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5
/5

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge

Reviews summary

  • Excellent
    51
  • Very Good
    1
  • Average
    0
  • Poor
    0
  • Awful
    0
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WHAT OUR CUSTOMERS SAY

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Lynda

Matter Type:

Wills

Lynda

August 18, 2025

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Collected on:

Will and LPAs

Emma Drury was thoroughly professional and capable throughtout the entire experience. She addressed any queries I had with clarity, therefore decision making was made easier for me. The process of making my Will and LPAs was very positive and I would recommend Emma to friends.

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Stuart

Matter Type:

Wills

Stuart

July 24, 2025

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Collected on:

Wills

Emma Drury made the whole experience of writing my wife's and my Will simple and straightforward with clear and sound advice throughout the process.

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Emma

Verified review

This review has been left by a verified client who used Hartlaw LLP.

Matter Type:

Divorce

Emma

July 24, 2025

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Collected on:

Divorce and child care arrangements

I am very pleased to have found Katie as my solicitor. From the start I found her very easy to talk to, she listened very attentively and I felt she thoroughly understood my situation without judgement. Her legal knowledge was excellent and she managed my expectations from the start, always providing me with a balanced view. Her experience also showed through her insight and other wider (not specifically legal) knowledge and advice. She was an excellent advocate for me in court - calm, confident and not flustered by challenges. She was also very good at being able to recommend the right barristers and other professionals when needed. Communication was always very fast, and if she wasn't available there was another member of the team who knew my case and was available to me. Overall I was very impressed by Katie's ability to keep things on track and focus on getting to a resolution - she diffused potential issues with her rational and amenable nature and pragmatic approach. She had many methods to avoid conflict and try to resolve things out of court, but she was also sensible and didn't use costs on avenues that were proving to be pointless. My overall impression of Hartlaw is that it is a big enough firm to have all the legal knowledge and experience needed, but small enough to feel as though they all know and care about their clients.

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K.Collinson

Verified review

This review has been left by a verified client who used Hartlaw LLP.

Matter Type:

Corporate Law

K.Collinson

July 21, 2025

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Collected on:

Professional Five Star Service

Once again Rebecca has done a fantastic and professional job.

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Jacqueline Bell

Verified review

This review has been left by a verified client who used Hartlaw LLP.

Matter Type:

Legal Power of Attorney

Jacqueline Bell

July 11, 2025

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Collected on:

LPA

I met Leanne recently regarding my LPA and she was absolutely brilliant. Leanne made me feel instantly at ease and explained the process very clearly. When I encountered a small issue she persisted until it was resolved and I can’t thank her enough. As a long standing client of Hartlaw LLP I would definitely recommend.

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How Hartlaw LLP compares

Value for money

Excellent

Competitive

Poor

THIS FIRM

NATIONAL AVERAGE

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Hartlaw LLP on ReviewSolicitors

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