Matter Type:
Divorce
claire
Collected on:
Let me down, a nightmare to contact. Avoid at all costs
I was represented through Legal Aid by a lovely solicitor, she helped me greatly and I found her to be approachable and friendly. Unfortunately she went off sick right in the middle of my case and did not inform me, the courts or the other side's solicitors. I tried without any success to contact her, and when she finally did reply I was told she could no longer represent me. Whilst this was not her fault for being sick, she could have at least informed me so that I could make other arrangements. This delay caused my case to be dismissed and I lost all chance of ever proceeding with an appeal.
This was not the end of the matter. It was impossible to contact her or her company after this in order to get my Legal Aid certificate transferred. Even my new solicitors could not reach anyone at the company, they simply ignored all requests. After nearly 2 months of trying I am still no closer to getting the certificate, I have a court case in a month and they do not seem to care that I cannot move forward with my new solicitor until I get it.
I would not recommend to anyone on Legal Aid especially to go with this company, an absolute nightmare. Steer clear, go with Duncan Lewis.
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