Matter Type:
Residential Conveyancing
Ann
Collected on:
Conveyancing
For the money paid we’d expect to be treated like their only customer!
We had to chase constantly for information already received to be told that such info had ‘just arrived’ when they repeat sent info we’d had 3 weeks previously. We were concerned whether they knew which property they were dealing with. Exchange was painful, basically done on their timetable to ‘prove a point’. (The chain was two transactions, us being the meat in the sandwich).
On completion we had to chase up documentation for our new property which had been archived!!!
Two stars given as the transaction did complete but not without a LOT of chivvying.
Certainly not value for money. You’re better using a conveyancing factory.
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