Gavin
Collected on:
Slow and rude
Never spoke to my solicitor until the point I had decided to go elsewhere. Then they were very communitive, but in a rude way.
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01134874020
Brearleys Solicitors is a full service law firm based in West Yorkshire providing a professional and highly effective legal service across all areas. We are highly experienced in dealing with every aspect of business related matters. We firmly believe that it is not necessary to go to Leeds to get true expertise. We handle the business and company affairs of both large and small companies locally and nationally in both a litigious and non-litigious context. We believe in building partnerships with our clients so that we are able to make a positive impact upon your business and assist you in your future success. Our lawyers, based in West Yorkshire, help clients throughout the Yorkshire area and offer professional experience in business law, employment, family and matrimonial, personal injury and property related matters. What sets us apart is our commitment to client care, quality of service and commerciality of advice for our private and business clients. We believe in forming long lasting relationships with our clients using our experience and expertise in our specialist fields of law to achieve outstanding results. Read more...
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Brearleys on ReviewSolicitors.
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We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Brearleys and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Brearleys performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Limited data.
ReviewSolicitors uses our community data to show you how many clients used Brearleys and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Brearleys compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Gavin
Collected on:
Never spoke to my solicitor until the point I had decided to go elsewhere. Then they were very communitive, but in a rude way.
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Valentina
Collected on:
This review is for a different branch.
Terrible communication, I had to chase for updates most of the times. They kept missing important points and this caused delays and extra stress, for me and all the parts involved.
I had the impression they didn't even read the emails properly, as I was asking 3 questions and got answered only 1, forcing me to chase again and then they told me if I kept sending so many emails they had to charge me extra.
I had to call third parties to get things sorted.
I could never speak on the phone with my solicitor.
Always busy and never calling me back.
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Matter Type:
Residential Conveyancing
Kelly
Collected on:
This review is for a different branch.
Property Sale. No chain.
Unfortunately I have to agree with all the negative reviews, the service received was unbelievably poor.
From appointing them to completion it took 9 MONTHS!! Without the excellent service received from Peter David Huddersfield and my own intervention the sale would have fallen through.
Dealing with Joanne and Chloe was hard work, too many times I had to chase for updates and even make calls to third parties myself. I got the impression they preferred to hide behind emails instead of picking up the phone. Their communication skills are terrible. The lack of any urgency from them contributed to holding up the sale at huge costs to myself. It’s clear the Brighouse office is poorly managed as the staff are evidently in capable of coping with their workloads.
If you wish to avoid a lengthy sale and additional stress I strongly recommend you avoid this company. Take note of the reviews!
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Operating from offices in Batley, Birstall, Brighouse and Cleckheaton, there are over 20 lawyers and similar numbers of support staff.