Jill Patricia's experience...
Right from the start Rachael put me at ease. She was so friendly but efficient and professional. She had a no nonsense approach and was fair in the way she dealt with everyone. I felt lucky to have her and hopefully I’ll be employing her in the future. Rachael and her team did a great job, they were all accessible whenever I needed them. Thank you. Jill Mason
Was this review helpful? Yes
Solicitor for my house
Rachael was amazing ❤️ kept in touch, kept me up to date and was very friendly to work with.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 16 May, 2024
Dear David, Thank you for taking the time to share your positive experience with us. We are delighted to hear that Rachael provided you with excellent service, keeping you informed and maintaining a friendly demeanor throughout Conveyancing process.
Was this review helpful? Yes
Conveyancing
Rachael and the team were really efficient and helpful at all points in our house selling and buying experience. The app made paperwork and communication really easy, worked well when working full time and able to send a quick message or in the evenings as needed.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 08 May, 2024
Dear Susan, Thank you for your feedback! We're pleased to hear that Rachael and our team provided efficient and helpful service throughout your house selling and buying process. Our goal is to make the paperwork and communication as easy as possible for our clients, and we're glad to hear that the app was beneficial for you, especially with your busy schedule. If you need any further assistance in the future, please don't hesitate to reach out. Best regards, Bell Lamb & Joynson
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New mortgage
Excellent service. Very informative throughout the whole process.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 08 May, 2024
Dear Carl, Thank you for your kind feedback. We are delighted to hear that you found Rachael's service during the course of securing your new Mortgage to be excellent and informative. Ensuring clear communication and support throughout the entire process is our commitment to every client.
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Buying first home
Rachel was a brilliant solicitor to work with. She was very clear with instructions and kept me in the loop with updates. As a first time buyer, I was apprehensive as I was very new to this process but Rachel made me feel at ease, she was approachable and explained anything to me that I felt unsure about. Thank you so much Rachel!
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 01 May, 2024
Thank you for your kind words Katie! We're thrilled to hear that Rachel provided you with excellent guidance and made your first-time buying experience smooth and stress-free. We'll be sure to pass on your thanks to her! Best Regards, Bell Lamb & Joynson
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house sale
Rachael made the whole experience stress free. Very prompt always got back to me super fast including when I messaged not realising it was Sunday and had a fast response on her day off. The whole experience was amazing I completed on my house within 7 weeks all thanks to Rachael. Anyone needing a solicitor defo use Rachael.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 30 April, 2024
Dear Laura, Thank you for your kind words regarding your experience with Rachael. We're pleased to hear that she provided prompt and stress-free service, even going above and beyond to respond to your inquiries promptly during your conveyancing matter. We appreciate your recommendation and are delighted to have assisted you in completing your house purchase smoothly and efficiently. Best regards, Bell Lamb & Joynson
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Excellent Service
Rachel acted on my behalf in conNecton with the sale of a property. Rachel conducted herself in an extremely professional manner. The process was seamless and I was kept updated as to the progress of the sale with regular updates.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 26 April, 2024
Dear Daniel, Thank you for your feedback! We're delighted to hear that Rachael provided extremely professional service during the sale of your property. Your satisfaction is our priority. Best regards, Bell Lamb & Joynson
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Bell lamb and Joynson
Racheal and Claire were very helpful from the start and kept me informed through the process. Highly recommend.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 22 April, 2024
Dear Elliott, Thank you for your review! We're delighted to hear that Racheal and Claire provided helpful assistance and will pass your feedback over to them and the team. Your recommendation means a lot to us. If you need any further assistance in the future, please don't hesitate to reach out. Best Regards, Bell lamb and Joynson
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Professional
Used Bell & Joynson after recommendation from Berkeley Shaw Agents and all very smooth. Really like the app it let's you know exactly what stage your at, at all times.
When I had queries had no issues in getting in contact and Racheal always had good advice.
Will use again
Thank you!.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 10 April, 2024
Thank you, Christopher! We're pleased to hear that your experience with Bell Lamb & Joynson was smooth and that you found our app helpful. We appreciate your positive feedback and look forward to assisting you again in the future. Best regards, Bell Lamb & Joynson
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Local expertise and a Great Customer Experience
Great help and support from Rachael McLean, Claire Manning and all the support team at BLJ Maghull.
This office location was ideal in Maghull Central Square ( good car parking available) and it was never too much trouble for the team if you needed to go in, sort any queries there and then , all without a formal appointment.
On one visit Rachael kindly took time out from what she was already doing in what is undoubtedly a busy schedule (unannounced) to go through some details in a private room to ensure matters were fully explained and proceeded swiftly. Great Customer Service over and above what you would expect.
Clear communication throughout - highly recommend using the Maghull office in particular. Thank You.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 09 April, 2024
Dear Steve, Thank you for your wonderful review and for highlighting the exceptional service provided by Rachael McLean, Claire Manning, and the entire support team at our Maghull office. We're delighted to hear about your positive experience with our accessible location, flexible approach, and our commitment to clear communication. Your recommendation is highly appreciated. We look forward to continuing to exceed your expectations.
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Fantastic
I feel that we were informed of every step of the way and any queries we had were answered promptly. The staff could not do enough for you so this made the whole process easier.
Lawyer named in this review: Rachael McClean
A representative from Bell Lamb & Joynson responded to this review on 02 April, 2024
Hi Carla. We greatly appreciate your feedback! It's wonderful to hear that you felt well-informed and supported throughout the process. Providing excellent service and prompt responses to queries are top priorities for us. If you ever require assistance in the future, please don't hesitate to reach out.
Was this review helpful? Yes