jeanette
Collected on:
No communication
They were very good at first, they assured me I had a case and they were committed to fighting for what I was owed, things soon fell apart and they blamed all of the bad communication on covid and staffing levels, didn't most people in admin work from home? I had to call them for updates, they never contacted me. Its been 6 months since I've had any further information from them, so I've given up, it's really not worth the hassle
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