Georgia
Collected on:
profoundly unsatisfactory experience
I regret to write this review detailing my profoundly unsatisfactory experience with Talbots Law. My husband and I engaged their services for a conveyancing matter, and the overall incompetence, negligence, and lack of professionalism displayed by this firm have been nothing short of damaging to our financial and emotional well-being.
First and foremost, Talbots Law and our solicitor Balqees have proven themselves to be shockingly inefficient. They consistently demonstrated an inexplicable lack of urgency in their work, which resulted in extensive delays at every stage of our conveyancing process. To illustrate the extent of their sluggishness:
Local Searches Report: A further 7 weeks elapsed before we received the Local Searches Report.
Receipt of Mortgage Report: Astonishingly, this simple task also consumed 7 weeks.
Draft Contract to Initial Enquiries: An inexcusable 6 weeks passed before they managed to move from the draft contract to addressing initial enquiries.
Receipt of Local Searches to Report: Despite the gravity of our situation, they took an additional 3 weeks to compile the report.
Receipt of Mortgage Offer to Mortgage Report: Even worse, it took a staggering 6 weeks to receive the Mortgage Report, with an additional week required for amendments.
This grossly inadequate performance has had serious financial consequences for us. Talbots Law failed to inform our lender of a price renegotiation for over two months, which led to unnecessary expenses amounting to over £4000 in rental fees and property purchase costs.
Moreover, their communication was deeply flawed. They consistently ignored our attempts to reach out, demonstrating a shocking level of neglect in handling important documents and files. The sheer number of falsehoods and unfulfilled promises we encountered throughout our engagement with Talbots Law further underscored their overall incompetence.
Despite our multiple complaints over the course of two months, there has been no discernible improvement in their services. The detrimental impact on our lives, both financially and emotionally, cannot be overstated.
I am compelled to share this review to caution others against entrusting their legal matters to Talbots Law. The experience we endured was not only professionally subpar but also emotionally distressing. I implore anyone in need of legal services, particularly conveyancing, to carefully consider their options and seek out a more competent and reliable firm. Our unfortunate experience with Talbots Law serves as a stark warning of the potential consequences of choosing a legal partner who demonstrates such a profound lack of professionalism and competence.
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