Robinson Solicitors.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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Profile image of Ken Brown

Ken Brown

Ken

Cathy and Samantha have been extremely helpful and Cathy has also been very supportive during a rather protacted sale, none of which was their fault, at a very difficult time for me. Everything has been concluded successfully and I am extremely grateful.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Deponkor paul

Deponkor

We are so happy to finally move into our new home, and it would not have been possible without Michelle Parker’s hard work and support throughout the entire process. Michelle was absolutely amazing, and we are truly grateful that she handled our case. The transaction was very dramatic and frustrating at times, but Michelle’s professionalism, patience, effective communication, and continuous efforts helped us get through everything successfully. She was always supportive, responsive, and reassuring during a stressful time. I honestly don’t have enough words to thank Michelle Parker for everything she did for us. I would highly recommend her to anyone looking for a reliable and dedicated solicitor.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Profile image of Han S

Han S

Han

We recently bought our first home and were recommended Eric Robinson by a friend - our solicitor Michelle was absolutely wonderful. Extremely responsive and helpful and warm and just made the whole process feel easy. She was also very patient with my constant barrage of questions! We bought our house in south east London so even if you’re not based in Southampton I strongly recommend this office. Shout out to Afshana and Allison too who covered for Michelle when she was off who were also excellent - really impressed at how they ALWAYS had cover lined up to keep things moving along and someone would ALWAYS reply to you and never leave you hanging. Anyway - would rate them 10/10 and new home is great and it was relatively painless experience! Thank you lovely Bitterne team.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for your 5-star review. Our team is committed to delivering an attentive service and achieving the best possible outcomes for our clients. Your feedback means a great deal to us.

0
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Geoffrey

Geoffrey

Excellent service. I was kept advised of progress throughout and any query I had was dealt with in a speedy and professional manner.

Reply by profile image of Richard Wallace-Lower

Richard Wallace-Lower

Thank you for taking the time to share your experience. We’re pleased that you received an excellent service and we thank you for instructing our firm.

0
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